Management Supply Chain

H. Michael Sinnett

**** ********* ****** *********, ******** 60098 H 815-***-**** C

815-***-**** *********@***.***

Summary

A goal-oriented and enterprising senior procurement manager with extensive

expertise in supply chain/procurement management, project/contract

management, telecoms, sourcing, risk mitigation, negotiations,

supplier/vendor management, supplier analysis/evaluation, IT, process

improvement, and strategic planning. Leverages global-mindedness and

innovation to develop a business in new, diverse markets both domestically

and worldwide. A cost-conscious and analytical producer with a proven

aptitude for improving the bottom line. An interpersonal and motivational

leader with an unwavering commitment to excellence.

. Supply chain/procurement expertise

. Technology Needs Assessments and Evaluations

. Cross-Departmental Communications/Teamwork

. Functional Area/Systems Consolidation Projects

. Outsourcing-to-Insourcing Transition Leadership with HP and EDS as

well as Accenture

. Executive-Level Presentations/Consultations

. International Business Protocols

. Escalated Problem Analysis/Resolution

. Procurement Project expertise

. TEM Management and Bill Auditing

. Merger/Acquisition Integrations/Transitions

. Budgeting/ GL & Sharepoint Knowledge

. Oracle knowledgeable - Private & Managed Cloud

. Enterprise Management

. Microsoft XP experience

. Cloud Based Technologies & Saas Negotiation

Key Accomplishments

. Served as project manager on multitude of RFP and strategic sourcing

projects within procurement/telecommunications that required timely

review of multiple vendors and strategies. Gained experience in

telephone expense management (TEM) systems and led the organization in

the realization of significant cost savings through Pinnacle.

Extensive knowledge of Avaya/PBX architecture and familiar with Cisco

equipment.

. Displayed well-rounded IT service risk and contract knowledge in

global capacity as well as extensive experience in drafting and

negotiating IT contracts with high-profile national and global service

providers, building reputation as tough-minded, fair negotiator who

achieves profitable outcomes. Negotiated contract verbiage changes

through red/yellow lined proposed modifications to include exchanging

working documents for review and discussion.

. Led in-depth understanding of global vendor relationship management.

Worked very closely with all telecom vendors to assist in the

development of a fair report. Have worked with many diverse levels of

management in negotiation with vendors from C level executives to

lawyers. With Walgreens and United Airlines, I have worked with

network engineers, accountants, finance personnel, lawyers and other

subject matter experts to develop a timely response to issues as they

arose during the RFP process. Viewed issues from perspective of

diverse groups and achieved buy-in for key goals. Earned mutual

respect and trust from executives, management, and workforce teams,

along with customer and partner companies.

. Gained advanced skills in analyzing supplier strengths and costs, with

focus on consolidating supplier base and improving value. Provided go

and no-go supplier as well as recommendations frequently approved by

senior executive teams.

. Led procurement teams throughout career in the outsourcing/insourcing

of telecom related services and equipment leading to cost savings of

over $20,000,000 during my career.

. Responsible for budgeting within telecommunications account structure.

G/L accountability for over $200,000,000 in services, equipment and

cloud based technologies. Monthly reconciliation and tracking of

expenses - budget vs. actual and trending within the accounting

structure.

. Auditing responsibility for all telecommunications accounts through

TEM management and knowledge of tariff, contract and terms and

conditions within agreements. Keen understanding of various USOC, CSR

and benchmarking protocols.

