| Distance: | Resume alert | Resumes 221 - 230 of 123431 |
Senior ServiceNow ITSM, IRM, GRC Specialist
Queens, NY
... • Implemented ITAM/HAM/SAM processes including SAM agent deployment, license analytics, and harvesting strategies to optimize costs and entitlements. • Developed and maintained integrations using IntegrationHub, REST/SOAP, eBonding, LDAP, SCCM, ... - Dec 18
... • Implemented ITAM/HAM/SAM processes including SAM agent deployment, license analytics, and harvesting strategies to optimize costs and entitlements. • Developed and maintained integrations using IntegrationHub, REST/SOAP, eBonding, LDAP, SCCM, ... - Dec 18
ServiceNow Senior Business Analyst Resume Title
Chandler, AZ
... Management Automation & Platform Capabilities Flow Designer Business Rules Workflows Forms Dashboards Reports Virtual Agent (Exposure) REST/SOAP Integrations Methodologies & Governance ITIL Framework Agile / Scrum SDLC Release Management Risk & ... - Dec 18
... Management Automation & Platform Capabilities Flow Designer Business Rules Workflows Forms Dashboards Reports Virtual Agent (Exposure) REST/SOAP Integrations Methodologies & Governance ITIL Framework Agile / Scrum SDLC Release Management Risk & ... - Dec 18
Senior ServiceNow Developer/Architect with ITSM-ITOM Expertise
New York City, NY
... • Delivered a branded CSM Portal with Virtual Agent, KB integration, and seamless case intake workflows. • Integrated CSM with Salesforce and other CRMs to unify customer interactions, entitlements, and contract data. • Built asset management ... - Dec 18
... • Delivered a branded CSM Portal with Virtual Agent, KB integration, and seamless case intake workflows. • Integrated CSM with Salesforce and other CRMs to unify customer interactions, entitlements, and contract data. • Built asset management ... - Dec 18
Senior ServiceNow Architect and ITSM Expert
Mill Creek, WA
... • Configured AI-enhanced agent responses to provide recommended replies and case action suggestions for faster case handling. • Integrated Now Assist with CSM knowledge base to surface relevant articles and troubleshooting steps for support agents. ... - Dec 18
... • Configured AI-enhanced agent responses to provide recommended replies and case action suggestions for faster case handling. • Integrated Now Assist with CSM knowledge base to surface relevant articles and troubleshooting steps for support agents. ... - Dec 18
ServiceNow Developer - ITSM, HRSD, GRC Expert
Queens, NY, 11433
... • Expertise in implementing ServiceNow’s Virtual Agent and chatbots to improve self-service capabilities and reduce support team workload. • Strong collaboration with cross-functional teams, including project managers, business analysts, and ... - Dec 18
... • Expertise in implementing ServiceNow’s Virtual Agent and chatbots to improve self-service capabilities and reduce support team workload. • Strong collaboration with cross-functional teams, including project managers, business analysts, and ... - Dec 18
Customer Service Specialist
Puyallup, WA, 98374
... Reservation Sales Agent, Lowestfare.com, Jan 1999 Jan 2001 Provide customer service: including car rentals, reservations, and payments. Customer Account Representative, Wosca Transporation, Jan 1997 Jan 1999 I tracked shipments via rail,truck and ... - Dec 18
... Reservation Sales Agent, Lowestfare.com, Jan 1999 Jan 2001 Provide customer service: including car rentals, reservations, and payments. Customer Account Representative, Wosca Transporation, Jan 1997 Jan 1999 I tracked shipments via rail,truck and ... - Dec 18
Office Administrator and Managerial Expert
Pensacola, FL
... United Way 211 of Escambia County Pensacola, FL Information Referral and Quality Assurance Agent Aug 2012 - Dec 2013 • Provided comprehensive assistance by referring clients to essential services, including emergency food, shelter, and healthcare, ... - Dec 18
... United Way 211 of Escambia County Pensacola, FL Information Referral and Quality Assurance Agent Aug 2012 - Dec 2013 • Provided comprehensive assistance by referring clients to essential services, including emergency food, shelter, and healthcare, ... - Dec 18
Senior ServiceNow Developer and Architect
Eisenhower East, VA, 22331
... Built CSM and HRSD portals with Virtual Agent and self-service capabilities to enhance user experience and reduce support tickets. Automated incident management workflows to improve resolution times and data accuracy. Collaborated with cross ... - Dec 18
... Built CSM and HRSD portals with Virtual Agent and self-service capabilities to enhance user experience and reduce support tickets. Automated incident management workflows to improve resolution times and data accuracy. Collaborated with cross ... - Dec 18
Sales & Warehouse Specialist with Lead Gen Experience
Spring, TX
kent ramsey Spring, TX ***** **********@******.*** +1-945-***-**** Authorized to work in the US for any employer Work Experience Cargo Agent Skills • Forklift • Promoting products • Load & unload • Outbound calling • Retail sales • Canvassing • ... - Dec 18
kent ramsey Spring, TX ***** **********@******.*** +1-945-***-**** Authorized to work in the US for any employer Work Experience Cargo Agent Skills • Forklift • Promoting products • Load & unload • Outbound calling • Retail sales • Canvassing • ... - Dec 18
Experienced Finance & Administration Professional
Nassau, New Providence, Bahamas
... EXPERIENCE Delta Airlines Operations Agent January 2022- September 2024 DELTA Operations agent Jan 2023 – March 2024 · Coordinate airport operations · Monitor and manage airport services · Update information systems · Ensure safety protocols are ... - Dec 18
... EXPERIENCE Delta Airlines Operations Agent January 2022- September 2024 DELTA Operations agent Jan 2023 – March 2024 · Coordinate airport operations · Monitor and manage airport services · Update information systems · Ensure safety protocols are ... - Dec 18