Agent Resumes

Birmingham, AL
... with customers and assisting in sales -Ringing up purchases, retrieving shoes from shelves and back storage areas, and answering telephones -Confirming time for payroll -Overseeing four employees July 11-Dec 11 Customer Service/Agent in Training. ... - Feb 26

Dawsonville, GA
... Certified Billing & Coding Specialist (CBCS) NHA #GT74VB2 State of Georgia Notary Commission HIPAA Essentials for Healthcare Professionals Certificate (Ultimate Medical Academy) Medicare Advocate (Agent Solutions) Krystal Ossmann, Cont. ... - Feb 26

Round Rock, TX
... reporting of vulnerabilities and escalation of critical vulnerabilities • Manage/Configure Ivanti Application Control Agent • Administer Veeam data backup server endpoints • Hyper-V Administration • Experience with ticket tracking with tools ... - Feb 26

Sanford, FL
... Established comprehensive monitoring and logging for LLM agent performance and interactions using Stackdriver and Splunk, proactively identifying and resolving issues to maintain 99.9% uptime and data integrity. Actively involved in re-architecting ... - Feb 26

Pennsylvania
... Developed and customized Financial Services Cloud (AgentForce) to streamline agent onboarding, lead management, and client engagement workflows. Integrated Sales Cloud with Marketing Cloud using the Marketing Cloud Connector to enable a unified ... - Feb 26

Horsham, PA
... insurance • Health insurance customer support - Health insurance customer support experience (More than 20 years) • Call center agent experience • Call center experience • Brightree • TRICARE health insurance • Health insurance company experience • ... - Feb 26

Atlanta, GA
... the application Installed SQL Server 2014 on windows server 2012 in Dev and Test environments Maintained / managed database agent jobs, check for failures and resolve failure issues Used SQL PROFILER and QUERY TUNING Wizard to troubleshoot problems ... - Feb 26

Hyderabad, Telangana, India
... control system for managing code repositories Experienced in Service Cloud by implementations with expertise in email-to-Case, Web-to-Case, Assignment, Escalation, Auto-response rules on Case object, implementing Service Console and Live agent. ... - Feb 26

... • Developed reports and dashboards to track case volumes, SLA performance, and agent productivity. • Built and maintained Apex classes, triggers, Lightning Web Components (LWC), and flows to automate service processes. • Created reusable LWC ... - Feb 26

Northbrook, IL
... ● Minimized release cycle from 55 to 36 minutes by building GitLab CI pipelines with parallel matrix execution and reusable templates for container agent deployments across Azure subscriptions. ● Engineered Ansible roles with dynamic inventory from ... - Feb 26