JOSEPH MISSION

JULIET ADEOLA To obtain a position of responsibilities that utilizes my skills and experience in an

environment where I can enrich my knowledge.

EXPERIENCE

Highly passionate and dedicated o Polaris Bank Limited (VLA). Oct 2019 – till date

individual, excellent in teamwork and

Ikeja, Lagos State

carrying out responsibilities,

Position: Customers Experience Expert

possesses good customer relationship Responsibilities:

and a strong desire to contribute to Receive customer’s complaint through the use of Avaya one x application and

channel it for prompt resolution.

global development while enjoying Follow up with appropriate units for feedback on customers request, complaint or

enquiry.

job satisfaction. Promote the banks image by giving out the right informations to customers on the

call

Cross sell the banks products to customers

Gender: Female

o Bols Attorney and Solicitors Aug 2019 - Oct 2019

Birth Date: December 9

Status: Single Lekki, Lagos State.

State of Origin Cross Rivers

Position: Administrative Officer

Nationality: Nigerian Responsibilities:

Received mails

070******** Attended to visitors and remind each partner of their case schedule.

ado7qd@r.postjobfree.com o Federal Polytechnice Offa Aug 2018 - Jun 2019

4, ikeoluwa Street, Baruwa

Kwara state.

Ipaja, Lagos State.

Position: Secretary

Responsibilities:

Received memos and deliver memo to departments

NYSC Discharge Certificate Number Type memo, letters for the HOD

Attend to students that wants to see the HOD

A004190670

EDUCATION AND TRAINING

o Federal Polytechnic Nekede, Owerri, Imo State. 2015 - 2017

HND in Office Technology management.

Upper Credit [3.14]

HOBBIES o Federal Polytechnic Nekede, Owerri, Imo State. 2012 - 2014

ND in Office Technology management

Upper Credit [3.24]

Reading

Travelling. o Certificate of Participation in Google Digital Skills for Africa

Fundamental of Digital banking, July 2020

Meeting people.

o Nigeria Institute of Management. Dec 2018

Watching Movies.

NYSC proficiency certificate in management.

REFEREE LEADERSHIP AND ACHIEVEMENTS

o Certificate of Inauguration

Mr Olufemi George Vice president Service delivery Cds group, National Youth Service Corp Offa

MD, 2019

Phemmed Global Resources

Airport Road, Port Hacourt.

080******** o Certificate of Inauguration

Welfare coordinator Winners Corpers Fellowship Offa, Kwara state 2019

Mrs Esther Mgbii

Financial Adviser

Cornerstone Insurance,

Lagos

080********

PROFESSIONAL SKILLS

o Teamwork and leadership: proven ability to influence a group towards

achieving a set goal while guiding and motivating them through the work process.

o Communication: excellent oral and written communication skills with great

ability to converse effectively with a target audience.

o Management: excellent ability to identify and implement strategies that

complements set objective with a drive to exceed set targets.

o IT.Business proficieny in Avaya one X, Postilion, E-transact console.

o Customer Relationship: proven ability to interact with clients to provide them

with inquiries amd help resolve their complaints via phone and mails.

o Microsoft office: proficient in the use of MS-word, Excel, PowerPoint, and

Outlook.

o Languages: English languages [Professional proficiency], Yoruba

Contact this candidate