| Resume alert | Resumes 1 - 10 of 12 |
Call Center Agent
Boise, ID
... Liberty Mutual and Safeco Claims: 15 months Call center agent intake of auto claims and claim status calls using proprietary software to file claims, taking calls via Avaya from the queue giving empathy and touching each caller with the human touch. ... - 2023 Mar 03
... Liberty Mutual and Safeco Claims: 15 months Call center agent intake of auto claims and claim status calls using proprietary software to file claims, taking calls via Avaya from the queue giving empathy and touching each caller with the human touch. ... - 2023 Mar 03
Entry Clerk Customer Service
Boise, ID
... Familiar with Salesforce, Avaya, and several other customer service software solutions. Self-motivated and enthusiastic worker with vast experience that can be applied to many different fields. Bringing forth a proven track record of achievement and ... - 2022 Nov 17
... Familiar with Salesforce, Avaya, and several other customer service software solutions. Self-motivated and enthusiastic worker with vast experience that can be applied to many different fields. Bringing forth a proven track record of achievement and ... - 2022 Nov 17
Agile Project Manager and Scrum Master
Meridian, ID
... Avaya, Inc Santa Clara, CA 10/2006-07/2013 Scrum Master/ Escalation Manager UC Applications. After Traverse Networks was acquired by Avaya worked on several Unified Communications products used by millions of end users. Asked to perform multiple ... - 2020 Feb 27
... Avaya, Inc Santa Clara, CA 10/2006-07/2013 Scrum Master/ Escalation Manager UC Applications. After Traverse Networks was acquired by Avaya worked on several Unified Communications products used by millions of end users. Asked to perform multiple ... - 2020 Feb 27
Manager Program
Boise, ID
... Consolidated 29 legacy DNP dialers to 12 Avaya predictive dialers, enabling greater flexibility and information access. Developed ongoing enterprise support model for strategic governance, planning and maintenance for future managed print projects. ... - 2020 Feb 27
... Consolidated 29 legacy DNP dialers to 12 Avaya predictive dialers, enabling greater flexibility and information access. Developed ongoing enterprise support model for strategic governance, planning and maintenance for future managed print projects. ... - 2020 Feb 27
Customer Service Engineer
Meridian, ID
... TECHNOLOGY Programmed, operated, maintained, installed, and provisioned: Fiber/Sonet Network (Fujitsu Flashwave 4300) Voice Network (Nortel DMS 250, DMS100, DEX 600) VOIP/PBX (AVAYA, NEC, Nortel, ESI, Panasonic, ShoreTel, Polycom) Wireless/WiFi (RF, ... - 2014 Jun 03
... TECHNOLOGY Programmed, operated, maintained, installed, and provisioned: Fiber/Sonet Network (Fujitsu Flashwave 4300) Voice Network (Nortel DMS 250, DMS100, DEX 600) VOIP/PBX (AVAYA, NEC, Nortel, ESI, Panasonic, ShoreTel, Polycom) Wireless/WiFi (RF, ... - 2014 Jun 03
Customer Service Project Manager
Garden City, ID
... Used Avaya,CMS Supervisor system to insure quality assurance. Education & Computer Skills St. Phillips College (2006-2007) Completed coursework toward Collision Technology Program LUTHER BURBANK HIGH SCHOOL, San Antonio, TX (2005) High School ... - 2013 Dec 14
... Used Avaya,CMS Supervisor system to insure quality assurance. Education & Computer Skills St. Phillips College (2006-2007) Completed coursework toward Collision Technology Program LUTHER BURBANK HIGH SCHOOL, San Antonio, TX (2005) High School ... - 2013 Dec 14
Management Service
Boise, ID
... My vendor relationships and solutions have included: VMware, Microsoft, IBM, HP, Dell, EMC, Violin Memory, Data Domain, SAP, Sun, I ntel, Linux, BEA, BMC, Symantec, Hitachi Data Systems, Brocade, NetApp, Cisco, Avaya, CommVault, StrongMail, McAfee, ... - 2013 Nov 04
... My vendor relationships and solutions have included: VMware, Microsoft, IBM, HP, Dell, EMC, Violin Memory, Data Domain, SAP, Sun, I ntel, Linux, BEA, BMC, Symantec, Hitachi Data Systems, Brocade, NetApp, Cisco, Avaya, CommVault, StrongMail, McAfee, ... - 2013 Nov 04
Customer Service Technical Support
Meridian, ID
... 2001 to 2001 Worked as Help Desk support for Expanets, Avaya I.T, and Argonauts. Received inbound calls from 15-30 per day depending on queue. Kept an accurate record of call events and troubleshooting procedures. Provided support for Microsoft ... - 2012 Sep 28
... 2001 to 2001 Worked as Help Desk support for Expanets, Avaya I.T, and Argonauts. Received inbound calls from 15-30 per day depending on queue. Kept an accurate record of call events and troubleshooting procedures. Provided support for Microsoft ... - 2012 Sep 28
Customer Service Representative
Meridian, ID, 83646
... responded to customer inquiries, resolved customer issues and customer retention Skills Word, Excel, PowerPoint, Avaya Agent and other call service software Training Coach University 2007, ABCD’s of Coaching, HR Basics and Get More Commitment - 2010 Sep 21
... responded to customer inquiries, resolved customer issues and customer retention Skills Word, Excel, PowerPoint, Avaya Agent and other call service software Training Coach University 2007, ABCD’s of Coaching, HR Basics and Get More Commitment - 2010 Sep 21
Customer Service High School
Meridian, ID, 83646
... SUPPORT FOR PDA'S, BLACKBERRY, CELLULAR BROADBAND DEVICES BOISE, ID 83705, 05/19/08-11/14/08 NETCOMM SERVICES INC., OWNER, FIELD TECH, CONTRACTOR, AVAYA COMMUNICATIONS; PHONE SYSTEM PBX REPAIR, MAINT, INSTALLATION; AT&T, LUCENT TECHNOLOGIES, AVAYA ... - 2010 Sep 01
... SUPPORT FOR PDA'S, BLACKBERRY, CELLULAR BROADBAND DEVICES BOISE, ID 83705, 05/19/08-11/14/08 NETCOMM SERVICES INC., OWNER, FIELD TECH, CONTRACTOR, AVAYA COMMUNICATIONS; PHONE SYSTEM PBX REPAIR, MAINT, INSTALLATION; AT&T, LUCENT TECHNOLOGIES, AVAYA ... - 2010 Sep 01