CSR resumes in Galesville, MD

Waldorf, MD
... utilizing a variety of tools on a single call to resolve customer concerns and issues • Serve as resource for other CSR’s for general customer service questions through participation in team meetings EDUCATION N/A in Accounting Union County ... - 2014 Jul 11

Fort Washington, MD
... Family Preservation 8/2008 - 2/2010 Washington, DC Community Support Rover As a CSR, I assisted children and adults with bipolar disorder and other mental illness with achieving academic and personal goals. Assisted in day to day living activities ... - 2014 Apr 16

Capitol Heights, MD
... Zone-O-Grams, ad setups/ takedowns, promotional setups, price integrity ABACUS COMMUNICATIONS (SPRINT PCS) - Virginia Beach, VA CSR Representative (Call Center), 2001 to 2003 Incoming calls (Dialer) and outgoing calls, sold and activated cellular ... - 2014 Jan 08

Jessup, MD
... Involved as a data analyst in the team participating in JAD sessions with the Business Users and the end users (CSR'S). . Involved in analyzing the requirements and understanding the business process to make proper decisions. . Responsible for ... - 2013 Aug 20

Bowie, MD, 20721
... Replicate/diagnose CSR's to provide logs, support to Ericsson for early resolution. . Support for implementation of new service logic for updated features, Installing patches and Emergency corrections. . Implementation of DT in BSC. . Preparation of ... - 2013 Jul 06

Hyattsville, MD
... Supervised a group of Customer Service Representatives (CSR) that responded to callers needing assistance regarding the patent and trademark process. Was responsible for the activities described below: Developed operational procedures and ... - 2012 Dec 21

Lanham, MD
... Replicate/diagnose CSR's to provide logs, support to Ericsson for early resolution. . Provide support for Ericsson's Systems Integration, planning, testing team and working closely with the Project Management Team in delivery. . Support for ... - 2012 Dec 19

Maryland
... September2003- October n 2008 n Ensures that CSR’s are preforming within established compliance/business guidelines n Oversee shift activities of 12-13 Customer Service Agent n Developed and manage tracking databases for attendance warning for CSCE ... - 2012 Nov 28

Washington, DC, 20017
Ferial Marilyn Fawaz **** *** ** ** *** ***, washington DC 20017 202-***-**** ab95nl@r.postjobfree.com ________________________________________ Experienced CSR ________________________________________ I am a sincere, loyal and dedicated individual ... - 2012 Aug 24

Oxon Hill, MD
... March 1998 to December 2003 Coca-Cola Enterprise Alexandria, Virginia Senior HR Clerk/Receptionist/CSR Managed new hires (Orientation, Benefits, Policy and Procedures, etc); maintained employees personnel files, responsible for CDL records, kept ... - 2012 Aug 23