Agent Resumes

New York City, NY
... errors by 20% and improved audit readiness by keeping meticulous records of applicant data Medical Scheduler/Customer Service Agent / Medical Answering Services - Queens 04/2016 - 02/2019 Coordinated 60+ daily medical trips for Medicaid clients, ... - May 15

Reelsville, IN
... Guest Service Agent Best Western Brazil, IN September 2015 to June 2016 checked guests in and out of the hotel, did room upgrades, customer service, services and ordered amenities for individual rooms, helped with laundry and set up for breakfast. ... - May 15

Chester, SC
... Call Center Agent iQor June 2016 – September 2018 • Managed high-volume incoming and outgoing customer calls. • Resolved customer issues while maintaining professionalism and accuracy. EDUCATION • Medical Assistant Degree – York Technical College ... - May 15

Bronx, NY
... Obtaining Sponsorships, both in kind and monetary Eos Airlines New York, NY Guest Service Relations Supervisor / Operations Agent (10/2007-4/2008) Oversaw all aspects of Flight Operations domestically & internationally to ensure all FAA regulations ... - May 15

Mebane, NC
... TDC/BeWellnm Group Health Insurance 1919 13th St NW Washington DC 20009 Sr Customer Engagement Center Agent, October 2021 – January 2022/ October 2022 – January 2023 (contract position during open enroll for Obama Care in New Mexico) • Ensured ... - May 15

Jersey City, NJ
... American Red Cross - New Jersey Support Agent Representative October 2020 – November 2024 ●Generated leads and developed new business opportunities, exceeding sales targets consistently. ●Negotiated and closed sales deals, ensuring customer ... - May 15

Manila, NCR, Philippines
... Joseph’s College of Quezon City (ALS) Quezon City Work Experience Alorica Customer service representative Premium Telco Account Cubao Cyberpark 2 (2023) Character References Alneehada Bianca Kamsa 095******** Alorica BPO Agent Liezel Trinidad 091*** ... - May 15

Downtown, CO, 80302
... West Relations GPA 3.65 Bachelor of Science, University of Maryland College Park, MD PUBLIC IVY (Applied Science Change Agent) Natural Resource Management: Statistics, Economics, Climate/Land Policy See Internships G.P.A in major 3.5 Associations ... - May 15

Charlotte, NC
... Excellent knowledge of Creating a Dynatrace dashboard for application and profiling Dynatrace one agent on the server. Established SLIs and SLOs for applications, developing custom dashboards and configuring error-rate alerts to proactively identify ... - May 15

Hyattsville, MD
... •Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary. •Preparing reports and analyzing data to assist management as they determine call center goals. •Answering agent ... - May 15