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Johannesburg, Gauteng, South Africa
... scorecards on all assessments and coaching conducted Random call audits Bayport financial services Customer solution agent Assisting clients with application for wellness Consolidation and settlement letters Assessing clients application and ...
- Feb 20
Irvine, CA
... Using visual data representations, I highlight key insights that drive actionable improvements and assess agent rebuttals to maximize their effectiveness during customer conversations. My primary goal is to support customer satisfaction while ...
- Feb 20
Fair Lawn, NJ, 07410
Shaquana Shaw *********@******.*** 862-***-**** Elmwood Park, NJ SUMMARY Seeking Customer Agent role with 19 years of experience in customer service, cash handling, and administrative support. Proficient in time management, Microsoft Office, and ...
- Feb 20
Greenville, NC
Alexis Pitt 984-***-**** Greenville, NC Good Sam – Remote (01/2025 – 02/2025) Customer Support Agent providing inbound and outbound support for vehicle insurance and roadside plans via phone, email, and chat. Dispatched service providers, assisted ...
- Feb 20
Lanham, MD
... • Site / Physical facility assessment and survey • Review and validation of systems security assessment & authorization (SA&A) artifacts using FISMA compliant Trusted Agent • Develop a Continuous Monitoring Plan for information systems, IT security ...
- Feb 20
Tobyhanna, PA
... Kalahari Resorts Mount Pocono, PA PBX Operator/Front Desk Agent Dec 2021 - Nov 2022 • Managed guest communications and inquiries through the PBX switchboard, addressing billing, reservation, and refund-related issues. • Facilitated effective ...
- Feb 20
Bowling Green, KY
... employees to work Helped target positive food, labor, and discount costs May 2012- March 2013—The Webstaurant Store Customer Service Agent Addressed customer concerns through web chat and phone calls Assisted the warehouse with inventory management ...
- Feb 20
New York City, NY
... ●Managed agent scheduling, coaching, escalations, and quality assurance, reducing average response time by 15%. ●Collaborated with IT and QA to revamp reporting dashboards, improving data accuracy by 25%. ●Maintained service levels while cutting ...
- Feb 20
Columbus, OH
... MUELLER REPORTS, TONAWANDA, NY Quality Assurance Agent, 2022 – 2023 Reviewed high value property inspection reports for accuracy and compliance with underwriting and valuation standards Prepared final valuation reports for submission to our client ...
- Feb 20
Covington, KY
... activities performed on fleet vehicles for documentation purposes Customer Service Agent Spectrum (Charter Communication LLC)-Florence, KY February 2022 to July 2022 • Agent doing inbound sales with cable, internet, home phone and cell phone. ...
- Feb 20