Management Project

Denise Canty

Mailing Address: P O Box **** Phone: 301-***-****

Contact Information

Upper Marlboro, MD 20775 Email: ******@****.***

Desired Role(s) Project Management Professional (PMP), Risk Management Professional (RMP),

Certified Scrum Master (CSM) or Subject Matter Expert (SME)

● Project Management Professional (PMP), Project Management Institute (PMI)

Education, Certifications &

●

Honors Risk Management Professional (PMI-RMP), Project Management Institute (PMI)

● Certified Software Quality Engineer (CSQE), American Society for Quality (ASQ)

● Certified Scrum Master (CSM), VMEdu, Inc./ Scrumstudy, February 2013

● B.S. Computer Science, University of Maryland University College (UMUC)

● M.S. Information Technology Project Management, University of Maryland University (UMUC), 2012

● M.B.A. Master of Business Administration, University of Maryland University College (UMUC), 2013

● The Honor Society of Phi Kappa Phi (UMUC Chapter), Member, February 2013

Value Statement

Denise Canty is a US Citizen with multiple years of Project Management, Risk Management, Information Technology, Government & Quality experience.

Significant Areas of Expertise

● ● Independent Verification & Validation (IV&V)

IT Project Management

● ● Process Improvements

Quality Expert

● ● Requirements Analysis

Scrum Master

● ● Information Technology (IT)

Earned Value Management (EVM)

● ● Risk Management

Project Management Office (PMO)

● ● Change Management

Agile Methods

● ● Critical Thinking

Management

Technical Experience

Software/Languages/Databases: Version One, JIRA, SharePoint, Oracle Federal Financials, Earned Value Management, Visio, Rational Enterprise Suite, Rational

Suite Team Test, XP, Agile, PVCS Tracker, HRMS 8.9, Section 508, Load Runner, O365, Lync, Data Warehouse, SDLC, SOAP Client Test Application, XML,

Rational Suite Performance Studio, ClearQuest, Business Objects, Rational Suite Test Studio, ClearCase, RequisitePro, Rational Rose, Crystal Reports, ERP, IEEE

standards, Java, C++, MS Project, HTML, SQL*PLUS, SQL Station, TOAD, Requirements Analysis, CMM, SAS, CMMI, Rational Unified Process, UML, Transition

Management/Support, PMBOK Project Management, Initiate, Planning, Executing, Monitoring/Controlling, Closing of Projects. Project Integration, Scope

Management, Time Management, Cost Management, Quality Management, Human Resource Management, Communications Management, Risk Management,

Procurement Management, Stakeholder Management, Access, Oracle 11i, DB2, IDMS, Certification & Accreditation (C&A), MS SQL Server, BMC Remedy, Clarify,

RACI.

Clearances

Secret (Inactive), NACI, IT Level 1, Public Trust, ADP I

Summary of Experience & Accomplishments

Position 1:

Company: Cenden Company, Inc., Baltimore, MD Dates of Employment:

Position Title: Senior IT Project Management Consultant 2013 - present

Duties and Responsibilities: Independent PM Consultant providing leadership to the development of a local State police department’s incident management system.

• Planning, evaluating, and performing project activities in accordance with specifications, schedules, and budgets.

• Coordinate all functions in order to minimize delays; Meet with customer and project team members as needed to review project status and plan future actions;

• Preparation of project documentation and project plan to ensure timely completion of project deliverables;

• Communicate project status to customer team and department throughout assignment; Facilitate meetings with project team or operational areas to support

project initiatives;

• Ensure that all business requirements are identified and that appropriate system enhancements are made in order to satisfy those requirements;

• Develop work breakdown structures to capture all phases of effort from project initiating through post-deployment;

• Ensure required use cases are developed; Coordinate user acceptance testing to ensure project requirements are met with high levels of quality; Assist with the

development of test methodology, test cases test scenarios and supporting templates for testing;

• Develop project timelines, milestones, and success metrics for project completion; performs other project management duties as required.

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Skills Utilized: Project Management, COTS, Schedule Management, Communication Management, Quality Management, Integration Management, Stakeholder

Management, Risk Management and JIRA.

