Missouri City, TX
... • Resolved technical issues using CRM software to enhance customer satisfaction and retention. • Facilitated training sessions for new agents, promoting adherence to best practices and company policies. • Collaborated with cross-functional teams to ...
- Jan 10
Locust Grove, GA
... Floor Support / Financial Assistant Duke Energy Sep 2023 – Sep 2024 ·Trained and mentored 10+ new employees on conflict resolution, JIRA, and Zendesk CRM. ·Developed a more efficient call script to reduce average handling time. ·Consistently ...
- Jan 10
Charlotte, NC, 28277
... CRM, risk assessment and underwriting are essential in this job. Cato Corp, Charlotte Nc - Buyer March 2004 - July 2021 Lead a team of designers, fit technical specialists, product development and financial planners to secure product for over 1200 ...
- Jan 10
Bradenton, FL
... Verbal & Written Communication Cross-Team Collaboration Organizational Skills Time Management Problem Solving Adaptability CRM Software Detail-Oriented Proactive & Eager to Learn EXPERIENCE Nature and Nurture Enrichment LLC, Sarasota, FL May 2024 – ...
- Jan 10
Germantown, MD
... Use and navigate a multi-screen computer system with Customer Relationship Management (CRM) applications . Maintain confidentiality and privacy of callers Executive Director/Personal Trainer Round Ball University Sports - Wheaton, MD November 2011 ...
- Jan 10
Clifton, NJ
... • Python • MySQL • Raiser's Edge • Machine learning • Natural language processing • Linux Professional Experience Student Assistant 01/2023 - 05/2025 Montclair State University • Maintained and updated constituent records in Raiser’s Edge CRM; ...
- Jan 10
Jaipur, Rajasthan, India
... Extensive experience in evaluating technology solutions, managing change, release management, and leading ERP, CRM, and enterprise application implementations. Certified in Six Sigma Yellow Belt and SFC. Technical Skills Database : Oracle 11g and ...
- Jan 10
Louisville, KY
... Documented all interactions accurately in CRM systems. Exceeded goals in call quality and customer satisfaction. Call Center Agent Global Contact Solutions — Jackson, MS Provided customer support and resolved service requests. Used scripts for ...
- Jan 10
Accra, Greater Accra, Ghana
... ● Technical Proficiency with AI & CRM Systems: Proficient in utilizing AI tools and Ticket Management Systems, as well as CRM platforms, to streamline service delivery and maintain detailed customer records. ● Service Orientation & Adaptability: ...
- Jan 10
Jacksonville, FL, 32207
... Tracked and updated loan progress through CRM systems, ensuring all stages of the process were documented and communicated. Worked with FHA, VA, FNMA, Freddie Mac, Government Loans, Commercial Loans, and Heloc. Processed 80 home loans per week. ...
- Jan 10