| Resume alert | Resumes 61 - 70 of 253 |
Office 365 Active Directory
Atlanta, GA
... Technical Knowledge: Platforms: Windows Vista/7/8/10/Server, IOS, Android, Zendesk, SalesForce, Citrix, Remedy, Avaya, Cisco, ServiceNow, Linux, Tools: Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, Microsoft Outlook, ... - 2021 Jun 22
... Technical Knowledge: Platforms: Windows Vista/7/8/10/Server, IOS, Android, Zendesk, SalesForce, Citrix, Remedy, Avaya, Cisco, ServiceNow, Linux, Tools: Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, Microsoft Outlook, ... - 2021 Jun 22
Project Manager Network Engineer
Snellville, GA
Jimi McIntosh **** ***** ******* ** Snellville, GA 30039 404-***-**** ONLY CERTIFICATIONS / TRAINING Avaya S8800, S8700, S8500 and S8300 series, CMS, CTI, VOIP, SIP, ACD, Redundant Processors, and Modular Messaging. Nice Call Recordings, I-3 ... - 2021 May 10
Jimi McIntosh **** ***** ******* ** Snellville, GA 30039 404-***-**** ONLY CERTIFICATIONS / TRAINING Avaya S8800, S8700, S8500 and S8300 series, CMS, CTI, VOIP, SIP, ACD, Redundant Processors, and Modular Messaging. Nice Call Recordings, I-3 ... - 2021 May 10
Office Support
Atlanta, GA
... reset passwords Provided Office 365 support for employees Mapped local and network printers to end user computers from a remote location Basic Active Directory password resets and group additions Avaya VOIP Voicemail configurations and password ... - 2021 Apr 19
... reset passwords Provided Office 365 support for employees Mapped local and network printers to end user computers from a remote location Basic Active Directory password resets and group additions Avaya VOIP Voicemail configurations and password ... - 2021 Apr 19
Writer/Editor
Conyers, GA
... JANUARY 1999 – DECEMBER 2000 CONTACT CENTER SERVICE PROVIDER, KING TELESERVICES Administered quality omnichannel contact service support for two major clients – Sprint Communications and Southwest Airlines - using high end call routing with Avaya ... - 2021 Apr 03
... JANUARY 1999 – DECEMBER 2000 CONTACT CENTER SERVICE PROVIDER, KING TELESERVICES Administered quality omnichannel contact service support for two major clients – Sprint Communications and Southwest Airlines - using high end call routing with Avaya ... - 2021 Apr 03
Medical Assistant Office
Lithonia, GA
... attentive to detail Consistently succeed in a fast-paced environment requiring multi-tasking Strong vocabulary and communications skills, including medical terminology with the ability to use Avaya phone systems Ability to react calmly and ... - 2021 Feb 16
... attentive to detail Consistently succeed in a fast-paced environment requiring multi-tasking Strong vocabulary and communications skills, including medical terminology with the ability to use Avaya phone systems Ability to react calmly and ... - 2021 Feb 16
Customer Service
Atlanta, GA
... Knowledge of Call Center Technology including PBX, Call Management Software, (BSR/Avaya Advocate), IVR and CTI (Computer Telephony Integration). Understands the importance of Quality Service and how it is measured. Handles all customer inquiries ... - 2021 Feb 11
... Knowledge of Call Center Technology including PBX, Call Management Software, (BSR/Avaya Advocate), IVR and CTI (Computer Telephony Integration). Understands the importance of Quality Service and how it is measured. Handles all customer inquiries ... - 2021 Feb 11
Support Manager
Mc Donough, GA
... - Document and resolve internal employee support, office 365, 365 email support, Avaya phone support, malware and virus removal, and also computer builds Technician Sprint May 2016 - Jul 2017 (1 year 3 months) Provide genuine customer service skills ... - 2020 Dec 16
... - Document and resolve internal employee support, office 365, 365 email support, Avaya phone support, malware and virus removal, and also computer builds Technician Sprint May 2016 - Jul 2017 (1 year 3 months) Provide genuine customer service skills ... - 2020 Dec 16
IT/Telecom Professional
Union City, GA, 30291
... PROVIDED CUSTOMER SUPPORT FOR PHONES (CISCO, AVAYA, NORTEL, ADTRAN) TO INCLUDE PROGRAMMING, TRANSLATION SETTING UP VOICEMAIL, NAME CHANGES AND PASSWORD RESETS AND ROUTERS AND SWITCHES(NORTEL DMS, CISCO) CONFIGURATION AND MAINTENANCE ORDERED NEW ... - 2020 Nov 26
... PROVIDED CUSTOMER SUPPORT FOR PHONES (CISCO, AVAYA, NORTEL, ADTRAN) TO INCLUDE PROGRAMMING, TRANSLATION SETTING UP VOICEMAIL, NAME CHANGES AND PASSWORD RESETS AND ROUTERS AND SWITCHES(NORTEL DMS, CISCO) CONFIGURATION AND MAINTENANCE ORDERED NEW ... - 2020 Nov 26
Business Systems Analyst Manager / Project Manager
Atlanta, GA
... securities filing time from 10 days to 48 hours Slashed handoffs from 15 to one PM for the GSS/IVR Replacement Project – Project managed $800K call center software modernization used by the Global Sales Service Center from Avaya to InContact. ... - 2020 Nov 20
... securities filing time from 10 days to 48 hours Slashed handoffs from 15 to one PM for the GSS/IVR Replacement Project – Project managed $800K call center software modernization used by the Global Sales Service Center from Avaya to InContact. ... - 2020 Nov 20
Customer Care Manager
Conyers, GA
... Certification Call Centers Call Center Budgeting Customer Service Call Routing Telephony Technical Support Troubleshooting VoIP Avaya IVR IEX eWFM Verint Admin Aspect Salesforce Admin Five9 Admin Cisco Calabrio Admin Workday Kronos Admin Project ... - 2020 Oct 13
... Certification Call Centers Call Center Budgeting Customer Service Call Routing Telephony Technical Support Troubleshooting VoIP Avaya IVR IEX eWFM Verint Admin Aspect Salesforce Admin Five9 Admin Cisco Calabrio Admin Workday Kronos Admin Project ... - 2020 Oct 13