Position 2:

Company: Casmon Inc., Washington, DC Dates of Employment:

Position Title: Project Management Office (PMO) Consultant 2012

Duties and Responsibilities: Casmon Inc. specializes in Project and Program Management for federal and commercial clients. Provide support as a subcontractor for

USAID International development contractor. Tasked to develop a Project Management Office (PMO).

• Planning – Developed comprehensive Department WBS and work plan narrative. Review existing department strategy and future plans documentation and

dissolving work effort into logical components; Create a project work schedule; Create rolling resource requirement plan with a six month outlook

• Design/Implement Project Management System (PMS) and implement a simple project model management system to support the future or “to be” department

staffing model; Reviewed department’s future staffing model; Created process maps for key department activities

• Developed a Project Management System; Project Reporting, Issue Management, Project Risk Management, Performance Management.

• Support Ongoing Projects – Provided project management support to on-going specific initiatives; - Provide project management support to ongoing

department curriculum development project; supported other projects as needed.

• Vendor Management – Implemented and maintained the necessary external vendors controls needed to manage external vendors; Review the existing

contracts of all External vendors; Implement formal communication plan; Created and Implemented vendor performance/deliverable tracking dashboard.

• Information Management – Supported department information management; Reviewed and clean-up of existing SharePoint document libraries; organize

regional security activities tracking and document storage; Collect and store project lessons learned.

• Training/Mentoring – Supported departmental efforts; mentor new project managers. Provided Guidance/mentoring/training on the PMS and other PMO related

issues.

Skills Utilized: Project Management, SharePoint, Vendor Management, Schedule Management, Change Management, Project Planning, Stakeholder Management,

Safety and Security, Transition Management, Risk Management, Performance Management and Microsoft Project.

Position 3:

Company: Cenden Company, (American Red Cross) Washington, DC Dates of Employment:

Position Title: IT Project Management Consultant 2012

Duties and Responsibilities: The American Red Cross is the nation's premier emergency response organization. Supported and provided project management for the

One Red Cross Email project migration to the O365 cloud environment/infrastructure.

• Provided project management governance to the Red Cross One Email Project Team Phases I and II. Develops a charter governance structure for on and off

network chapter work streams. Coordinated change management and communication plans as they relate to on and off network chapter. Managed issues and risks

related to chapters. Developed and managed chapter implementation schedule including milestones, activities, tasks and assignments. Developed timeline, resources

and rollout plans/strategy for chapters. Developed accounts provisioning strategy and plan for off network chapters. Developed strategy for public folders for off

network chapters. Created work stream for chapters both on and off network that where to be integrated into the overall project.

• Email preparation, desktop, network and mobility readiness; off network account provisioning and security, off network mail forwarding, Training, Migration.

• Maintained communication with the IT Center of Excellence (COE) leadership. Documented all stages of the program. Wrote project close out reports.

• Led the beta implementation of Lync; created and managed surveys to end users, assisted with resolving connectivity issues, prepared Lync business case.

• Coordinated the activation of mobile devices (smart phones) after migration to the cloud. Managed the support and office automation workflows via

Remedy/Clarify. Developed RACI and Product Support Plans (PSPs) as required.

Skills Utilized: Project Management, Cloud Migration, Issues/Defect Management oversight, RACI, risk management, communication management, O365, MS Lync,

schedule management, SharePoint.

Position 4:

Company: Cenden Company, Upper Marlboro, MD Dates of Employment:

Position Title: IT Project Manager Consultant 2009 - 2012

Duties and Responsibilities: Cenden Company is a small business that provides Information Technology services to federal government and commercials clients. The

company specializes in Project Management, IV&V and Quality Assurance services. Managed multiple Information Technology government projects.

• Managed multiple concurrent projects throughout the full Software and/or Systems Development Life Cycle for Commercial & Federal clients; team size 5-10;

budget size $1-$2 Million; matrixed, virtual and projectized teams. Received early recognition for exceptional stakeholder management. Detected deviations from

project plans and schedule; keeps all stakeholders informed.

• Identified, log, analyzed and managed potential and actual issues and risks. Oversight of Change Management activities. Created project deliverables as required.

