San Jose, CA
... Designed and executed SOQL queries in Salesforce to retrieve and analyze CRM data directly from the platform, providing valuable inputs for Tableau visualizations. Participated in training sessions and workshops on data governance best practices. ...
- Sep 11
Santa Clara, Bulacan, Philippines
... Customer Support Representative March 2019 - January 2021 Teletech Philippines Responding to customer questions via phone, email, chat about products and documenting customer interactions, issues, and resolutions accurately in CRM (Customer ...
- Sep 11
Indianapolis, IN
... Pega Developer / Architect Team member that developed a CRM system in PEGA Ver 7.x for orthopedic surgeries. Duties included: a) Application development: Enterprise Class Structure implementation and frameworks, access groups, operators, rule sets, ...
- Sep 11
East Amherst, NY
... CRM Proficiency, online university, enrollment programs, and resource system. Safeguarded confidentiality during document management. Coordinated Decision Maker appointments. Implemented employee education sessions, and enrollment schedules. ...
- Sep 11
Norcross, GA
... ● Documented and tracked customer interactions in CRM systems to ensure accurate follow-up and resolution. ● Collaborated with cross-functional teams (sales, finance, logistics) to resolve complex issues quickly. ● Mentored and trained new call ...
- Sep 11
Southington, CT, 06489
... Skilled in requirements gathering, ERP and CRM systems, process modeling, stakeholder engagement, and data analysis. Proven success in Agile and Waterfall environments, translating business needs into technical solutions using SQL, ETL tools, and BI ...
- Sep 11
Agoura Hills, CA, 91301
... for Sales and Marketing Strategy, Business Development, and Operations Management ● Maintain Sales pipeline using Microsoft CRM and Microsoft Office suite ● Configuring CRM ● Assisting sales team withcustomer pipeline, achievingquota goals ● ...
- Sep 11
Lagos, Nigeria
... • Hands-on experience in CRM tool Salesforce and maintained clean portfolio. • Handle POS related queries and resolving the same within the TAT. CHARGE BACK (NOU/ROU) • ATM Dispense and Transfer Error Treatment as well as Manual Reversal ...
- Sep 11
Chicago, IL
... Forms) • In House CRM/CM tool • 3rd party integration • Mobile app POC • Utilized WCF, SQL, C# and Web services LCS Consulting/SPR 06/ 2016 – 12/2016 CDW, Chicago IL Senior Software Developer Responsibilities: • Worked on Architectural POC project – ...
- Sep 11
Los Angeles, CA
VERONICA ARANGO Monterey Park, California ***** 213-***-**** *********@*****.*** Customer Care Productivity Standards Benefits Verifications Client Relationships Microsoft Office CRM experience Provider Services Representative Gainwell Technologies, ...
- Sep 11