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Washington, DC, 20016
... Currently own $42m P&L for Fortune 500 software and BPO services vendor Professional Experience Convergys Corporation (NYSE: CVG) Managing Director, Asia Pacific Beijing/Shenzhen/Singapore/Jakarta/Melbourne March 2008 - present About Convergys ...
- 2010 Nov 02
Fairfax, VA, 22030
... alliances ranging from $ 10 M to 150 M - Gulf Oil (Oil and Gas) - 3 targets Ranging from $ 5- 7 M - HTMT(IT Services, ITE Services, Healthcare BPO) - over 30 targets Ranging from $ 7 to 25M Led negotiations of acquiring at least 5 of these targets. ...
- 2010 Oct 11
Mc Lean, VA, 22102
... Sep 2008 - Apr 2010 Senior Management Analyst: GMD (BPO for Telefonica del Peru) Implemented B2C processes to activate alternative workflows during a main information system failure for call centers that measure customer satisfaction. Implemented ...
- 2010 Oct 08
Vienna, VA, 22182
... Type Of Industries Worked for: Pharmaceutical, Healthcare, Manufacturing, BPO, Media & Publication, Electronics, Automobile, Retails, Food Industries,Product Development . As a Consultant, involved in Best practice methodology & quality management ...
- 2010 Aug 19
Fairfax, VA, 22033
... BPO Workflow and Operations Management System (May 2004 to Jan 2005) Client Scandent Group, USA Involvement Lead Designer, Team Lead and Developer Tools and Java, J2EE, JSP, Servlets, XML, XSLT Technology Server Tomcat Database SQL Server2000 ...
- 2010 Jun 03
Fairfax, VA, 22033
... (ACS) Mar-04 to May-06 - ACS is a Fortune 500 company and a leading provider of business process outsourcing (BPO) and information technology (IT) solutions to commercial enterprises and government agencies worldwide. Regional Controller, Call ...
- 2010 Mar 30
Centreville, VA, 20121
... 08/2005 – 02/2006 Technical Support Representative, First Call BPO Services, New Delhi, India • Provided first level support to international customers using D-link access points. • Resolved user issues with excellent communication quickly and ...
- 2010 Mar 09
Boyds, MD, 20841
... • Collaborated with BPO PM to reduce costs, moving processes from high-cost locations to shared services centers in Hungary and India. • Enforced ASAP project methodology and improved standards for project deliverables within the client program ...
- 2010 Mar 09
District of Columbia
... • Ntrance WNS Customer Services Pune (BPO/Call center) {June 2004 to Dec 2006} Job: Sr. Customer Services Associates Role with the company: I was working as claims assessor for insurance company Norwich Union Health Care. ( Aviva Insurance) main ...
- 2009 May 25