Ramanjot Singh Anand
*************@*****.***
Ph: 204-***-****
Profile
Nearly 9 years of experience in the field of Information Technology.
Demonstrated ability to coordinate tasks and adjust to demanding work
pressures. Self-starter personality with a zeal to excel in areas of
Information Assurance, Network Security, Vulnerability Assessments,
Information Risk Assessment, Information Security Audits and Computer
Security Incident Management.
A team player dedicated to an environment where profitability, teamwork,
and client retention are core company values. Quick and flexible learner
with the ability to adapt to the new technologies.
Technical Expertise
Operating System Free BSD Unix, Red Hat Linux, Fedora Core, WinNT,
WinXP, Vista, Windows 7
Programming SQL, PL/SQL, Regular Expressions (RegEx)
Language
Database System Oracle 9i, Postgres SQL
Software Packages MS Office, Microsoft Visio, Adobe Products
Ticketing Software Request Tracker (RT), Service Now, Numara
Footprints, Clarify, BMC Remedy
Security Novell Sentinel
Information and
Event Management
Snort IDS, Tipping Point IPS, FireEye Web MPS
Device Management
Wireshark, Tcpdump
Packet Analyzers
QualysGuard, Nessus, McAfee Vulnerability Manager,
Vulnerability Nmap
Scanners
Veracode, IBM Rational AppScan, NTOSpider, HP
Web Vulnerability Webinspect
Scanners
Identity Management RSA Authentication Manager, IBM Tivoli Identity
Manager
Softwares
Web Security Cisco Scansafe
Academic Qualifications
Masters in Engineering in Information Systems Security
2010
Concordia University, Montreal, Quebec, Canada
Bachelor of Engineering in Computer Science and Engineering
2003
Dehradun Institute of Technology, Dehradun, Uttarakhand, affiliated to
Uttar Pradesh
Technical University, Lucknow, India..
Three year Diploma in Electronics and Communication Engineering
2000
Lala Lajpat Rai Polytechnic, Ajitwal (Moga), affiliated to Punjab
State Board of
Technology and Industrial Training, India
Certifications
Certified Ethical Hacker (C EH) v8
Experience Summary
* Senior IT Security Analyst
May 2013 - Present
Ceridian Canada Delivery Team
Fidelity National Information Services, Winnipeg, Canada
Roles and Responsibilities
. Conducting Vulnerability Scans using QulaysGuard and analyzing the scan
results.
. Conducting Web Application Security Scans using Veracode and AppScan
analyzing the scan results.
. Application Assessment for a new application requested to be installed in
the enterprise.
. Managing Tipping Point Intrusion Prevention Systems (IPS).
. Managing FireEye Malware Protection System.
. Managing the Intrusion Detection System (IDS) and addressing the
incidents flagged by the device.
. Managing the RSA Authentication Manager for VPN access.
. Managing, Enforcing and Monitoring Web usage policies using Cisco
ScanSafe Web Security.
. Resolving internal Service Desk tickets related to IT Security.
. Analyzing reports from RSA FraudAction, in order to contain online
phishing and Trojan attacks.
. Reviewing monthly security patches from Microsoft, Java and Adobe.
. Provisioning software tokens and SecurID (hardware) VPN tokens using RSA
Authentication Manager.
. Working towards upgrading the current VPN solution to the latest version.
. Investigating trojan/virus activity detected by IDS, followed by basic
forensic analysis of the incident.
* Security Operations Support Specialist
June 2012 - May 2013
Security Operations
Great-West Life Assurance Company, Winnipeg, Canada
Roles and Responsibilities
. Managing the queues of automated Security Access Requests to ensure their
timely process and that service targets are continuously met.
. Validating access requests to ensure that they are complete and accurate
and that all required information and correct authorizations are provided.
. Analyzing SAR to determine impact to current and or future group or
single user access.
. Ensuring that Security incidents representing security set-up errors or
technical failures are responded to, investigated, assessed and resolved
in a timely manner.
