| Resume alert | Resumes 121 - 130 of 155 |
Manager Customer Service
Toronto, ON, Canada
... Implemented zero-downtime methodology to avoid planned outages for databases and storage o Performed technology stack alignment and reduce complexities o Partner with HP, IBM, CISCO, EMC, Oracle, BMC, CA, etc o Partnered with Engineering to ensure ... - 2015 May 11
... Implemented zero-downtime methodology to avoid planned outages for databases and storage o Performed technology stack alignment and reduce complexities o Partner with HP, IBM, CISCO, EMC, Oracle, BMC, CA, etc o Partnered with Engineering to ensure ... - 2015 May 11
Service Customer
Ontario, Canada
... •Experience with IT Service Management Tools such as HP Service Manager, Service now, BMC Remedy, INFRA. •Determining and assigning the severity of the issue being reported according to company defined standard severity definitions. Calculating the ... - 2015 Apr 15
... •Experience with IT Service Management Tools such as HP Service Manager, Service now, BMC Remedy, INFRA. •Determining and assigning the severity of the issue being reported according to company defined standard severity definitions. Calculating the ... - 2015 Apr 15
Customer Service Care
Toronto, ON, Canada
... call handling, dual chats, customer service, hardware and networking Rich hands-on with service now, SCOM 2012, BMC remedy and Woosh Highly effective as L1 Network Engineer and identified the needful for change management and problem ... - 2015 Apr 01
... call handling, dual chats, customer service, hardware and networking Rich hands-on with service now, SCOM 2012, BMC remedy and Woosh Highly effective as L1 Network Engineer and identified the needful for change management and problem ... - 2015 Apr 01
Security Active Directory
Ontario, Canada
... MS Office, Microsoft Visio, Adobe Products Ticketing Software Request Tracker (RT), Service Now, Numara Footprints, Clarify, BMC Remedy Security Novell Sentinel Information and Event Management Snort IDS, Tipping Point IPS, FireEye Web MPS Device ... - 2015 Mar 19
... MS Office, Microsoft Visio, Adobe Products Ticketing Software Request Tracker (RT), Service Now, Numara Footprints, Clarify, BMC Remedy Security Novell Sentinel Information and Event Management Snort IDS, Tipping Point IPS, FireEye Web MPS Device ... - 2015 Mar 19
Project Manager Management
Mississauga, ON, Canada
... MS Exchange Server 2007, Blackberry Enterprise Server Integration, MS Dynamics CRM, Saleforce, People Soft HRM, BMC Remedy 7.1, Citrix xen Servers and Desktops, VMware ESXi Vsphere, vCenter, Consolidated SAN Storage, Veritas Backup Exec, ... - 2014 Jun 04
... MS Exchange Server 2007, Blackberry Enterprise Server Integration, MS Dynamics CRM, Saleforce, People Soft HRM, BMC Remedy 7.1, Citrix xen Servers and Desktops, VMware ESXi Vsphere, vCenter, Consolidated SAN Storage, Veritas Backup Exec, ... - 2014 Jun 04
Quality Assurance Sql Server
Mississauga, ON, Canada
... Wrote and executed SQL queries to validate the application functionality with the database tables and VSAM files, using MS Query Analyzer, MS Enterprise Manager, Management Facility (QMF), BMC and FileAid . Was involved in post production ... - 2014 Apr 14
... Wrote and executed SQL queries to validate the application functionality with the database tables and VSAM files, using MS Query Analyzer, MS Enterprise Manager, Management Facility (QMF), BMC and FileAid . Was involved in post production ... - 2014 Apr 14
System Technician
Toronto, ON, Canada
... • Made use of specialized Verizon Wireless tools to analyze data, signal strength, cell tower condition and geographical topology of areas across the United States to ensure top notch quality service for all customers, using BMC Remedy ticketing ... - 2014 Feb 16
... • Made use of specialized Verizon Wireless tools to analyze data, signal strength, cell tower condition and geographical topology of areas across the United States to ensure top notch quality service for all customers, using BMC Remedy ticketing ... - 2014 Feb 16
Management Project
Brampton, ON, Canada
... Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management, Access, Oracle 11i, DB2, IDMS, Certification & Accreditation (C&A), MS SQL Server, BMC Remedy, Clarify, RACI. ... - 2013 Dec 03
... Quality Management, Human Resource Management, Communications Management, Risk Management, Procurement Management, Stakeholder Management, Access, Oracle 11i, DB2, IDMS, Certification & Accreditation (C&A), MS SQL Server, BMC Remedy, Clarify, RACI. ... - 2013 Dec 03
Customer Service Technical Support
Toronto, ON, Canada
... packages using SCCM 2012 • Experience with GPS and Smartphone devices and other networking peripherals • Excellent knowledge in BMC Remedy for Auditing and Ticketing • Experienced Documentation including warranties, procurement and inventory • ... - 2013 Nov 23
... packages using SCCM 2012 • Experience with GPS and Smartphone devices and other networking peripherals • Excellent knowledge in BMC Remedy for Auditing and Ticketing • Experienced Documentation including warranties, procurement and inventory • ... - 2013 Nov 23
Management Analyst
Toronto, ON, Canada
... E-mail • Configured IP addresses for different devices • Followed procedural documentation and company policies • Technologies: BMC Remedy, Microsoft Outlook EDUCATION Bachelor of Commerce June 2013 Ryerson University, Toronto • Specialization in ... - 2013 Nov 15
... E-mail • Configured IP addresses for different devices • Followed procedural documentation and company policies • Technologies: BMC Remedy, Microsoft Outlook EDUCATION Bachelor of Commerce June 2013 Ryerson University, Toronto • Specialization in ... - 2013 Nov 15