| Resume alert | Resumes 51 - 60 of 91 |
Customer Service Management
Sykesville, MD, 21784
... , and training Conducted extensive research and developed client FAQ’s in collaboration with client representatives across several programs then managed the knowledge database of FAQ’s used by the CSR’s for approved program inquiries and responses. ... - 2017 Feb 02
... , and training Conducted extensive research and developed client FAQ’s in collaboration with client representatives across several programs then managed the knowledge database of FAQ’s used by the CSR’s for approved program inquiries and responses. ... - 2017 Feb 02
Administrative Assistant, Operations Coordinator, Clerical, Bilingual
Baltimore, MD
... 2003-2005 CSR-Private Banker Checked figures, posting, and documents for correct entry, mathematical accuracy, and proper codes. Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals ... - 2017 Jan 24
... 2003-2005 CSR-Private Banker Checked figures, posting, and documents for correct entry, mathematical accuracy, and proper codes. Classified, recorded, and summarized numerical and financial data to compile and keep financial records, using journals ... - 2017 Jan 24
Medical Writer / Clinical Trial Manager
Reisterstown, MD
... Guest Researcher/ Medical Writer- National Cancer Institute, Frederick, MD (10/09 – 08/15) Chemical Biology Laboratory-Drug Design Selection: Prepared, with minimal supervision, a subset of clinical regulatory documents (e.g., CSR, IRB, clinical ... - 2017 Jan 23
... Guest Researcher/ Medical Writer- National Cancer Institute, Frederick, MD (10/09 – 08/15) Chemical Biology Laboratory-Drug Design Selection: Prepared, with minimal supervision, a subset of clinical regulatory documents (e.g., CSR, IRB, clinical ... - 2017 Jan 23
Project Manager
Greenbelt, MD
... Responsible for reporting productivity and quality scores for 95 call center CSR’s. Responsible for all call center operations, ACD and IVR design and operations (new technology, hardware, software and training). ● Integrated two acquired call ... - 2016 Sep 19
... Responsible for reporting productivity and quality scores for 95 call center CSR’s. Responsible for all call center operations, ACD and IVR design and operations (new technology, hardware, software and training). ● Integrated two acquired call ... - 2016 Sep 19
Customers service Sales
Elkridge, MD
... Customer Service Representative (CSR)/Vault Teller, June 1999 – October 2001 Allfirst Bank, Gaithersburg, MD Check cashing and depositing. Also took on the responsibilities of the Lead CSR (LCSR) in the absence of the LCSR. Seasonal Sales, June 1993 ... - 2016 Aug 14
... Customer Service Representative (CSR)/Vault Teller, June 1999 – October 2001 Allfirst Bank, Gaithersburg, MD Check cashing and depositing. Also took on the responsibilities of the Lead CSR (LCSR) in the absence of the LCSR. Seasonal Sales, June 1993 ... - 2016 Aug 14
Customer Service Sales
Abingdon, MD
... Direct the activities of Customer Service Reps (CSR's) to ensure customer satisfaction and company profitability. Oversees policies and procedures to ensure inbound calls are completed with efficiency. Create performance based appraisals quarterly ... - 2016 Jun 24
... Direct the activities of Customer Service Reps (CSR's) to ensure customer satisfaction and company profitability. Oversees policies and procedures to ensure inbound calls are completed with efficiency. Create performance based appraisals quarterly ... - 2016 Jun 24
Customer Service Administrative Assistant
Marriottsville, MD, 21104
... center phone skills training Edited, updated and revised user manuals and training guides as needed Trained new Call Center CSR’s on inbound and outbound call handling Created facilitator guide for Call Center training course modules Developed and ... - 2015 Oct 05
... center phone skills training Edited, updated and revised user manuals and training guides as needed Trained new Call Center CSR’s on inbound and outbound call handling Created facilitator guide for Call Center training course modules Developed and ... - 2015 Oct 05
Manager Customer Service
Bowie, MD
... CUSTOMER SERVICE LEAD/ REPRESENTATIVE: JUL 2000 – AUG 2001 PROTOCALL CENTEL COMMUNICATIONS – LAUREL, MD - Received performance award and recommendation for promotion to CSR Lead. - Telecommunication liaison for large multi-million dollar ... - 2015 Aug 02
... CUSTOMER SERVICE LEAD/ REPRESENTATIVE: JUL 2000 – AUG 2001 PROTOCALL CENTEL COMMUNICATIONS – LAUREL, MD - Received performance award and recommendation for promotion to CSR Lead. - Telecommunication liaison for large multi-million dollar ... - 2015 Aug 02
Customer Service Manager
Laurel, MD
... Safeway-Customer Service Representative (CSR)-07/2010-12/2011 Provide a positive customer experience, managing all the cash transactions in the workplace, balancing the daily account at the end of each day, solving all the cash related queries, ... - 2015 Jul 28
... Safeway-Customer Service Representative (CSR)-07/2010-12/2011 Provide a positive customer experience, managing all the cash transactions in the workplace, balancing the daily account at the end of each day, solving all the cash related queries, ... - 2015 Jul 28
Customer Service Call
Baltimore, MD
Kimberly Martin 607-***-**** acoym5@r.postjobfree.com Career: Nationwide Credit Inc **** ********* ** *** *** Atlanta GA 30328 (But was call out center in Endicott NY) CSR/CA */*/**-*/**/14 Nick Glassman 607-***-**** El Wood Braiding Inc Co 542 US ... - 2015 Mar 30
Kimberly Martin 607-***-**** acoym5@r.postjobfree.com Career: Nationwide Credit Inc **** ********* ** *** *** Atlanta GA 30328 (But was call out center in Endicott NY) CSR/CA */*/**-*/**/14 Nick Glassman 607-***-**** El Wood Braiding Inc Co 542 US ... - 2015 Mar 30