Oversight of IV&V activities (full life cycle development, testing, reviews, inspections). Quality Management & Support; IT expertise including recommendations

based on industry standards. Procurement Management, Vendor Management; proactively manages scope changes. Transition Management for systems

modernization activities. Understand and interpret architectural and functional requirements.

• Created/developed architectural & functional models for client approval and understanding. Validated, refined, and expanded architectural & functional models.

Managed and maintained the architectural & functional models for assigned projects. Functioned as a change agent. Development of strategic plans for realizing the

desired architecture and systems functionality.

Skills utilized: Project management, MS Office, SharePoint, Java, Defect Management, COTS, Quality Assurance, IV&V, Risk Management, technical writing,

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Earned Value Management, software testing analysis, data migration, documentation and deliverables creation and oversight, change management, COTS, system

analysis, procurement/vendor management, Communications Management, Schedule Management.

Position 5:

Company: Cenden Company, (Department of the Army), Falls Church VA, Dates of Employment:

Position Title: Information Management Governance Consultant/Systems 2010

Analyst

Duties and Responsibilities: Medical benefits programs for Army personnel and eligible civilians, including dependents, are developed and administered by the

Office of the Surgeon General of the Army. The Office responds to inquiries about eligibility for benefits.

● Provided Information Management Governance support for the Office of the Chief Medical Information Officer (OCMIO), under the Office of the Surgeon General,

U.S. Army. Support to the Business, Clinical, Infrastructure, IM/IT systems and services for systems users.

● Served as the liaison between the healthcare community and leadership, collaborate, coordinate, communicate, and cooperate with DoD, Military Health System,

Army, and AMEDD partners to design, develop, implement, and support/sustain business and Theater systems to improve healthcare service delivery across the full

spectrum of care.

● Supported the BTSI mission of creating a culture of excellence and quality through the integration of healthcare services research, change management, and

healthcare information technology, confer with customers, stakeholders, and other constituents to facilitate performance of needs analysis to define opportunities for

new or improved business process solutions, and analytical processes to the planning, design, and implementation of new and improved information systems to meet

the business requirements of customer AMEDD organizations.

● Participated in workgroups, integrated product/process teams, committees, and boards and provide support to branch chief and AMEDD SMEs, analyze processes or

problems and participate in the system design process, providing input and feedback to the branch chief, consult with customers to solicit, analyze and document

functional requirements under the supervision of the branch chief.

● Performed feasibility studies for proposed systems and applications; assist in preparing business cases for the application of IT solutions and developing cost

estimates for new or modified systems, participate in functional requirements analysis and business process re-engineering, analysis of technical specifications,

and/or analysis and enhancement of existing applications.

● Worked with other teams, both internally and externally, to ensure that assigned automated systems are properly documented within the enterprise architecture,

IM/IT Strategy and governance process, provide assistance to the Deputy for Business and Theater Systems Integration and AMEDD as necessary to ensure the

assigned systems under development meet the approved functional requirements and are prepared for deployment and sustainment, participate in the development of

functional requirements specs, TEMPs, project/workgroup charters, system change requests, user guide/training packages, PowerPoint presentations, cost-benefit

analyses, capability-based analyses, EXSUMs, information papers.

● Submitted weekly progress report to the Deputy summarizing the week's accomplishments and objectives for the following week, act as the liaison between the

Information Management point of contact and user communities for all assigned automated systems including coordination of issue resolution and submission and

resolution of system change requests under the direction of the Chief. Completed ACQ201A Intermediate Systems Acquisition Course.

Skills utilized: Project Management, Risk Management, Defect Management, Change Management, MS Office, Gap Analysis, Communication Management,

business process management, agile methods, MS Project, quality assurance, acquisition, planning, oversight, feasibility studies, team collaboration, requirements

management, SharePoint, systems analysis.

Position 6:

Company: Cenden Company, (NOAA), Silver Spring, MD Dates of Employment:

Position Title: Project Management Office Support/IV&V SME 2008 – 2009

Consultant/Transition Support

Duties and Responsibilities: The Marine Chart Division (MCD) of the Office of Coast Survey, National Ocean Service (NOS), National Oceanic & Atmospheric

Administration (NOAA), a bureau of the U.S. Department of Commerce, maintains a Nautical Chart System (NCS) that underpins production of NOAA nautical

charts; which are tools for safe, efficient and environmentally sound navigation in U.S. waters.

