Hospitality-Driven Hostess with Customer Focused Excellence

Kimberly Murry

Hobe Sound, FL ***** • 561-***-**** • *************@*****.***

Skills

• Patient Assessments • Advanced Life Support

• Basic Life Support • Pediatric advanced life support

• Airway management • Emergency management

• Critical decision-making skills • Stroke management

• Computer Proficiency • Strong Work Ethic

• Exceptional customer service • Guest engagement

• Memory retention • Safe food handling

• Team collaboration • Customer satisfaction

• Organization • Exceptional communication

• Menu recommendations • POS system operation

Professional Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication.

Experienced Paramedic and with a track record of providing exceptional pre-hospital patient care, conducting thorough physical assessments, and administering medications. Possessing extensive clinical knowledge, strong interpersonal skills, and technical expertise. In-depth knowledge of testing, maintaining, and using medical and rescue equipment. Quick-witted professional committed to providing patient-focused delivery of care and treatment. Focused Paramedic well-versed in patient assessment and emergency care. Reliable and efficient with 20 years of quality performance in patient- facing. Accustomed to providing critical care in dynamic environments. skills. Work History

Server, 03/2026 to Current

Berry Fresh Cafe – Palm Beach Gardens, FL

• Provided friendly, attentive service in a high-volume breakfast and lunch restaurant

• Took accurate food and beverage orders and entered them into POS system efficiently

• Managed multiple tables while maintaining strong attention to detail and guest satisfaction

• Delivered food and beverages promptly, ensuring quality and presentation standards

• Handled cash, credit transactions, and processed payments accurately

• Communicated effectively with kitchen staff to ensure timely and correct orders

• Resolved guest concerns professionally to maintain a positive dining experience

• Assisted with opening and closing duties, including cleaning, restocking, and side work

• Built rapport with regular customers, contributing to repeat business and positive reviews Paramedic, 05/2025 to 03/2026

Rayus Radiology – Palm Beach Gardens, FL

• Administered advanced life support and emergency medical care to patients in critical conditions. Collaborated with multidisciplinary teams to ensure seamless patient transitions and care continuity.

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Trained and mentored junior paramedics on protocols, procedures, and best practices in emergency response.

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Developed and implemented quality improvement initiatives to optimize patient outcomes and operational efficiency.

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Security Paramedic, 10/2024 to 02/2026

Cambridge Security Services – North Palm Beach, FL Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.

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Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.

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Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.

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Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.

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Server, 10/2024 to 03/2025

Duffy's Sports Bar and Grill – South Stuart, Florida Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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• Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

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Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

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Registered Nurse, Home Health Care, 01/2024 to 06/2024 Activa – Boynton Beach, FL

Educated patients on self-care strategies, such as medication management, nutrition, and lifestyle changes, empowering them to take control of their health.

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• Enhanced patient recovery by developing customized home care plans tailored to individual needs. Improved patient comfort by skillfully addressing pain management concerns and adjusting care accordingly.

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Ensured optimal patient outcomes with diligent monitoring of vital signs and timely intervention for any changes.

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Registered Nurse, 10/2023 to 02/2024

Recovery Unplugged – Lake Worth, FL

Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.

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Advocated for patients'' rights and well-being, addressing concerns with clinical staff or facility management as needed.

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Managed withdrawal symptoms effectively by applying evidence-based nursing practices tailored to individual needs.

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Contributed to interdisciplinary team meetings focused on evaluating patient progress towards established goals within the detox program.

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Registered Nurse, 08/2023 to 02/2024

Concierge Home Health – West Palm Beach, FL

Assessed patient conditions regularly, promptly reporting changes in status to healthcare providers for timely intervention.

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Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.

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Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.

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Educated patients and families on disease management, prevention strategies, and self-care techniques.

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Provided physical assessments, medication, and chronic disease management to home health patients.

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Registered Nurse, 05/2022 to 06/2023

Surgecenter Of Palm Beach Gardens – Palm Beach Gardens, FL

• Pre-Op/PACU nurse

• Worked well in a team setting, providing support and guidance.

• Demonstrated respect, friendliness and willingness to help wherever needed.

• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Skilled at working independently and collaboratively in a team environment.

• Worked effectively in fast-paced environments.

Registered Nurse, 05/2022 to 01/2023

Beachway Therapy Center – West Palm Beach, FL

• Detox Nurse

Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.

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Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.

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Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.

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Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

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Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.

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Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.

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Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.

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Firefigther/Paramedic, 01/2007 to 02/2022

Palm Beach Gardens Fire Rescue – Palm Beach Gardens, FL Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.

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Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.

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Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.

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Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.

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Participated in ongoing professional development opportunities such as conferences or workshops to stay current on best practices in pre-hospital emergency medicine.

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Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.

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Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.

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Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.

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Enhanced team efficiency through clear communication and collaboration during high-pressure emergency situations.

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Server, 04/2019 to 08/2020

Toojays – Palm Beach Gardens, FL

• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

• Cultivated warm relationships with regular customers.

• Served food and beverages promptly with focused attention to customer needs. Server/Bartender, 01/2013 to 08/2014

Panama Hatties – Palm Beach Gardens, FL

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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• Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

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Education

Associate of Science: Nursing, 05/2020

Emergency Education Institute - Coral Springs, FL

Certification And Licensing: Paramedic, 12/2006

Health Career Institute - West Palm Beach, FL

Bachelor of Science: Athletic Training, 05/2003

Barry University - Miami Shores

Accomplishments

Published A letter to the editor in International Journal of Medical Students

"Putting Our First Responders First: A Call for Health Insurance in Retirement for Palm Beach Gardens Fire Rescue"

Published in the Journal of sleep Disorders and Therapy. "Insomnia Among Recovered Covid-19 Patients"

Published "Prehospital administration of Broad Spectrum Antibiotics for Sepsis Patients; A Systematic Review and Meta-analysis in Health Science Reports

. 2022 Apr 1;5(3):e582.Health Sci Rep

doi: 10.1002/hsr2.582. eCollection 2022 Apr.

Published "Efficacy of heads-up CPR compared to supine CPR positions: Systematic review and meta- analysis"

. 2022 May 24;5(3):e644.Health Sci Rep

doi: 10.1002/hsr2.644. eCollection 2022 May.

Certifications

• ACLS

• BLS

• PALS

• Fire Officer I

• Bartender- Elite Bartending School

• Security D License

• Security G License

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