Administrative Professional with Front Office Management Experience

Sandra Dudley Phaneuf

772-***-****

********@*****.***

*/**-*/** ** Transit-Reservation Clerk

**/**-*/** **** Goods- retail labor

**/**-*/** *** appt. scheduler-Bev Smith Kia, Ft. Pierce, Fl

9/21-12/23 Customer Exp.Mgr.-Bev Smith Kia, Ft. Pierce, FL

5/21-9/21 Appt. setter/Customer Service-Audi in Stuart, Fl

4/20-5/21 Ins. Sales Agent-Teleperformance call center, Port St. Lucie, FL

8/19-12/19 Service Cashier-Ford/Lincoln of Smithtown, St. James, NY

9/18-7/19 Customer Exp.Mgr. Atlantic Chevrolet Cadillac, Bayshore, NY

3/18-9/18 Recep/Secretary - Dimension 2 Associates – Huntington Station, NY

3/17-3/18 Service Cashier – Atlantic Huntington/Ford/Lincoln svc ctr., Hunt.St., NY

Greet customers, make appointments on phone or in person, typing Retrieve cars for customers, Cashier functions, Data Entry

10/15-10/16 Front Office Manager – Upsky Hotel, Hauppauge, NY

Managed front office staff, made cust. Reservations

5/15-10/15 Front Office Manager – Montauk Yacht Club, Montauk, NY

Managed front office, beach & pool staff (Seasonal position)

Assisted with Sales, Accounting. Transportation,Cashier, Resv.,Typing

Order supplies, Manager on Duty, Payroll, Shipping, Switchboard

4/14-12/14 Assistant General Manager – Hampton Inn, Rockville Centre, NY

Managed front office staff & Assisted GM with duties, data entry

In charge of Accounting, Order supplies, Payroll, Bank deposits, typing

Assist with Bkfast set up, Banquet set up, Manager on Duty, Shipping

3/10-12/13 Front Office Manager – Doubletree Hotel, Palm Beach Gardens, FL

Managed front office staff, Reservations, Track Airline Crews-Dispatch

Drivers to pick up and drop off crews, Typing Data Entry,Order suppli

Order supplies, Manager on Duty, Shipping, Cashier, Switchboard

9/09-3/10 Retail Sales Agent – The Crystal Queen, Stuart, FL

Assist customers with jewelry & product sales, inventory

3/09-9/09 Office Mgr/Admin Assist-Treasure Coast Painting, Palm City, FL

Office duties for small private contractor. PT laborer as well.

6/06-3/09 Front Office Manager – Embassy Suites Hotel, Palm Beach Gardens, FL

Manager front office staff, Sales, Accounting, Transp.,Payroll,Resv.

Order supplies, Manager on Duty,Shipping, Cashier, Switchboard,Typing

Received Spirit of Embassy award from the Hilton co. for Exceptional Customer Service. Proficient in Hilton PMS System, Experienced in Opera, Lightspeed/Galaxy, & Ihotelier

systems. Experienced with Microsoft Word & Outlook. Experienced with ADP Payroll system. In the automotive field CDK & Reynolds & Reynolds systems.

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