Customer Service Software
Resume:
Angela C. Johnson
Wauconda, IL 60084
******.*********@*****.***
http://webspace.westwood.edu/angelajohnson02/
OBJECTIVE
I would like to start an entry level position for my chosen career field of Graphic and Web Design for which I am
attending school. I take my creativity to the next level to exceed limits. I have fun learning and experimenting as well as
creating masterpieces.
EDUCATION
Bachelor of Science in Graphic and Web Design, July 2014
Westwood College Online
SKILLS
Adobe Photoshop Excel Fast Learner
Adobe Illustrator PowerPoint Photography
Adobe InDesign French
Adobe Dreamweaver Active Listening
Autodesk Maya Critical Thinking
Word Customer Service
PROFESSIONAL EXPERIENCE
Relief Property Manager, Public Storage Various Locations, IL September 2011
Present
Collect cash payments from customers and make change, or charge purchases to customers'
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credit cards and provide customers with receipts.
Prepare daily reports.
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Clean parking areas, offices, restrooms, and storage units and remove trash.
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Provide customers with information storage facility and renting spaces.
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Greet customers entering establishments.
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Sell boxes and packing supplies to help with customers moving needs.
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Show prospective customers storage facility and different sized units to fit their needs.
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Discuss lease and terms of occupancy.
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Data base user interface and query software
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Inventory management software
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Point of sale POS software
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CSR/Baker, BP Amoco Various Locations, IL March 2008 June 2011
Collect cash payments from customers and make change, or charge purchases to customers'
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credit cards and provide customers with receipts.
Prepare daily reports of fuel, oil, and accessory sales.
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Activate fuel pumps and fill fuel tanks of vehicles with gasoline to specified levels.
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Sell tickets and other items to customers.
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Ticket dispensing machines Lottery ticket machines
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Relief Secretary, CD Nelson MFG Lakemoor, IL June 2007 August 2007
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail
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systems, and personal computers.
Answer telephones, direct calls, and take messages.
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Maintain and update filing, inventory, mailing, and database systems, either manually or using
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a computer.
Communicate with customers, employees, and other individuals to answer questions,
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disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
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Compile, copy, sort, and file records of office activities, business transactions, and other
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activities.
Compute, record, and proofread data and other information, such as records or reports.
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Accounting software Billing software; Bookkeeping software; Intuit QuickBooks software
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Data base user interface and query software Microsoft Access
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Document management software Filing system software; Records management software;
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Transcription system software
References Available upon Request
Contact this candidate