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Resumes 171 - 180 of 12114 |
Markham, ON, Canada
... RESOLVE CORPORATION Director of Contact Operations January 2006 – October 2007 Professional Experience (Contʼd) ARCHWAY MARKETING SERVICES Contact Centre Manager CENDANT CANADA Operations Manager STAPLES BUSINESS DEPOT Call Centre Manager UNITED ...
- Feb 08
Nairobi, Nairobi County, Kenya
... Senior Customer Enablement Consultant (Client-Facing) East Africa Customer Care Centre Oct 2017 – Oct 2019 • Served as ... • Contributed to call guidelines and knowledge base reducing call handling time by 50%. • Transitioned into enablement role ...
- Feb 06
Wylie, TX
... EMPLOYMENT HISTORY ADMISSIONS SUPPORT AGENT (CENTRAL CALL CENTRE) Jul 2022 - Aug 2023 Parul University Vadodara, Gujarat, India IT SUPPORT TECHNICIAN (HOSPITALITY) Oct 2023 - Jan 2024 Kangara Resort Bindura EDUCATION BACHELOR OF COMPUTER APPLICATION ...
- Feb 05
Stittsville, ON, Canada
... Distress Centre Durham 2012 – 2013: Volunteer operator for the call-in crisis/distress line for the Durham Region. Calls can range from trivial social conversations with clients to serious, depressed, and suicidal client calls where extreme ...
- Feb 01
Exeter, Devon, United Kingdom
... 1 in 8 on-call commitment. The full-time post is a 10 PA post. Provide acute paediatric nephrology, dialysis and renal transplant services in conjunction with consultant colleagues. I am in charge of renal transplant clinic and hemodialysis centre. ...
- Feb 01
Toronto, ON, Canada
... Customer Service Manager Transamerica Life Canada Toronto, ON Mar 2007 – Apr 2013 • Directed a team of 25 call centre representatives and 10 case managers to achieve service excellence. • Led recruitment, onboarding, and performance management ...
- Jan 31
Brunswick, GA
... • Overviewed Air Canada customer service accounts and customer relation solutions/Sales, Booking assisting Reservation Call Centre. •Daily flights briefing: bookings, over-sales, special needs, baggage and ticketing issues. •Checked-in and verified ...
- Jan 31
Seabrook, MD, 20706
... ADMINISTRATIVE RESPONSIBILITIES Moderated defect management call to track the defect status and assign responsible team to ... ENVIRONMENT: HP Load Runner, Stormrunner (AWS Performance Center), ALM 12.0/.55/.57, VUGen, MF Performance Centre 12.50, MF ...
- Jan 30
Katlehong, Gauteng, South Africa
... Primary School) *********@*****.*** 011-***-**** ANGELA STOLTZ Call Center Manager, Training Force 011-***-**** OBJECTIVE ... NEMISA March 2022 - August 2022 END-USER COMPUTING Alok-Tele Centre January 2015 - June 2015 NATIONAL SENIOR CERTIFICATE ...
- Jan 28
Moncton, NB, Canada
... & Documentation Claims intake & Policy inquiries Life insurance programs & policies Inventory & Budget tracking CRM & Call centre systems KEY SKILLS Customer service & Client support Conflict resolution & Empathy Decision support & Administrative ...
- Jan 26