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Lagos, Nigeria
... SKILLS HIGHLIGHTS Proficient at Microsoft office, Microsoft Excel, AVAYA , CLM, AndGENESYS. Communication Skill. Process Continuous Improvements Creating innovation and practical solutions. Effective scarce resource utilization for results delivery ...
- Apr 13
Lagos, Nigeria
... Processing and Management of Information 2010 ● Leadership Summit 2019 Skills: ● Complaint handling ● Telephone etiquettes ● Emergency response ● Effective communication ● Time management Tools: CLM, Genesys cloud, Avaya and Microsoft Office Suite. ...
- Apr 11
Lagos, Nigeria
... skills • Resourcefulness, Flexible and Analytic skills • Proficient in the use of Customer Relationship Management tool • Social media Savvy • Proficient in the use of Avaya One X, QuickBooks, Saga accounting, CRM software, and K2 work desk. ...
- Apr 03
Lagos, Nigeria
... Softwares: MS Office (MS Excel, MS Word, MS PowerPoint), Google Suite, Service Cloud, Sales Cloud, Marketing Cloud, CPQ, Apex, Data Migration, User Authentication, Avaya, Jira, Shopify, Acquity, Mailchip, Klaviyo, Slack, Hubspot, Discord. ...
- Jan 11
Lagos, Nigeria
... Position: Customers Experience Expert possesses good customer relationship Responsibilities: and a strong desire to contribute to Receive customer’s complaint through the use of Avaya one x application and channel it for prompt resolution. ...
- 2021 Oct 31
Lagos, Nigeria
... TECHNICAL SKILLS Computeí liteíacy Good communication and customeí íelation skills Píoficient with the use of the Customeí Lifecycle Management Softwaíe and Avaya TRAINING AND CONFERENCE Cíeative ľhinking LinkedIn. Apí. 2020 Building Customeí ...
- 2021 Sep 04
Lagos, Nigeria
... SKILL AND COMPETENCE: Proficient user of Microsoft word (all versions), Agility Care, SIEBEL CRM, CLM, CSP and AVAYA Proficient user of Computer operating systems such as Linux OS, Windows XP, Windows 7, 8 and 10 PERSONAL DATA: DATE OF BIRTH: 24th ...
- 2021 Aug 12
Lagos, Nigeria
... Data Management Service (Servicing Airtel Customer Care Centre) / IT Personnel (Industrial Attachment) JUNE 2015 - DECEMBER 2015, ABEOKUTA • Resolving of Call Agent issues, Server maintenance, Avaya Integrated Management System administration. ...
- 2021 Jan 18
Lagos, Nigeria
... Security Technologies Hardware /Software: Good Surveillance Assessment and Maintenance Skills, Physical and Biometric Access Controlled System into Critical Facilities VIDEO CONFERENCING MACHINE: - Polycom HDX 4000 - 9000, Tandberg, Avaya, Radvision ...
- 2021 Jan 04
Lekki, Lagos, Nigeria
... o SQL o Microsoft Excel Proficient in the use of Customer Relations Management Application (CRM), Customer Service Profile (CSP), Avaya, Zendesk, X-cally, Python and SQL Proficiency in analyzing, modelling and interpreting data Proficiency in Data ...
- 2020 Oct 18