| Resume alert | Resumes 21 - 30 of 159 |
Call Center Quality Assurance
Lawrenceville, GA
... Mentor Computer Skills: Windows 2000/XP, Microsoft Office (Word, Access, Excel, Outlook and PowerPoint) Technical Systems: CMS (Avaya CenterVu), KRONOS (payroll system), N.I.C.E call center recording, COGNOS reporting, Blue Pumpkin scheduling, E ... - 2023 Jul 13
... Mentor Computer Skills: Windows 2000/XP, Microsoft Office (Word, Access, Excel, Outlook and PowerPoint) Technical Systems: CMS (Avaya CenterVu), KRONOS (payroll system), N.I.C.E call center recording, COGNOS reporting, Blue Pumpkin scheduling, E ... - 2023 Jul 13
Systems Administrator Desktop Support
Cumming, GA
... and administration Print management systems, such as PaperCut, to manage printer/MFP fleets VoIP phone systems with focus on Avaya IP Office Asset management and its related applications, such as MDM apps (MaaS360, InTune) to manage and maintain ... - 2023 Mar 09
... and administration Print management systems, such as PaperCut, to manage printer/MFP fleets VoIP phone systems with focus on Avaya IP Office Asset management and its related applications, such as MDM apps (MaaS360, InTune) to manage and maintain ... - 2023 Mar 09
Remote Customer Control Agent Contractor
Cumming, GA
... Essential Attributes: PC Customer Agent Specialist advanced knowledge of MS-Office 11/Pro, Oracle Database, Cisco Finesse, and Avaya Phone Systems, Citrix, Ticketing Systems, NxGen Database, People Software platform, QuickBooks, and Adobe Suite, AS ... - 2023 Jan 26
... Essential Attributes: PC Customer Agent Specialist advanced knowledge of MS-Office 11/Pro, Oracle Database, Cisco Finesse, and Avaya Phone Systems, Citrix, Ticketing Systems, NxGen Database, People Software platform, QuickBooks, and Adobe Suite, AS ... - 2023 Jan 26
Technical Program Manager
Cumming, GA, 30040
... Key Achievements: Migrated PNC Bank’s out dated Avaya system to a new data center, highly redundant data center. Worked with multiple business areas to develop new contact center strategies. Replaced State of Michigan Civil Service contact center ... - 2022 Nov 05
... Key Achievements: Migrated PNC Bank’s out dated Avaya system to a new data center, highly redundant data center. Worked with multiple business areas to develop new contact center strategies. Replaced State of Michigan Civil Service contact center ... - 2022 Nov 05
Sharepoint Developer It Manager
Dacula, GA
... Implemented and maintained Avaya IP Office PBX telephone system (35 handsets), including conference calling, softphone and voicemail pro. Created effective IT policies concerning appropriate use of company equipment, loaner equipment, appropriate ... - 2022 Apr 29
... Implemented and maintained Avaya IP Office PBX telephone system (35 handsets), including conference calling, softphone and voicemail pro. Created effective IT policies concerning appropriate use of company equipment, loaner equipment, appropriate ... - 2022 Apr 29
Support Representative Customer Service
Duluth, GA
... •Gained knowledge of using csg, wfx, icoms and avaya applications as applicable to my role. •Maintained minimum average handle times when handling phone calls. Concordia University September 2017 – December 2018 Help Desk Technician •Troubleshooting ... - 2022 Apr 11
... •Gained knowledge of using csg, wfx, icoms and avaya applications as applicable to my role. •Maintained minimum average handle times when handling phone calls. Concordia University September 2017 – December 2018 Help Desk Technician •Troubleshooting ... - 2022 Apr 11
Customer Service Manager
Suwanee, GA
... (billing system), Business Element Manager, Number Portability Administration Center (NPAC), PathTrak (troubleshooting), DOCSIS/HSD Tools, WatchTower, Xray, Einstein360, IMS, BTS, ICOMs, Microsoft office and Avaya phone system and call reporting. ... - 2021 Apr 05
... (billing system), Business Element Manager, Number Portability Administration Center (NPAC), PathTrak (troubleshooting), DOCSIS/HSD Tools, WatchTower, Xray, Einstein360, IMS, BTS, ICOMs, Microsoft office and Avaya phone system and call reporting. ... - 2021 Apr 05
Information Technology, Commercial and Industrial Electrical
Duluth, GA
... Programmed applications in ASP.NET, MS Windows server, PHP MySQL, C, C+, C#, VB, Java EE Avaya Systems VOIP Servicing, routing, and programming. Maintained ERP, CRM, MX Mail, Advance Directory, and Symantec Security Servers Education University of ... - 2021 Mar 13
... Programmed applications in ASP.NET, MS Windows server, PHP MySQL, C, C+, C#, VB, Java EE Avaya Systems VOIP Servicing, routing, and programming. Maintained ERP, CRM, MX Mail, Advance Directory, and Symantec Security Servers Education University of ... - 2021 Mar 13
IT Manager/Director
Jasper, GA
... Network Associate CCNA, CCNP in progress Check Point Certified Security Administrator CCSA Avaya Certified Expert – Voice Services Management Certified Project Management Professional PMP Leader as Coach Manager training for cross-functional teams - 2021 Feb 25
... Network Associate CCNA, CCNP in progress Check Point Certified Security Administrator CCSA Avaya Certified Expert – Voice Services Management Certified Project Management Professional PMP Leader as Coach Manager training for cross-functional teams - 2021 Feb 25
Sales Executive Assistant
Buford, GA, 30518
... § Implement and maintain the Avaya/Lucent phone system which included installing all wiring, network cable and equipment. Duties also included the training as well as the documentation to be written. § Obtain and compare pricing for any and all work ... - 2020 Nov 25
... § Implement and maintain the Avaya/Lucent phone system which included installing all wiring, network cable and equipment. Duties also included the training as well as the documentation to be written. § Obtain and compare pricing for any and all work ... - 2020 Nov 25