. Performing second level analysis and investigation of security access
incidents, requiring a sound understanding of the supporting technologies.
. Processing and resolving routine and high risk, sensitive incidents.
. Identifying drafts, recommending enhancements to procedure documentation.
. Contributing to the Security Administration knowledge base by providing
technical and business information, and reviewing other contributions for
their correctness, appropriateness and clarity.
. Recommending improvements to processes and procedures
. Working as Subject Matter Expert and a resource person for a new
application for IAM (Identity and Access Management) for the department.
. Acting as Subject Matter Expert and working with System Analysts to
improve the IAM tool.
. Auditing randomly chosen completed requests to see if the process was
properly followed.
* Information Security Analyst
December 2011 - June 2012
Managed Security Services
Seccuris Inc., Winnipeg, Canada
Roles and Responsibilities
. Employing knowledge of security concepts and practices to proactively
identify threats, vulnerabilities, and exploits.
. Investigating Snort IDS alerts in the interval reports and escalating to
the client if found threatening to the client environment.
. Investigating Event based alerts and escalating if found suspicious or
malicious in nature.
. Providing clients with direction to remediate security events.
. Assisting clients with security incident response and handling
activities.
. Conducting research to maintain and expand knowledge on the latest
security technologies and standards, as well as the threat and
vulnerability landscape.
. Configuring and support client security devices.
. Contributing to internal procedures and technical articles for effective
support, escalation, and client service.
. Managing Change Requests from client issues.
. Monitoring correlation metrics.
. Updating signatures, rules, and policies on client security devices.
. Generating and authoring reports including incident detail, trending, and
recommendations specific to client environments.
. Independently maintain knowledge of threat and vulnerability landscape.
. Creating Snort IDS filters using Regular Expressions for the client
sensors to suppress alerts which were non threatening.
* IT Analyst
July 2011 - December 2011
Business Technology
Postmedia Network Inc., Winnipeg, Canada
Roles and Responsibilities
. Administering Active Directory 2003 by creating and deleting user, vendor
accounts in addition to resetting passwords for users.
. Creating and managing security groups in Active Directory.
. Participated in the creation and ongoing maintenance of a role based
security model in Windows 2003 Active Directory.
. Involved in the creation and support of organizational unit structures,
group policies, and delegation of authority.
. Maintained company policies and procedures for governing Corporate
Security, Email, Access Control and Internet Usage.
. Applied corporate security standards, in a role based environment.
. Implemented and maintained security group policy, delegation of
authority, and privileged access in accordance with corporate security
standards.
. Administering Blackberry Enterprise 5.0 Server and enabled permissions
and assigning corporate encrypted policies for Blackberry users along with
resetting Activation Passwords for the Blackberry Users.
. Resetting voicemail passwords for the VoIP telephone users using Cisco
Unity and Avaya site Administration
. Supporting users and vendors using Cisco VPN client on VPN over IPSec.
. Supporting Users in Citrix Metaframe Presentation Server.
. Creating new mailboxes and public folders, granting roles to access
existing shared mailboxes and public folders by maintaining the corporate
security policy on Microsoft Exchange 2007.
. Providing over the phone Technical Support to inbound users.
. Remote/Onsite support to solve Desktop Related problems.
. Processing issues using ITIL best practices which includes problem
logging, problem recognition, research, isolation, resolution and follow-
up steps.
. Providing guidance/training for less experienced personnel.
. Virus and Spy ware Removal
* Helpdesk Support Engineer
September 2010 - May 2011
IOS Inc., Montr al, Canada
Roles and Responsibilities
. Resetting account passwords for the users in Active Directory.
. Configuring new Hardware and Software.
. Performing routine audit of the system.
. Maintaining firewalls to ensure security of the system.
. Collecting the tasks from the clients and decrypting the data and
encrypting the processed work and reporting.
. Integrating new technologies into existing system to ensure more privacy
and speediness.
. Responsibility for Quality Assurance of all technical documentation for
the company.
