| Resume alert | Resumes 41 - 50 of 85 |
Customer Manager
South Elgin, IL
... Used various tools to meet Turn Around time for Customer service requests (CSR)’s including code. o Successfully managed to reduce all drop rate from 6% to 1% o Single-handedly migrated Ericsson MSC APZ 21230 to APZ 21233 without network impact. ... - 2015 Jun 10
... Used various tools to meet Turn Around time for Customer service requests (CSR)’s including code. o Successfully managed to reduce all drop rate from 6% to 1% o Single-handedly migrated Ericsson MSC APZ 21230 to APZ 21233 without network impact. ... - 2015 Jun 10
Manager General
Arlington Heights, IL
... 06/2009-07/2010 • Direct supervision of a staff of 25 employees (including 3 CSR’s & Office Manager) • Implemented in-house Lean Management training on a weekly basis • Instrumental with improving customer/store relationships along with all ... - 2015 May 27
... 06/2009-07/2010 • Direct supervision of a staff of 25 employees (including 3 CSR’s & Office Manager) • Implemented in-house Lean Management training on a weekly basis • Instrumental with improving customer/store relationships along with all ... - 2015 May 27
Management Supply Chain
Woodstock, IL, 60098
... Keen understanding of various USOC, CSR and benchmarking protocols. Experience Teligistics Houston, Texas and Woodstock, Illinois Senior Consultant - Contract Management 7/2013-7/2014 Supply Chain based procurement projects led to cost savings of ... - 2015 Apr 10
... Keen understanding of various USOC, CSR and benchmarking protocols. Experience Teligistics Houston, Texas and Woodstock, Illinois Senior Consultant - Contract Management 7/2013-7/2014 Supply Chain based procurement projects led to cost savings of ... - 2015 Apr 10
Manager Sales
Wheeling, IL
... • Established and assign check chasing authorities for assigned CSR staff. • Direct the work flow of the assigned CSR staff. • Ensured assigned CSR staff are trained on retail product and service information, a ll applicable policies and procedures ... - 2015 Mar 31
... • Established and assign check chasing authorities for assigned CSR staff. • Direct the work flow of the assigned CSR staff. • Ensured assigned CSR staff are trained on retail product and service information, a ll applicable policies and procedures ... - 2015 Mar 31
Engineer Service
Streamwood, IL
... Perform troubleshooting with FOPS when network elements doesn't restore in service due to incorrect 7705 CSR T1 and Ethernet port connections or due to power source during Cell Modernization. . Detailed knowledge of the RFDS data configuration sheet ... - 2015 Mar 30
... Perform troubleshooting with FOPS when network elements doesn't restore in service due to incorrect 7705 CSR T1 and Ethernet port connections or due to power source during Cell Modernization. . Detailed knowledge of the RFDS data configuration sheet ... - 2015 Mar 30
Quality Assurance Project
Buffalo Grove, IL
... Projects focused on improving customer P.O.S experience, enhanced web presence with advanced online reservation functionality and improved CSR commission and customer satisfaction tracking. . Managed and played a part in the development, deployment, ... - 2014 Sep 18
... Projects focused on improving customer P.O.S experience, enhanced web presence with advanced online reservation functionality and improved CSR commission and customer satisfaction tracking. . Managed and played a part in the development, deployment, ... - 2014 Sep 18
Customer Service Software
Wauconda, IL
... • Data base user interface and query software • Inventory management software • Point of sale POS software • CSR/Baker, BP Amoco Various Locations, IL March 2008 June 2011 Collect cash payments from customers and make change, or charge purchases to ... - 2014 Sep 10
... • Data base user interface and query software • Inventory management software • Point of sale POS software • CSR/Baker, BP Amoco Various Locations, IL March 2008 June 2011 Collect cash payments from customers and make change, or charge purchases to ... - 2014 Sep 10
Customer Service Technician
Crystal Lake, IL
... Since August 1999, employed as CSR/Technician by Mailing Systems Division of Pitney Bowes. This position requires problem solving skills to define and ability to effect repair of Core Level, Mid Level Mailing Systems and Advanced Mailing Systems on ... - 2014 Jul 01
... Since August 1999, employed as CSR/Technician by Mailing Systems Division of Pitney Bowes. This position requires problem solving skills to define and ability to effect repair of Core Level, Mid Level Mailing Systems and Advanced Mailing Systems on ... - 2014 Jul 01
Administrative Assistant Customer Service
Round Lake, IL
... CSR Program, AS 400, FishBowl. Languages • English / Russian Education Tolyatti State University of Service, Tolyatti, Russia Master Degree in Tourism and Hospitality Management, 2011 References available upon request. - 2014 Jun 11
... CSR Program, AS 400, FishBowl. Languages • English / Russian Education Tolyatti State University of Service, Tolyatti, Russia Master Degree in Tourism and Hospitality Management, 2011 References available upon request. - 2014 Jun 11
Customer Service Insurance
Lake Villa, IL
... CSR for benefits questions as needed via phones . Setting up of Leave of Absence Cases for processing via ACM, Access Based . Sending out LOA notices and/or requests via ACM system, time management . Processing of intermittent forms from people ... - 2014 Apr 24
... CSR for benefits questions as needed via phones . Setting up of Leave of Absence Cases for processing via ACM, Access Based . Sending out LOA notices and/or requests via ACM system, time management . Processing of intermittent forms from people ... - 2014 Apr 24