Egypt
... EDU Egypt for students Scholarship 2010-2012 -Berlitz English course March 2010-July 2011 -BPO course March 2011-August 2012 Extracurricular Activities I nnovative Documentary (ID) member Maaan NGO October 2012 - till Now Maaan is an NGO helping ...
- 2018 Jul 23
Cairo, Cairo Governorate, Egypt
... (Nov 2008 – Aug 2009) completed the Data and voice paths in the EDUEgypt program Firstsource “ISO certified BPO vendor” under the supervision of Ministry of Communication, Information Technology Institute: (Aug 2016) Completing the ODOO ERP System ...
- 2018 Jul 04
Giza, Giza Governorate, Egypt
... From May 2010 to January 2016 (5 Years 9 Month) Stream Global Services a Company of Convergys: Position: IT Operations Location: 7 Abdel Hamid El Erayan Street Motamayez Zone 6th of October Cairo Egypt Stream Global Services was a BPO company ...
- 2018 Jul 04
Cairo, Cairo Governorate, Egypt
... of Human Resources Management (SHRM – AmCham) Duration (March/2013 – April/2013) Course Name: English for call center and BPO (Berlitz) Duration: (March/2012 – July/2012) Course Name: Soft Skills (AISACE AUC) Duration: (October/2011 – November ...
- 2018 Apr 26
Egypt
... 2013 Business process outsourcing (BPO) Helwan University The course covered :Soft skills(Customer Service including Assertive Behavior and Handling Irate Customer, Time Management, Communication Skills, Presentation Skills, and Team Work). Grammar ...
- 2018 Mar 11
Cairo, Cairo Governorate, Egypt
... • BPO program by EDU Egypt (ITI). • RCT (Recruitment, Consulting & Training). • TICO (Travel Industry Council of Ontario Computer Skills: • Operation systems: (Win 98, XP, Vista, 7, 8). • Microsoft office (Word - Excel - PowerPoint). • Internet ...
- 2017 Nov 19
Egypt
... o Customer service o Effective Communication Skills o Presentation Skills o Business Skills o Business process outsourcing (BPO )Basics o Correspondences & Reports Writing English course (2014) Electronic accounting course Financial accounting ...
- 2017 Nov 18
Egypt
... Rules Technologies for Translators Translation Techniques and Text Types Contrastive Grammar and Stylistics 4 P a g e Edu Egypt BPO (Business Process Outsourcing) Skills’ Program: Soft Skills: Communication Skills- Presentation Skills- Analytical ...
- 2016 Jul 12
Cairo, Cairo Governorate, Egypt
... -Full BPO & Customer Service program at EduEgypt program Cairo University (2012-2015) - Coordinator and Social media marketing specialist at SCCI (Students Conference for Computers and Information), Faculty of Computers & Information, Cairo ...
- 2015 Nov 16
Egypt
... Stream Global Services - (September 2011 – March 2012) Stream Global Services is a premium business process outsource (BPO) service provider specializing in customer relationship management solutions including sales, customer care, technical support ...
- 2015 Jul 13