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Columbus, OH
Jalen Hayes Phone 419-***-**** Email: ****************@*****.*** Toledo, Ohio Professional Summary Dedicated and versatile professional seeking a company to build with, invest in, and eventually call home as I advance my career. Possess a diverse ...
- Jun 14
Columbus, OH
... Willing to relocate to: Columbus, OH Work Experience Customer Service Representative/Call Center Helpware-Columbus-OH August 2024 to December 2024 answering inbound calls from customers, addressing their questions, concerns, and complaints about ...
- Jun 10
Columbus, OH
... Proven leadership in managing high-volume call centers, resolving 90% of customer compl a i nts within 5 minutes, and earning the employee of the month 3 times. Eager to leverage my lab and customer service experience and critical thinking skills in ...
- Jun 08
Columbus, OH
... 11/2014-04/2017 Patient Care Coordinator • Express Scripts Assisted 80-100 inbound and outbound members, providers, and physician calls per day in a busy call center environment. Accurately obtained and entered patient information, including ...
- Jun 04
Sunbury, OH
... Franklin International,Columbus Ohio—TechnicalSpecialist MAR 2014 – JUN 2018 ● Enhance customer satisfaction by identifying and resolving complex issues, building productive customer relationships, and winning customer loyalty through daily call and ...
- Jun 04
Powell, OH
... Strong in project management, cybersecurity, continuous improvement, incident management, and providing on-call support. Proficient in effective code release and deployment management. Summary: Over 9+ years of extensive IT experience focusing on ...
- Jun 04
Hilliard, OH
... plans for balances owed - Work with physicians to do pre payments and surgery estimates 08/2015-07/2018 PATIENT ACCOUNT CALL CENTER REP, OHIOHEALTH DUBLIN, OH - Handled inbound/outbound calls to patients/guarantors on account balances - Negotiate ...
- Jun 01
Reynoldsburg, OH
... Collaborated with Case Management, Research team, Call Center, and conducted new hire training and orientation for CVS Health LOA Shared Services division. Facilitated multiple state leave training sessions and implemented new business initiatives ...
- Jun 01
Columbus, OH
... AREAS OF EXPERTISE Customer Service & Satisfaction Interpersonal Communication Time Management Complaint Management & Problem Escalation Call Center Operations Problem Solving Customer Service Software Relationship Building Call Volume Goals & ...
- May 30
Westerville, OH
Zina Bibb Customer Service Advocate Westerville, OH 43082 ***********@*****.*** +1-614-***-**** Professional Summary To obtain employment in customer service/call center/data entry Authorized to work in the US for any employer Work Experience ...
- May 29