• Responsible for IV&V including testing witnessing and auditing of all hardware, software, documentation and systems that comprise the NCSII system and the

products and services produced by first generation system NCSI. Performed IV&V against IEEE standards, 829-2008, 1012-2004,1028-2008

• Project Management support to government and system integrator. Performed UAT testing, reviews, audits and inspection on SI deliverables; utilized the HP

Mercury Quality Center automated toolset to manage assigned testing activities. Managed and supported transition activities from old system to new system; update

transition plans and activities. Developed work products (templates, task, plans) to support transition activities (transition plans)

• Provided verification of appropriate controls are defined and in place. Provided an independent review of the “entrance” and “exit” criteria

• Reviewed the program controls and metrics to manage and measure progress and potential risk areas. Reviewed intermediate status and program results to ensure

proper application to controls and metrics. Provided verification to stakeholders that the processes are effectively involved and aligned.

• Provided verification of the quality and performance of project practices and disciplines are appropriate. Reviewed program management, systems engineering,

change management, testing, configuration management and training practices, their use, the metrics developed during the execution of these processes. Provided

validation that work products and formal deliverables meet quality and conformance guidelines. Provided validation that products satisfy business goals, objectives

and requirements.

Skills utilized: IV&V, project management, testing, transition management and oversight, MS Office, Defect/Issue Management, Plan development, Risk

Management, Change Management, quality assurance, oversight, technical writing, automated test tools, COTS.

Position 7:

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Company: Cenden Company, (BTA/DAI), Arlington, VA Dates of Employment:

Position Title: Program Management Office Consultant 2008

Duties and Responsibilities: The Business Transformation Agency (BTA) Defense Agencies Initiative (DAI) represents the Department of Defense’s effort to

modernize the Defense Agencies financial management processes by streamlining financial management capabilities, eliminating material weaknesses, and achieving

financial statement auditability for the agencies and field activities across the DoD.

• Supported the BTA Program Management Office (PMO) for the DAI by providing IV&V (reviews, inspections, walkthroughs, testing) program oversight of project

status, schedule, acquisition activities and deliverables. Provided technical and management oversight support to system integrator (CSC) and government staff in

meeting initiative’s objectives for Oracle Federal Financial application.

• Ensured that Statement of Work objectives are met by monitoring and controlling project scope in collaboration with government staff DAI PMO. Rolled up sleeves

to perform hands on technical tasks when applicable; Developed the Capability Development Document (CDD), Acquisition Strategy, Systems Engineering Plan,

etc. for Milestone B. Completed Defense Acquisition University (DAU) System Acquisition Management Training (ACQ101); DOD 5000.

Skills utilized: Project management, IV&V, MS Office, Risk Management, Schedule Management, Quality Assurance, COTS, Oracle Federal Financials

Position 8:

Company: STS Inc., (Centers for Medicare/Medicaid Services (CMS)) Dates of Employment:

Baltimore, MD 2007

Position Title: Project Manager Production Readiness

Duties and Responsibilities:

Centers for Medicare and Medicaid Services (CMS) HIGLAS (Healthcare Integrated General Ledger Accounting System) is a financial management system that

accounts for more than $600 billion in annual healthcare claims.

• Significantly reduced Severity 1 production issues by designing, implementing, and providing oversight of improved operational testing strategy in addition to

standard processes, approaches, and validations. Mentored team; influenced policy and procedure formation for production readiness activities. Managed tasks up to

implementation phase in highly matrixed environment.

• Utilized a rigorous process of defining client requirements for Oracle Federal Financials project specifications in support of operational production readiness and

testing for IBM on behalf of CMS. Developed documentation to support the project as required. Responsible for IV&V (including software testing, reviews,

inspections) of IBM’s deliverables. Managed the implementation of HP Mercury automated tool including LoadRunner.

