| Resume alert | Resumes 101 - 110 of 155 |
Support Management
Mississauga, ON, Canada
... Experience!with!IT!Service!Management!tools!such!as!FrontRange!ITSM!and!BMC! Remedy]! •! Strong!verbal!and!written!communications]!must!be!able!to!communicate!with! individuals!with!all!levels!of!technical!and!non?technical!skills]! •! Advanced ... - 2016 Feb 05
... Experience!with!IT!Service!Management!tools!such!as!FrontRange!ITSM!and!BMC! Remedy]! •! Strong!verbal!and!written!communications]!must!be!able!to!communicate!with! individuals!with!all!levels!of!technical!and!non?technical!skills]! •! Advanced ... - 2016 Feb 05
Customer Service Management
Toronto, ON, Canada
... Certification, Pink Elephant, 2009 Crystal Reports 11, the Learning Tree, 2007 AR System 7.x: Administering - Part 1 & 2, BMC Remedy Service Management, 2007 AR System 6.x Administering – Part 1 & 2, BMC Remedy Service Management, 2005 AR System 5 ... - 2016 Feb 04
... Certification, Pink Elephant, 2009 Crystal Reports 11, the Learning Tree, 2007 AR System 7.x: Administering - Part 1 & 2, BMC Remedy Service Management, 2007 AR System 6.x Administering – Part 1 & 2, BMC Remedy Service Management, 2005 AR System 5 ... - 2016 Feb 04
Technical Support Analyst
Mississauga, ON, Canada
... Areas of Expertise Point of Sale systems Back Office systems Database Management Process Improvement DynaComm Connectivity Microsoft Windows Servers Data Reporting & Analysis BMC Remedy - GEMS Clearview / HRIS Web Application Support Incident ... - 2016 Feb 01
... Areas of Expertise Point of Sale systems Back Office systems Database Management Process Improvement DynaComm Connectivity Microsoft Windows Servers Data Reporting & Analysis BMC Remedy - GEMS Clearview / HRIS Web Application Support Incident ... - 2016 Feb 01
Project Management
Toronto, ON, Canada
... Office Manager (MOM), Windows Systems Update Server (WSUS), Microsoft Terminal Server & Remote Desktop, Citrix Metaframe, BMC, HP Open View, IBM Director, Heat, Remedy, IP Monitor, Network Switches, Routers (using 3com, Cisco, HP, and Nortel, Tape ... - 2016 Jan 24
... Office Manager (MOM), Windows Systems Update Server (WSUS), Microsoft Terminal Server & Remote Desktop, Citrix Metaframe, BMC, HP Open View, IBM Director, Heat, Remedy, IP Monitor, Network Switches, Routers (using 3com, Cisco, HP, and Nortel, Tape ... - 2016 Jan 24
Management Project
Toronto, ON, Canada
... Tools Used: SharePoint, MS Project, MS Access, BMC Remedy, ITSM, MS Office, InfoPath, Lotus Notes Business Analyst (Software Services on agile methodology) Hewlett-Packard Inc. Bangalore, India (May 10 to Oct 13) Engaged clients to gather software ... - 2016 Jan 19
... Tools Used: SharePoint, MS Project, MS Access, BMC Remedy, ITSM, MS Office, InfoPath, Lotus Notes Business Analyst (Software Services on agile methodology) Hewlett-Packard Inc. Bangalore, India (May 10 to Oct 13) Engaged clients to gather software ... - 2016 Jan 19
Test Cases Project
Toronto, ON, Canada
... Database Technologies Technical Skills Management Tools MS-Visio, MS-Word, MS-Excel, MS Project, Power point, MS-Access,IBM Rational Testing Tools HP Quality Centre,QTP, Selenium,Jira,BMC Remedy Platforms UNIX, Windows, MS-DOS,Linux Databases Oracle ... - 2015 Dec 30
... Database Technologies Technical Skills Management Tools MS-Visio, MS-Word, MS-Excel, MS Project, Power point, MS-Access,IBM Rational Testing Tools HP Quality Centre,QTP, Selenium,Jira,BMC Remedy Platforms UNIX, Windows, MS-DOS,Linux Databases Oracle ... - 2015 Dec 30
Manager Support
Toronto, ON, Canada
... Review all open tickets for update and resolution on a daily basis Using BMC Ticketing System ( Magic) & ServiceNow Administer Office 365 Install & configure SQL Database ( Create Database & Tables) Install and Configure VMWare ESXi Servers, Install ... - 2015 Dec 27
... Review all open tickets for update and resolution on a daily basis Using BMC Ticketing System ( Magic) & ServiceNow Administer Office 365 Install & configure SQL Database ( Create Database & Tables) Install and Configure VMWare ESXi Servers, Install ... - 2015 Dec 27
Manager Management
Toronto, ON, Canada
... ), network usage and performance monitoring tools (Smokeping, Cacti, Intermapper), Visio, HP OpenView, HP Network Node Manager, Netcool,, Network Physics, BEM, TIVOLI, BMC, REMEDY, AUTOSYS, Service Desk Manager, Managed Engine, etc.. PROFESSIONAL ... - 2015 Dec 10
... ), network usage and performance monitoring tools (Smokeping, Cacti, Intermapper), Visio, HP OpenView, HP Network Node Manager, Netcool,, Network Physics, BEM, TIVOLI, BMC, REMEDY, AUTOSYS, Service Desk Manager, Managed Engine, etc.. PROFESSIONAL ... - 2015 Dec 10
Help Desk Customer Service
Toronto, ON, Canada
... Participate at weekly CAB meeting and bi-weekly Enterprise Incident Management meetings Participate with the BMC Remedy migration from version 5.6 to 7.5. Supported the migration team with documentation, and preparation for training of BMC Remedy ... - 2015 Dec 05
... Participate at weekly CAB meeting and bi-weekly Enterprise Incident Management meetings Participate with the BMC Remedy migration from version 5.6 to 7.5. Supported the migration team with documentation, and preparation for training of BMC Remedy ... - 2015 Dec 05
Technical Support Active Directory
Toronto, ON, Canada
... Review of escalated tickets and executed support tickets Provided timely resolution to end users over phone/emails regarding software and hardware issues, Internet connectivity, telephone and video related issues Experience using BMC Remedy ... - 2015 Dec 03
... Review of escalated tickets and executed support tickets Provided timely resolution to end users over phone/emails regarding software and hardware issues, Internet connectivity, telephone and video related issues Experience using BMC Remedy ... - 2015 Dec 03