* Service Desk Operator
August 2009 - August 2010
Academic Information Technology Services (AITS)
Concordia University, Montr al, Canada
Roles and Responsibilities
. Managing ENCS user accounts for students and professors of the
university.
. Duties in managing user accounts included password resets and making the
new user understand the university security policy for ENCS account
holders.
. Providing new users with a username and password along with the email
address of the university.
. Giving a quick overview of the Data and Drive Structure, Email policy,
Printing policy to the new account user.
. Providing support to off campus students using SSH Tunneling to access
their user accounts and computers remotely.
. Ensuring smooth uninterrupted operation for over 8,000 computer users in
the university.
. Providing support to the networked Linux (Red Hat) and Windows
environment.
. Monitor network infrastructure to ensure proper functionality and
performance and to identify service impacting events and to ensure network
security compliance, conformance to security standards and practices and
resolve alerts related to device failures.
. Updating the Knowledge base article (FAQs, HowTos and Tutorials)
. Undertake other tasks as required by the seniors in the team
. Processing issues using ITIL best practices which include problem
logging, problem recognition, research, isolation, resolution and follow-
up steps.
* System Analyst
August 2006 - November 2008
K.W. Rims India (pvt.) Ltd.
Ludhiana, Punjab, India
Roles and Responsibilities
. Adding, removing, or updating user account information including
resetting passwords through Active Directory.
. Adding, removing, or updating Distribution Lists and Groups.
. Managed access control on Distribution Lists and Groups in Active
Directory.
. Managed build and repair all Windows XP/2000/NT/98 Servers and Client
Workstations.
. Managed and Kept all Servers running with latest patches & software.
. Monitored the systems for viruses & kept Servers/PCs updated with latest
antivirus patches.
. Troubleshoot computer/network, Internet and email problems for users.
. Installed Hard drives, CD-ROMs, Ram, Network cards, Video, Audio and
Modem devices.
. Addressed to issues such as Printers and System Failures.
. Monitored system security procedures to protect the system from physical
harm, viruses, unauthorized users, and data damage.
. Conducted product evaluations of upgraded or new hardware and software
identifying strengths, weaknesses, and potential benefits.
* Assistant Network Administrator
February 2004 - July 2006
M.G. Infotech Ltd.
Ludhiana, Punjab, India
Roles and Responsibilities
. Managed PCs & related software - OS & Applications on them
. Managed and Kept all Servers running with latest patches & software
. Monitored the systems for viruses & kept Servers/PCs updated with latest
antivirus patches
. Addressed to issues such as Printers and System Failures
* Lecturer in Department of Computer Science
November 2003 - January 2004
Gujranwala Guru Nanak Khalsa College
Ludhiana, Punjab, India
Roles and Responsibilities
. Head of the Department of Computer Science and Applications
. Managed the Departmental Affairs
. Taught Undergraduate Students of Science, Arts and Commerce
. Taught Postgraduate Diploma Students of Computer Applications
* Undergraduate Networks Trainee Engineer
September 2003 - October 2003
Trident Group of Industries
Sangrur, Punjab, India
Roles and Responsibilities
. Installation and configuration of Windows and Linux machines.
. Establishing Cable Network in the Campus
. Onsite support to solve Desktop Related problems
Achievements and Extra Curricular Activities
. Bagged third position in a class of 50 students in the final year of
Diploma
. Consistently figured among the top 10 students in Graduation
. Active participation in dramatics, quiz, choreographies etc. in
college
. Captain of Bhangra (a famous folk dance of Punjab) at state level
Relevant Coursework
. Foundations of Cryptography(INSE 6110)
. Crypto-Protocol and Network Security(INSE 6120)
. Operating Systems Security(INSE 6130)
. Middleware and Application Security(INSE 6140)
. Security Evaluation Methodologies(INSE 6150)
. Security and Privacy Implications of Data Mining(INSE 6180)
. Cybercrime Investigations(INSE 691E)
Language Proficiency
English, Hindi, Punjabi, French (Beginner)
References
Available upon Request
[Ramanjot Singh Anand]