Benjamin Hart

Email : abic7q@r.postjobfree.com

Mobile: +86-139-****-****

#* ******* ******, ******* ****

Unit 3-2301 Beijing 100020 China

. Over a decade of senior-level business and sales management experience in

the China and Asia Pacific telecom, software, and electronics industries.

. Solid track record of successfully managing complex businesses and

achieving sales targets.

. Strong executive-level relationships across the Asia Pacific region.

. 13-years continuous China resident; Fluent spoken and written Mandarin.

. Currently own $42m P&L for Fortune 500 software and BPO services vendor

Professional Experience

Convergys Corporation (NYSE: CVG)

Managing Director, Asia Pacific

Beijing/Shenzhen/Singapore/Jakarta/Melbourne

March 2008 - present

About Convergys

Convergys is a global leader in relationship management, providing

technology, consulting, and outsourcing solutions to more than half of the

Fortune 50. Convergys has over 75,000 employees globally and nearly US $3

billion in annual revenues, and has been named a Fortune Most Admired

Company for 9 consecutive years.

. Manage $42 million Asia Pacific software and services business.

. Oversee direct and indirect sales of solutions portfolio including

dynamic policy management, IVR, IPCC, and VAS software, as well as

outsourcing management and consulting services.

. Represent company at trade shows and speaking engagements across the

region.

. Major market verticals cover telecoms, financial services, government,

logistics, and retail.

. Frequent exposure to customer and Convergys C-level executives.

. Major customers include:

. Telecom carriers: China Telecom, China Unicom, China Mobile, Singtel,

Telkomsel, Bakrie Telekom, Vodafone, PCCW, True Move, Telstra, Optus,

among others

. Contact centers: All major Chinese banks, ICBC, Standard Chartered,

Siam Bank, UOB, Hong Kong Cable TV, JCB, CentreLink, Optus, Foxtel,

among others

. Vendor / OEM partners: Huawei Technologies, ZTE, Ericsson

Achievements

. Achieved approximately 90% market share in China banking market.

. Grew APAC business by 71% from 2008-2009, in midst of global financial

crisis.

. Closed major strategic deal with China Mobile to help build the

operator's first-ever outsourcing operation.

. Closed direct business with operators in China, Indonesia, Thailand, and

Australia.

. Consolidated China distribution; signed company's first distributor in

Korea.

. Grew headcount from 6 to 22.

. In recognition of success growing the software business, was given

additional responsibilities to include US $30m outsourcing services

business.

Alliance Digital, Inc.

General Manager

Beijing/Shanghai/Shenzhen

May 2004 - Sept 2007

. Managed operations and sales for market development services firm,

providing primary China representation for American and European ICT

vendors.

. Clients included Nextone, Intervoice, Ubiquity Software, Cantata, and

Tekelec, among others.

. OEM customers included Huawei, ZTE, Alcatel-Lucent, Ericsson, IBM,

Digital China, Datang, and UTStarcom, among others.

. Closed over US $15 million in new business on behalf of vendor clients.

. Closed three major OEM agreements with Huawei Technologies.

. Secured commercial trials at all major operators.

. Concluded major strategic agreement between European client and MII, (now

MIIT) China's communication industry regulator.

JM Network, Ltd. (subsidiary of GP Group)

Chief Representative and Sales Manager

Beijing, China

May 2001 - May 2004

. Founding manager of China sales operations for display technologies

vendor. ( "Jumbotron" screens)

. Target customers included domestic TV broadcasters and major events

and advertising companies.

. Grew business from zero to become market leader less than 18 months.

. Customers included CCTV, Beijing TV, Shanghai TV, among others.

Strategic Intelligence

Business Development Manager

Beijing, China

March 2000 - May 2001

. Founding sales manager for China office of Asia-focused consulting

and market research firm.

. Customer base included China-based senior executives of Fortune 500

companies.

. Corporate clients included VW, GE, BP, Shell, Bausch & Lomb, and

Cummins, among others.

Education

1999 Harbin Institute of Technology - Chinese Department Harbin, PRC

Certificate with Honors - Advanced-Level Mandarin

1998 Beijing Capital Normal University Beijing, PRC

Certificate with Honors - Intermediate-Level Mandarin

1996. University of Colorado - College of Business

Boulder, CO, USA

Bachelor of Science, Business Administration (Marketing),

Dean's List Honors

Languages, interests, and community involvement

. American Chamber of Commerce, China

. Public Policy Development Committee (member, 2000 to present)

. Media & Entertainment Forum (Chair, 2004-2006); IT/Telecoms Forum

(2004-present)

. Fluent Mandarin; intermediate French

. Marathon runner; expert skier; licensed advanced SCUBA diver

Contact this candidate