Concord, ON, Canada
... Windows 2000/NT/XP/7/8, Mainframe (3270 Terminal Emulator), UNIX, OS/2, MVS, Sybase, Cisco, ICM CTI, ETL, DB2, Aspect, CAD, Tel Agent, LCS, RMS, Verint i360, WAS, IVR, URS, Citrix, Avaya VPN, Genesys, RESTful APIs, Oracle Financial, General Ledger, ...
- Apr 04
Toronto, ON, Canada
... Senior Director Sales & Operations (CIBC Aventura Visa Program) Steered a high-pressure sales environment, ensuring quarterly achievement of sales targets and airline vendor market shares within the lead agent group and corporate travel department. ...
- Apr 03
Etobicoke, ON, Canada
... • 1982-1985 Hollywood Real Estate Toronto, Ontario Real-Estate Agent Listing and selling property. • 1985-1992 Metro-Wide Realty Limited Toronto, Ontario Real-Estate Agent Listing and selling property. • 1993 Liberal Party of Canada Toronto, Ontario ...
- Apr 03
Bowmanville, ON, Canada
... -Processed periodic inspections concerning equipment assessments -Interdepartmental communication regarding company issues via telephone and email -Essential reception requirements Call Center Agent 2006 - 2007 MINACS INC. -Telephone customers who ...
- Apr 03
Regina, SK, Canada
... • General site and housekeeping C.E.O and customer Service Agent Ade property realty(block industry), Victoria Crest 4 waterview experience by cooplag roundabout, lafiaji community, orchid hotel road, Lagos, Nig. March 2017 – May 2023 • Responsible ...
- Apr 03
Port Coquitlam, BC, Canada
... Ids & firewall with resulting actions – to ‘halt’ vulnerable sessions Part of the security solution was CSA (Cisco security agent – behavioural based ) and all managed via Cisco-VMS Design and implementation of multitier campus implementation to ...
- Apr 01
Scarborough, ON, Canada
... ●Call Centre Applications – Managed the delivery of Technology components for Genysys Assisted Desktop (GAD) Agent, Wallboard, IVR etc. ●Worked on delivering of technology components for Assisted and Unassisted channels like Web, etc. ●Contributed ...
- Mar 28
Canada
... Created metrics-based agent quality program and skillfully managed organizational change associated with increase in products to support with robust training and product certification. Responsible for specifications, implementations, and analytics
- Mar 28
Surrey, BC, Canada
... patients to understand their needs • Was able to work efficiently and dependably within a busy environment SALES & AIR TICKETING AGENT Kenya Airways, Nairobi, Kenya, 2019 • Assisted passengers with tagging luggage and baggage check in • Conducted ...
- Mar 27
Kitchener, ON, Canada
... Agile Transformation Coach, All State Canada Aug 2021- April 2022 Act as a change agent by leading all levels of the organization through a Lean-Agile transformation at scale. Accountable for coaching leadership while ensuring predictability in ...
- Mar 26