Healthcare-Driven Administrative Professional
Resume:
BONNIE KONRAD
West Des Moines, Iowa 50265
************@*****.***
QUALIFICATIONS:
Microsoft Works and Word, Excel, PowerPoint, Access
Experience in Customer Service and Business Administration
Accounts Payable, Accounts Receivable, alpha, numeric, Data Entry
Ten Key by touch 10,000 key strokes per minute
Multi-phone lines
Detail and goal oriented
Excellent communication skills
Phreesia Payment System
Epic -NexGen-Atena Health
Practice Manager -Allscripts
EHR Program -Cerner
EDUCATION:
DES MOINES AREA COMMUNITY COLLEGE, ANKENY, IOWA
Certificate of Specialization in Office Specialists 05/2010
Certificate in Medical Insurance and coding 08/2010
Diploma in Medical Office Specialist 08/2011
Associate’s degree in Intro to Accounting 02/1996
EMPLOYMENT:
Temporary Jobs -Midlance 01/2026-02/17/2026
John Deere -Customer Service
Robert Half Account 02/18/2026-6/3/2026
Referrals
Collections Medical
MERCYONE -IOWA HEART CENTER 11/2021-11/2025
PATIENT ACCOUNT REP
Phone calls to insurance companies
Verify patient’s insurance
Medical billing and coding
Payments from patients
BIOGENESIS/IOWA WORK FORCE DEVELOPMENT 03/2021-11/2021
CUSTOMER SERVICE AGENT- TEMP JOB
Notes accounts when checks went out
Mailing letter-Unemployment claims
Data Entry into Gene Care
EQUIFAX 03/2016-10/2019
Customer Service Rep/Credit Investigator
Phone calls
Auditing and follow up
Verification of employment
Verification of home owner’s insurance
Trade Information and Credit reporting
DILLARDS DEPARTMENT STORE 02/2016-12/2024
Sales Associate
Sales Floor
Cash Register
Customer Service
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