Service Resumes

Chicago, IL
... Built comprehensive API automation and validation suites using Postman and Newman CLI to verify REST service contracts, response schemas, and business rules across claims processing and eligibility workflows. Executed end-to-end integration testing ... - Jan 20

Irving, TX
... Set up Kafka streams for fault-tolerant, real-time service communication to improve system reliability under high load. Wrote tests with JUnit, Mockito, and Cucumber to maintain high code coverage and supported production environments using Splunk ... - Jan 20

Noida, Uttar Pradesh, India
... The primary objectives are to minimize revenue loss risks, enable robust reporting and data-driven revenue management, provide a resilient technology platform for future needs, and enhance transparency for improved customer service. Project 2: ... - Jan 20

Hyderabad, Telangana, India
... Period Nov 2021 to Sep 2022 Responsibilities Coordinated with other team members to resolve the issues through creation of service request Supporting and resolving day-to-day end-user Issues. Involved in month-end reconciliation activities. Direct ... - