Agent Resumes

Charlotte, NC
... desk • Dishwashing • Leadership • All-purpose cleaning chemicals • Disinfecting surfaces • Brooms • Mopping • Call center agent experience • Salesforce • Filing • Spreadsheet charts • Payroll • Cash handling • Microsoft Office • Scanning • Cleaning ... - Apr 24

High Point, NC
... Supported inventory planning and procurement coordination across departments Deluxe Financial Services Greensboro, NC Universal Agent January 2019 – October 2020 Verified customer identity and ensured compliance with security and privacy regulations ... - Apr 24

Allen, TX
... Employment history Colonial Life Insurance Agent Broker Dallas Jan 2025 – Present • Drive new client acquisition through targeted outbound and referral campaigns, increasing qualified pipeline by 35%. • Deliver consultative assessments to align ... - Apr 24

Dothan, AL
... Customer Service Agent Results-CX November 2022 to February 2024 * Provided customer service support for Blue Cross Blue Shield NJ remotely. * Managed client inquiries regarding claims and benefits, ensuring satisfaction. * Collected and verified ... - Apr 24

Queen Creek, AZ
... Macy’s Credit and customer service Fraud protection agent/EGC 06/2015- 09/2017 Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts Receive inbound calls from clients with unauthorized issues with credit card ... - Apr 24

Phoenix, AZ
... Private Client Service Agent III: Took calls from affluent clients to assist with balance details, filing claims, wire transfers, funds transfers, online assistance and general customer service. This is a job I excelled at and received numerous ... - Apr 24

San Bernardino, CA
... Packer, Picker, Sort, and Warehouse Processing Department Lead for Inventory Control, and Quality Assurance Agent Professional Skills: Microsoft 365, Word Perfect, Google Docs, Photoshop, and additional Graphics Software. SAP Accounting for Payroll, ... - Apr 24

McKinney, TX
... Expert at navigating multiple systems to ensure documentation accuracy, now seeking to leverage auditing precision in a Call Center Agent role focused on Benefits Administration and high-volume Customer Support. Work Experience Audit Executive ... - Apr 24

Henderson, NV, 89002
... (DSS P3, DSS P65, ATD, AWD), and pulling, imaging, and attaching required documentation such as NIPR state licensing/appointments, FINRA records, agent training certifications, and verification requests to ensure accurate and compliant processing. ... - Apr 24

Pittsfield, MA, 01201
... Developed training programs to improve agent performance and retention rates. • Analyzed call center metrics to identify trends and implement process improvements. • Collaborated with cross-functional teams to align operational goals with company ... - Apr 24