| Resume alert | Resumes 61 - 70 of 91 |
Customer Service Representative
Parkville, MD
... • Education Milford Mill Academy 2004-2008- high school diploma Experience BGE Home CSR 9/13 Contacting customers for ECI number, making inbound but also receiving outbound calls when call center is busy, checking reasons for drop queue, returned ... - 2015 Mar 18
... • Education Milford Mill Academy 2004-2008- high school diploma Experience BGE Home CSR 9/13 Contacting customers for ECI number, making inbound but also receiving outbound calls when call center is busy, checking reasons for drop queue, returned ... - 2015 Mar 18
Customer Service
Maryland
... Customer Relations Management “CRM” • Knowledge in Automatic Call Distributor “ACD” • Knowledge in Customer Service Request “CSR” • Knowledge in Customer Care Technical Software • Remedy –Customer Portal-Intranet - Blackberry and Android Software... ... - 2015 Jan 15
... Customer Relations Management “CRM” • Knowledge in Automatic Call Distributor “ACD” • Knowledge in Customer Service Request “CSR” • Knowledge in Customer Care Technical Software • Remedy –Customer Portal-Intranet - Blackberry and Android Software... ... - 2015 Jan 15
Customer Service Manager
Bel Air, MD
... Managed small dept of three CSR’S . Worked with house accounts and handled all jobs for three salespeople. • 2004 – 2006 Westland Printers - customer service and estimating manager – managed five full time CSR’s and two estimators . Worked with all ... - 2014 Jun 05
... Managed small dept of three CSR’S . Worked with house accounts and handled all jobs for three salespeople. • 2004 – 2006 Westland Printers - customer service and estimating manager – managed five full time CSR’s and two estimators . Worked with all ... - 2014 Jun 05
Administrative Assistant High School
Hydes, MD
... of 20 women > Accounts Payable and Receivable > Human Resources * I took a leave of absence from employment from 2005 to 2006 due to a family illness Quality Manager/Administrative Assistant/CSR Feb 1996 to August 2005* Old Line Plastics, Inc. ... - 2014 May 17
... of 20 women > Accounts Payable and Receivable > Human Resources * I took a leave of absence from employment from 2005 to 2006 due to a family illness Quality Manager/Administrative Assistant/CSR Feb 1996 to August 2005* Old Line Plastics, Inc. ... - 2014 May 17
Human Resources Manager
Columbia, MD
... Project Leader / Senior CSR Trans Tech BPO January 2007 - December 2007 (1 year) - Islamabad Tier1 & Tier2 Technical Support Agent Answering Customer Questions through Phone, Chat & Email. Helping ISP, TollFree and Efax Customers Resolving technical ... - 2014 Feb 17
... Project Leader / Senior CSR Trans Tech BPO January 2007 - December 2007 (1 year) - Islamabad Tier1 & Tier2 Technical Support Agent Answering Customer Questions through Phone, Chat & Email. Helping ISP, TollFree and Efax Customers Resolving technical ... - 2014 Feb 17
Customer Service Data Entry
Baltimore, MD
... Lead CSR August 1998 to December 2003 Travel Center OF America Providing quality customer service. Update client account information. Answer pone inquires. Data entry, filing, sorting mail. Maintain cash control, and order supplies as needed. Assist ... - 2013 Nov 25
... Lead CSR August 1998 to December 2003 Travel Center OF America Providing quality customer service. Update client account information. Answer pone inquires. Data entry, filing, sorting mail. Maintain cash control, and order supplies as needed. Assist ... - 2013 Nov 25
Customer Service Representative
Baltimore, MD, 21209
... o Exent Technologies, Bethesda, MD June 2011- Laid off-January 2012- Game CSR Specialist As a game CSR Specialist I was responsible for supporting end users with any problems they might have with the Games on Demand services. Support included new ... - 2013 Sep 16
... o Exent Technologies, Bethesda, MD June 2011- Laid off-January 2012- Game CSR Specialist As a game CSR Specialist I was responsible for supporting end users with any problems they might have with the Games on Demand services. Support included new ... - 2013 Sep 16
Management Sales
Jessup, MD
... Involved as a data analyst in the team participating in JAD sessions with the Business Users and the end users (CSR'S). . Involved in analyzing the requirements and understanding the business process to make proper decisions. . Responsible for ... - 2013 Aug 20
... Involved as a data analyst in the team participating in JAD sessions with the Business Users and the end users (CSR'S). . Involved in analyzing the requirements and understanding the business process to make proper decisions. . Responsible for ... - 2013 Aug 20
Professionall Driver, Customer Service, General Clerical
Baltimore, MD
... E- Sylvan Professional Tutoring Program CSR [Customer Service Representative] 05/2007-07/2009 Online grade level tutoring program provided diversified information services and research assistance to the general public and online students. Assisted ... - 2013 Apr 11
... E- Sylvan Professional Tutoring Program CSR [Customer Service Representative] 05/2007-07/2009 Online grade level tutoring program provided diversified information services and research assistance to the general public and online students. Assisted ... - 2013 Apr 11
Customer Service Training
Maryland
... September2003- October n 2008 n Ensures that CSR’s are preforming within established compliance/business guidelines n Oversee shift activities of 12-13 Customer Service Agent n Developed and manage tracking databases for attendance warning for CSCE ... - 2012 Nov 28
... September2003- October n 2008 n Ensures that CSR’s are preforming within established compliance/business guidelines n Oversee shift activities of 12-13 Customer Service Agent n Developed and manage tracking databases for attendance warning for CSCE ... - 2012 Nov 28