Skills utilized: Project management, IV&V, Risk Management, COTS, Change Management, Human Resource Management, Production Readiness Management,

Vendor Management, Quality Assurance, and Oracle Federal Financials.

Position 9:

Company: STS Inc., (Nuclear Regulatory Commission (NRC)), Rockville, Dates of Employment:

MD 2006

Position Title: IT Security Project Manager Consultant

Duties and Responsibilities:

The Nuclear Regulatory Commission implements the Project Management Methodology (PMM) to manage projects from inception to transition. The Certification and

Accreditation (C&A) process was automated by using the IBM Rational Unified Process and toolset.

• Supported the NRC customized Project Management Methodology (PMM) which is a tailored version of the Rational Unified Process (RUP) for C&A of major

applications to support general security for systems such as risk assessment, system security plan, contingency plan, contingency plan, system test and evaluations,

FIPS 199 security categorizations, and security accreditation reports.

• Created artifacts in support of the C&A process and provided IBM Rational Enterprise Suite tool support. Created use cases and developed UML for assigned

applications. Assisted with computer security policies, procedures and best practices based on existing knowledge of applicable NIST, FISMA and OMB policies

and regulations.

Skills utilized: Project management, testing, quality assurance, IV&V, automated test tools, change management, schedule management, risk management.

Position 10:

Company: STS Inc.,( IBM), Fairfax, VA Dates of Employment:

Position Title: Subject Matter Expert/Project Leader Consultant 2005 – 2006

Duties and Responsibilities: GoArmyEd is a virtual gateway for Soldiers on active duty to request Tuition Assistance (TA) online for classroom, distance learning,

and eArmyU online college courses.

• Developed and implemented performance strategy for PeopleSoft, Data Warehouse and web Army portal components. Served as Performance Engineering Subject

Matter Expert for GoArmyEd portal; a resource for deployed soldiers to register for online courses, earn degrees, and obtain tuition assistance from Army.

Simultaneously headed multiple project assignments with competing or tight deadlines.

• Collaborated with other project engineers, developers, and other team members on complex validation assignments. Managed resources, reporting results on

performance engineering engagements to support application tuning. Responsible for the implementation of high technology Java based performance tool (IBM

Rational Performance Tester).

Skills utilized: Project management, risk management, performance management, change management, schedule management, PeopleSoft, Data Warehouse, IV&V,

testing, software QA, IBM Rational automated test tools, RUP.

Position 11:

Company: STS Inc., Agile with the RUP, (U.S. Department of Justice), Dates of Employment:

Washington, DC, 2005

Position Title: Subject Matter Expert/Project Leader

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Duties and Responsibilities: The SDS Division of the US DOJ implemented agile software development methods with the IBM Rational Unified Process (RUP) and

toolset.

• Increased DOJ SDS departmental customer satisfaction by implementing the Rational Unified Process (RUP) for agile software development (XP).

• Managed and developed IV&V architecture, processes and procedures for Agile, .NET, J2EE, Optimal J, Metastorm e-Works, and COTS frameworks utilizing RUP

and DOJ SDLC guidelines.

• Implemented IV&V environment by establishing automation of unit test, integration, continuous build, functional, regression, user acceptance and performance

validations.

• Served as Rational Tools expert and quality assurance advisor for DOJ applications, and requirements analyst utilizing Unified Modeling Language (UML) for

Justice Virtual University (JVU) LMS.

Skills utilized: Project Management, RUP Customization, IV&V, defect management, change management, agile methods (XP), risk management, schedule

management, software testing, quality assurance, automated test tools.

Position 12:

Company: STS, Inc., (Fannie Mae), Washington, DC Dates of Employment:

Position Title: Sr. Project Performance Consultant 2004 – 2005

Duties and Responsibilities:

Pool Sub on the Web (POW!) and Cash on the Web (CAPOW!) are mortgage backed securities financial applications.

• Improved software performance activities of Pool Sub on the Web (POW!), Mortgage Backed Securities (MBS) Financial Web Application designed to provide

more efficient means of delivering MBS pools and loans than current system, Mornet Pool Submission System.

