Safdarjung Enclave, Delhi, India
... Created and updated customer tickets in CRM/ticketing systems. Followed up on unresolved cases until closure. Escalated complex issues to the appropriate department. Maintained accurate customer records and interaction details. Followed company ...
- Oct 05
Minneapolis, MN
... - DOCUMENTED ALL CUSTOMER INTERACTIONS IN CRM WITH DETAILED, COMPLIANT NOTES. - CONSISTENTLY MET OR EXCEEDED MONTHLY SALES AND RETENTION TARGETS BY 10–15%. - EDUCATED CUSTOMERS ON PRODUCT FEATURES, PRICING, AND PROMOTIONS. - DE-ESCALATED ESCALATED ...
- Oct 05
Atlanta, GA
... Proficient in CRM/client communication, analytics, and digital platforms, with a background spanning account management, campaign strategy, media, and community engagement. Technical Skills Customer Success & Account Management • CRM & Client ...
- Oct 05
Durham, NC
... SILICON SOFT, LAHORE, PAKISTAN 2015–2018 Client: Koa Technologies Projects: Customer Relationship Management Platform Designation: Automation Tester Responsibilities: •Performed end-to-end testing of a CRM platform for a Japanese IT solutions ...
- Oct 05
Braintree, MA
... customer engagement scoring models, and weighted performance pillars by integrating ERP fact sales, Salesforce CRM activity, customer engagement, event participation, and sales performance data into a scalable performance management framework. ...
- Oct 05
Bothell, WA
... – Nov 2022 Role: Data Engineer oContributed to an enterprise data-modernization program that migrated approximately 60–70 tables containing ERP, CRM, POS, inventory, pricing, customer, supplier, sales, and finance data into Databricks and Snowflake. ...
- Oct 05
Aubrey, TX
... (Pivot Tables, VLOOKUP) • Selenium • Cypress • Indigo • Loan IQ • LoanSphere • Black Knight • LexisNexis • Mantis • Verafin • CRM Tools PROFESSIONAL EXPERIENCE Authorium Software Quality Assurance Analyst September 2022 – Present Remote Analyze ...
- Oct 05
Honolulu, HI, 96822
... for multiple locations Accounting, auditing, account reconciliation, AP/AR Vendor relations Maintenance of medical charts in CRM System Front office management for all patient coordination Regularly worked with healthcare facilities and physicians ...
- Oct 05
Smithfield, NC
... Systems: Verafin, FICO Falcon, Oracle FCCM, LexisNexis, FinCEN BSA E-Filing, Salesforce CRM, RealPage OneSite, Yardi, Verifast; case-management workflow experience transferable to Actimize, FCRM, and Bridger. Property Records Used in Fraud Detection ...
- Oct 05
Lincoln, NE, 68516
... Proven ability to manage high call volumes, resolve inquiries, and maintain organized records using CRM and office systems. Demonstrates clear communication, problem solving, and dependable follow-through in fast-paced environments. Work experience ...
- Oct 05