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Katy, TX, 77450
... CyraCom Houston, Texas Call Center Interpreter/Customer Service Aug 2016 - Jun 2017 • Facilitated effective communication by maintaining call control, ensuring clarity and coherence during customer interactions. • Improved client relations and ...
- Feb 06
Houston, TX
Julia Kuhns Experience Call Center Agent Alorica, Humble, Texas AUG '22 - MAY '23 Bar Manager Main Street Lounge, Houston, Texas MAR '18 - SEP '22 346-***-**** *****.*******@*****.*** Humble, Texas 77346 Administrative professional with extensive ...
- Feb 06
Houston, TX
... Thomas University Houston, TX August 1983 Bachelor’s of Arts, Liberal Arts WORK EXPERIENCE Recon MR Houston, TX May 2024 –Present Telephone Interviewer for a Call Center Conducts surveys on health and healthy practices. Conducts surveys on public ...
- Feb 06
Houston, TX
... • HIPAA • Chat support • Remote operations • Remote access software • ICD-10 • Medicare knowledge • Medical documentation • Call management • Case management • Inbound /outbound call center • Email support • Insurance verification • Insurance claims
- Feb 06
Houston, TX
... managing partners and support staff Sell new business via high volume prospecting, phone calls, emails and meetings Call center/integrated data experienced 23rd World Petroleum Congress, Texas, USA Manager, USA Sales, and Sponsorships July 2019 ...
- Feb 05
Missouri City, TX
... • Provided exceptional customer service to clients in fast-paced call center environment. • Resolved customer complaints promptly and professionally by conducting follow-up calls after order completion. • Navigated multiple computer systems and ...
- Feb 05
Houston, TX
... Enova / Call Center Agent 9/2017–4/2020 High volume in/outbound call handling. Managed to assist 60-100 calls daily. Processed payments towards loans via credit/debit cards. Data entry to update loan contracts and extensions. SKILLS 85% 100% 90% 85% ...
- Feb 03
Houston, TX
... Exchange Oversight (FFEO) contract supporting The Center for Consumer Information and Insurance Oversight (CCIIIO) ... - Organize and draft client deliverables such as the contract weekly status tracker, bi-weekly client call meeting minutes, ...
- Feb 03
Houston, TX
... Technical Skills: Testing Tools Selenium WebDriver/RC/IDE/GRID, WinAppDriver, Gherkin/Specflow, QTP, HP Quality Center, ... Collaborated with developers to optimize network requests and validate API call efficiency, ensuring compliance with ...
- Jan 30
Houston, TX
... Scheduled interviews for Staffing Representatives November 2011-October 2015 Houston Metropolitan Transit Authority Team Leader/Trainer Ensure call center is opened and phones are in service. Run various ACD reports daily. Oversee day-to-day ...
- Jan 30