• Supported the Automatic Pool Number (APN) and Wiring Instructions enhancements, Release 1.10 and Release 1.2 for CAPOW, which is an integration of Cash

and Pool on the Web. Created Requirements Traceability Matrix (RTM) from functional specifications. Performance Engineering with Mercury LoadRunner toolset.

Requirements Analysis; elicited, analyzed and documented requirements via meetings with internal Fannie Mae business owners.

Skills utilized: Team leader, schedule management, java, risk management, defect management, automated testing tools, software testing/quality assurance.

Position 13:

Company: STS Inc., (US Pharmacopoeia), Rockville, MD Dates of Employment:

Position Title: Senior IT Project Leader 2004

Duties and Responsibilities: The United States Pharmacopoeia (USP) is the official public standards-setting authority for all prescription and over-the-counter

medicines, dietary supplements, and other healthcare products manufactured and sold in the United States.

• Created IV&V process that supported FDA guidelines and standards for Venus/Mar infrastructure projects that tie together using technology to replace manual

processes and disparate systems used in monograph revision and the validation of reference standards.

• IV&V Planning, designs and specifications; Implementation of Procedures and test Sets according to strategy; project execution, Issue Logging and Problem

Reporting; Performance and manual function validations

Skills utilized: Software testing, software planning, MS Project, defect manager, risk management, change management, project management

Position 14:

Company: STS Inc., LM, Washington, DC Dates of Employment:

Position Title: Project Team Leader 2003 – 2004

Duties and Responsibilities: Federal Document Management System (FDMS), www.Regulations.gov, is the public face of the U.S. government's eRulemaking

Program that facilitates public participation in the federal regulatory process by improving the public's ability to find, view, and comment on federal regulatory actions.

• Exceeded client quality expectations for project deliverables & IV&V, receiving fewest comments and changes compared to past projects. Section 508 Compliance

validations.

• Led participation in development of test plan plans, objectives, and strategies for Web-enabled document management workflow application for (EPA) contract.

Oversaw creation of validation packages (automated and manual testing) and data for verification of system.

• Interacted with all customer organization levels. Synthesized customer contractual needs and requirements into system IV&V solutions that acknowledged technical,

schedule and cost constraints.

• Performed analysis of results and prepared comprehensive system level evaluation reports, which verified and validated system performance.

Skills utilized: Project Management, leadership, MS Office, schedule management, risk management, HR Management, automated test tools, IV&V, quality,

technical writing.

Position 15:

Company: STS Inc., SESC, Fairfax, VA Dates of Employment:

Position Title: Project Leader/Consultant 2003

Duties and Responsibilities: Momentum is an Enterprise Resource Planning (ERP) application for financial, procurement and budget formulation software solution

for the US Federal government.

• Implemented world class testing model that exceeded client expectations for converting ERP financial application from client/server Java stand-alone application to

Web-enabled object-oriented design with dynamic HTML. Guided mid-level engineers to support automation and system validation with IBM Rational XDE Tester,

Java based automation tool. Functioned as subject matter expert on rational tools configuration and setup.

• Created automation for budgeting subsystems, automated disbursement, travel accounting, credit card and accounts receivables. Created process documentation for

Tools Management. Validated implementation of ERP in environment that simulated manager desktop including folders and file cabinets combined with electronic

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routing and workflow.

Skills utilized: IBM Rational automated tools, RUP, Project Management, project planning, risk management, schedule management, java, ERP.

Position 16:

Company: STS Inc., (Riggs Bank (now PNC Bank)), Riverdale, MD Dates of Employment:

Position Title: Project Performance Leader/Consultant 2003

Duties and Responsibilities: CA$HLINK II is an electronic cash concentration, financial information, and data warehouse system used to manage the collection of

U.S. government funds and to provide deposit information to federal agencies. CA$HLINK II links federal agencies, Financial Institutions, the Federal Reserve Banks,

and the Department of Treasury fund managers through an electronic network.

• Received project recognition and cash award for outstanding performance of duties and results.

• Led the Performance engineering validations for on CA$HLINK II Java/Weblogic/Oracle application that handles annual cash concentration in excess of $1 trillion.

• As Lead Engineer of the performance engineering team, supported the Chief Architect in

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