Customer Support and Retail Specialist Resume

PHURIOUS VARGAS

PROFILE

I am a responsible, hard working student. I am looking for an

opportunity that will accommodate my schedule.

SKILLS

• Excellent written and verbal communication skills.

• Regular use of POS systems and cash registers.

• Excellent problem-solving ability.

• Expert understanding of Microsoft products including Word, Excel, Power Point.

EXPERIENCE

AT&T Call Center - Customer Support Agent — 1/2025 - 12/2025 My regular duties included settling customer complaints, processing payments and providing excellent customer service. I was responsible for managing our customer care software as well as navigating Word and other Microsoft products.

Church's Chicken - Cashier — 9/2023 - 11/2024

I operate the POS, maintain the cleanliness of the store and take stock of current inventory. On top of giving quality customer service I ensure the smooth flow of customer and worker interactions.

RaceTrac Gas Station - Cashier — 9/2021 - 8/2023

In this position my duties included managing the POS system, restocking inventory and carrying out daily cleaning duties. I also maintained all company health and safety standards. McKinney Landscaping - Laborer/Client Help — 2/2020 - 4/2021 My main responsibilities in this position were to remove the debris from yards, lift heavy materials and use power tools for cutting plant material. I also processed customer payments. AFFILIATION -

- 5 Thousand Leaders — 2021 - present

- National Honor Society – 2020 - present

EDUCATION -

ROBERT MORRIS UNIVERSITY - B.S. 2029

305-***-****

*********@*****.***

Pittsburgh, PA

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