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Houston, TX
... Provided after-hours support for control room users to upgrade machines, set up Cisco Surveillance, and install Avaya X One Communicator for Avaya internet phones. Motiva Enterprises (Contract) January 2017 - May 2017 Desktop Support Rep Performed ...
- 2023 Aug 25
Houston, TX
... State of Texas SKILLS Microsoft Office, Banner, Ellucian, PeopleSoft, Oracle, ADP Workforce Now, Concur, Navision, JD Edwards, Intellivue, Ceridian, Libra, Avaya, Connect, Cisco Jabber, Finesse, Claim Station REFERENCES Available upon request
- 2023 Jul 28
Houston, TX
... Evaluation, Data Connectivity, Voice and Data Service Migration, Diagnose Faults Education: Stephen F Austin High School Houston, Texas Certifications: Various certifications on Nortel (PBX),Shoretel,and Avaya IP Office Some minor Cisco training
- 2023 Jun 24
Houston, TX, 77002
... Ticketing System, Heat Ticketing, Altiris, Cisco IOS, CAT OS, CiscoWorks, Livelink, NEDI, Microsoft Outlook, Excel, Word, Avaya, SharePoint, Windows XP, Windows 7, Windows 10, Microsoft Office Suites, Bomgar, Dameware, WhatsApp, Cisco Catalyst ...
- 2023 May 31
Humble, TX
... Excels, dual monitor usage ) ● Knowledgeable In (Avaya,Quick connect,Duo,OKTA,Workforce,Estart,Max contact,Sofee, OKB,Onesite,MRI,Lotus Notes,Salesforce,Bluemoon,Yardi,Nationwide Eviction,SRI, Entrata,Outlook,Check Scanner, Appfolio,Resman )
- 2023 May 20
Spring, TX
... • Replacement of Avaya Telephony System to Cisco’s UCM Cloud (Migration from Avaya Telephony System) (Strategic Project) Managed successful delivery of migration of Avaya telephony to Cisco VoIP Unified Communication Manager Cloud, including all IT ...
- 2023 May 14
Cypress, TX
... • Supervised up to 8 clerks in call center by monitoring call holding, and average talk time times using Avaya Phones web program. • Performed cashier duties by processing cash transactions into JCIS and generating balancing tills at end of daily, ...
- 2023 May 05
Houston, TX, 77071
... Microsoft Office Communicator IM, Avaya Systems, Western Union Speed Pay, VSR-virtual security request, Windows Operating System, MS Excel, MS Windows 95, 98, 2000 MS Office. Work History United Healthcare Group 11/15/2021 – 01/20/2023 Senior ...
- 2023 Apr 11
Houston, TX
... Met performance metrics for system Avaya Calls, a backup when needed, and conferred with internal staff to deliver smooth functioning and minimal downtime of newly implemented systems and procedures. Provided front-line conflict resolutions to field ...
- 2023 Apr 10
Houston, TX
... S.) IN COMPUTER INFORMATION SYSTEMS, Wilson, NC Wilson technical community college, September 1999 SKILLS Microsoft Office Microsoft Teams Microsoft Excel Microsoft Word Avaya Phone System Genesis Systems REFERENCES References available upon request
- 2023 Apr 06