Experience

Teligistics Houston, Texas and Woodstock, Illinois

Senior Consultant - Contract Management 7/2013-7/2014

Supply Chain based procurement projects led to cost savings of over

$3,000,000 for client. Solution provided rapid access and lower cost IT as

well as on demand delivery of resources via the internet. A scalable

solution with full features and flexible capacity with global reach was

obtained. Negotiated and procured a new master services agreements with

large suppliers on behalf of clients around the United States leading to

significant TCO reduction and better terms and conditions. Specialize in

best in breed contract terms favorable to the customer. Reduced total cost

of ownership (TCO) through reducing quantities of suppliers and ease of

exit from contractual commitments. Led consulting/procurement team in

cooperation with client subject matter experts to assist in reduction of

cost during RFP process. Led evaluation team in cloud-based supplier

evaluations and coordinated RFP to determine benchmark suppliers and

suitable vendors. As part of this effort, reviewed Iaas, Paas, and Saas

solutions with leading suppliers. Led team in billing analysis and TEM

expertise to audit telecom vendor billings and EDI.

Walgreens Lincolnshire, Illinois

Contract Management 2/2011-6/2013

Procurement events led to successful bottom line cost reductions of over

$10,000,000. This was accomplished through vendor consolidation and

evaluation as well as a significant reduction in server farms through the

use of multiple availability zones. Supply chain processes led to the

negotiated new master services agreements with MetTel and CenturyLink,

leading to significant savings as well as new contracts with Sprint,

Verizon, InterCall/Genesys, LanguageLine, and ATT to reduce costs. Reduced

total cost of ownership (TCO) through reducing quantities of suppliers.

Led many organizations to assist in reduction of cost during RFP process.

Coordinated RFP to determine benchmark suppliers and suitable vendors. Led

team of eight in billing analysis and TEM expertise to audit telecom vendor

billings and implement procurement processes.

ATT Communications/ARTECH Elk Grove Village, Illinois

Optimization, Regulatory Manager 1/2008-12/2010

Captured over $2,000,000 reduction in domestic data agreement penalties out

of financial exposure of $40,000,000 data infrastructure global agreements.

Negotiated waiver of over $1,000,000 in contract commitments and exposure

as well as new multi-year contract with EMBARQ and CenturyLink, saving

company over $1,000,000 in bottom-line expense reduction.

UNITED AIRLINES and SUBSIDIARIES Chicago, Illinois

Telecom Regulatory Management 7/1986-12/2007

Secured $3,500,000 annual savings through consolidated procurement.

Evangelized benefits of centralization to each company as well as

collaborated with teams on requirements gathering and bidding. Achieved

$3,000,000 annual reduction through systems integration. Worked with

project management and IT in selecting system and aggregating multiple

freight management systems. Eliminated need for 40% of mobile services.

Negotiated system and master agreement as well as 15% additional discounts

on mobile device agreement and creating arrangement for efficient payment

chargeback system. Renegotiated $1,000,000 in annual savings following

thorough review of domestic network voice and data service contracts. TEM

billing reviews led to savings of over $7M.

. Decreased annual voice and data costs $3,200,000 while concurrently

improving contract terms with domestic and international providers.

Led team in project phases and presented recommendations to senior

management.

. Lowered customer hold times 20% and improved service-level guarantees

by negotiating contract to create complete European telecommunications

network, achieving $1,000,000 in cost reduction as result.

. Facilitated over $1,500,000 in bottom-line savings by renegotiating

telecom contract shortfall. Negotiated inclusion of other services,

including remote access, ATT solutions professional services, and

Cisco hardware.

. Consolidated administration of local phone invoices to generate

immediate $1,500,000 savings in cost of local phone services

nationwide. Prepared master agreement for single-carrier management

of local phone service.

. Renegotiated $4,500,000 in reduced voice and data costs over two-year

period with primary provider without use of RFP and risk associated

with network conversion.

. Contracted for ownership of speech technology application, leading to

elimination of 750,000 calls annually and $300,000 in royalty revenues

from two sales of application by speech vendor.

. Drove $3,000,000 savings through telecom replacements at zero cost.

Negotiated agreement for use of all phone service in U.S. airports,

agreeing on sole provider in exchange for 25% commission and phone

replacement.

Education

OHIO UNIVERSITY, Athens, Ohio

M.B.A., 1983

VILLANOVA UNIVERSITY, Villanova, Pennsylvania

B.A., History, 1976

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