Senior Scrum Master & Agile PMO Leader with 15+ Years

ROZINA TALAT Bartlett, IL ***** 630-***-**** ******************@*******.***

PROFESIONAL SUMMARY

Certified Scrum Master (CSM, A-CSM), SAFe Agilist (SA), and PMI-ACP certified professional with 15+ years of experience leading Agile transformations and delivering enterprise IT projects across financial services, healthcare, retail analytics, and data center infrastructure.

Proven expertise in coaching 12+ cross-functional teams, mentoring Scrum Masters, and facilitating Agile ceremonies to improve velocity, predictability, and delivery efficiency.

Hands-on experience managing end-to-end SDLC for ERP systems, billing platforms, and AWS-based digital solutions using Azure DevOps, JIRA, and Planview.

Skilled at implementing PMO frameworks, backlog refinement, PI Planning, and sprint metrics tracking to align delivery with business goals and regulatory requirements.

Recognized for successfully leading cloud migrations, ATM modernization, cyber-recovery initiatives, and large-scale datacenter transitions, consistently delivering projects on time, within budget, and in compliance with security and regulatory standards.

Strong background in stakeholder management, risk mitigation, and governance controls, with a proven ability to rescue high-priority projects and establish enterprise-wide Agile practices.

Technical Skills

Agile/SAFe

Azure DevOps (ADO)

JIRA/Confluence

Scrum/Kanban

PI Planning

Stakeholder Management

Backlog Refinement

Waterfall/SDLC

Sprint Metrics

Risk Mitigation

ERP/Community Investment Systems

AWS/APIs

Budgeting

UAT/QA

Education

MBA, Information Systems Webster University

BS, Healthcare Administration Northern Illinois University

Certifications

CSM A-CSM SAFe Agilist PMI-ACP ITILv3

Professional Experience

Blue Circuit Consulting Orlando, FL Jun 2024 - Jul 2025

Senior Manager Scrum Master/PMO Lead

Led enterprise-level Agile transformation and portfolio management efforts, overseeing multiple projects in a complex business environment.

PMO Framework & Governance: Designed and implemented a standardized PMO framework, introducing consistent Agile practices, governance controls, and reporting structures across a portfolio of projects.

Agile Coaching & Mentorship: Provided coaching and workshops for Scrum Masters and Agile teams, enhancing collaboration and boosting cross-team delivery efficiency by over 40%.

Project Recovery & Risk Mitigation: Successfully turned around stalled, high-value projects by conducting scope realignment, addressing risks, and re-establishing delivery momentum.

Documentation & Compliance: Developed and maintained essential project artifacts such as charters, roadmaps, and risk registers, ensuring transparency and compliance with organizational standards.

Executive Stakeholder Alignment: Partnered with senior leadership and C-suite stakeholders through portfolio reviews to ensure project delivery aligned with strategic business goals.

Sun Life Financial St Louis, MO Mar 2023 - May 2024

Senior SAFe Scrum Master

Supported multiple Agile teams in delivering enterprise applications and ERP solutions by driving adoption of SAFe practices and ensuring alignment with business objectives.

Led all core Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives, ensuring consistent team engagement and collaboration.

Optimized backlog refinement processes in JIRA and Azure DevOps, reducing refinement time by 30% and improving clarity of deliverables.

Tracked and analyzed Agile metrics such as velocity, burndown, and cycle time for multiple teams, providing transparency and data-driven insights to leadership.

Partnered closely with Product Owners to maintain prioritized and well-groomed backlogs, ensuring alignment with PI objectives and business goals.

Proactively identified and removed blockers, increasing sprint completion rates from 75% to 95% and enhancing overall delivery predictability.

Bank of the West San Ramon, CA Nov 2020 - Nov 2022

Senior Project Manager

Directed enterprise-scale financial services initiatives, ensuring secure, compliant, and cost-effective delivery of high-priority programs.

Successfully managed a multi-million-dollar modernization initiative involving deployment of 500+ ATMs, completing the program on time and within budget.

Led the secure migration of 50+ mission-critical financial applications to a cloud platform, ensuring business continuity and regulatory compliance.

Oversaw relationships with major vendors and service providers, ensuring adherence to SLAs and contractual obligations.

Implemented structured change management practices to minimize operational disruption and reduce delivery risks during large-scale transitions.

Conducted post-implementation reviews, identifying process improvements and savings opportunities that reduced annual costs by $350K.

Northern Trust Chicago, IL Feb 2020 - Aug 2020

Senior SAFe RTE/Scrum Master

Orchestrated PI Planning events for cloud migration program, achieving 95% feature completion

Established CI/CD pipelines for AWS microservices, reducing deployment time by 60%

Coached 3 Agile teams through SAFe transformation, improving predictability metrics by 40%

Facilitated Scrum of Scrums to resolve cross-team dependencies and alignment issues

Developed executive dashboards to communicate program status and risks

Zebra Technologies Chicago, IL Oct 2017 - May 2019

Senior SAFe Scrum Master

Led Agile Release Train and team-level Scrum activities to support a large-scale cloud migration program, driving delivery efficiency and cross-team alignment.

Orchestrated Program Increment (PI) Planning sessions for a major cloud migration initiative, achieving a 95% feature completion rate.

Established CI/CD pipelines for AWS-based microservices, reducing deployment times by 60% and improving release reliability.

Coached and supported three Agile teams through a SAFe transformation, enhancing maturity and improving predictability metrics by 40%.

Facilitated Scrum of Scrums to resolve dependencies, address risks, and ensure smooth coordination between teams and stakeholders.

Designed and delivered executive dashboards to provide transparency on program health, risks, and progress to senior leadership.

Shoppertrak/Tyco Retail Chicago, IL Oct 2016 - Apr 2017

Agile Project Manager

Directed Agile initiatives to modernize enterprise systems and improve software delivery processes, ensuring alignment with business needs and operational efficiency.

Led the integration of three legacy CRM platforms into a unified system using JIRA workflows, streamlining customer data management and reporting.

Designed and implemented a comprehensive UAT strategy that supported over 100 internal and external users, ensuring high-quality system adoption.

Created process flow documentation in Visio to standardize change request submissions and improve stakeholder visibility.

Introduced and implemented CI practices, reducing deployment failures by 50% and enhancing overall release stability.

AT&T Hoffman Estates, IL May 1999 - Sep 2015

Sr Technical Project Manager/ Business Manager/QA Analyst

Migrated AVPN services to cloud environment using hybrid Agile-Waterfall approach

Coached 15+ team members through Agile transformation, improving sprint velocity by 25%

Managed $3.5M budget for network virtualization initiative

Established Agile metrics framework that improved leadership visibility

Directed 160+ data center migrations with $10M+ annual budget responsibility

Planned network infrastructure upgrades (Cisco/Juniper routers) impacting 10K+ users

Developed risk management strategies that reduced outage incidents by 45%

Led cross-functional teams of network engineers, security specialists, and operations staff

Authored test plans and executed test scripts maintaining 100% accuracy in bug reporting.

Spearheaded process improvements and initiated changes across the enterprise PMO.

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