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Resumes 31 - 40 of 137 |
Brampton, ON, Canada
... Avaya), mobile data plan, wireless solution, ISDN, Video Conferencing (Cisco) •Successfully implemented call center service for hot line and managed service for B2B segment •Reviewed 10 key B2B processes to simplify and improve customer journeys. ...
- 2020 Feb 01
Brampton, ON, Canada
... Great leadership skills, dedicated and loyal Excellent at multi-tasking, very detailed and organized Knowledge in Avaya Soft Console Touchscreen Switchboard Computer – MAC, MS Office and MS Outlook Professional Experience Pelican Suites – ...
- 2020 Jan 18
Toronto, ON, Canada
... Purolator, Speedia Express, PharmaClik/McKesson Ordering Website, Kohl and Frisch (K&F) Ordering Website, PharmaClik Rx, Avaya, Syntelate, Cisco Webex, JIRA, Team Viewer, Confluence, BMC Remedy IT Service Management, Automated Dispense Interface ...
- 2019 Dec 22
Vaughan, ON, Canada
... -Deployed and configured Avaya IP Office telephone, automated attendant and paging system. -Surveying/deployment of public and private wireless networks using Cisco Aironet access points and wireless LAN controllers. -Configuration of Sophos ...
- 2019 Sep 20
Aurora, ON, Canada
... implements new solutions and applications, such as IVR and Chat while working with Genesys, Avaya and Verint. Oversees a team of 10 and collaborates with different teams through all phases of the project to ensure delivered solutions bring business ...
- 2019 Aug 06
Brampton, ON, Canada
... Handled a wide variety of situations and tasks involving the responsibility for end to end delivery of client’s order, communicate with client and NOC team for the requirement of hardware and Avaya voice devices to be installed at customer’s work ...
- 2019 Aug 03
Toronto, ON, Canada
... ●Telecom: Contact Center and Unified Communication solutions(SIP/H.323/VoIP based): Cisco/BroadSoft UC, Avaya/Cisco/Genesys IVR, Call Flow Routing(Cisco UCCE/ICM), CTI/Agent Desktop, VXML, Verint Call Recording, Exony WFM, and Nortel/Avaya/Aspect ...
- 2019 Aug 02
Toronto, ON, Canada
... Windows 7 et 10, active directory, SCCM, Hpsm, ibm notes, ntr, vdi et citrix, virtual machine,avaya phone, q-dir, xenmobile, secur hub, lockout tools, ibm vertse, portail TI, portail coutier, bdi, gobrio, application mobile, rsa token, cmd, ...
- 2019 May 17
Toronto, ON, Canada
... Project 2- Legacy hardware upgrade – Upgrading of old and aging hardware including PBX into VOIP infrastructure using Cisco Contact Center Enterprise, Jabber, WebEx and Avaya. Project 3- Agile –Scrum based project to Deploy Virtual Mining Data ...
- 2019 Apr 27
Thornhill, ON, Canada
... testing Trained in testing COTS applications: SAP, Siebel CRM, Remedy, Clarity, Kubra (billing), Business objects, Symcor, Avaya Genesys CTI (Computer Telephony Integration) / IVR, GAD (Genesys Agent Desktop) Experienced in testing Client/Server, ...
- 2019 Apr 11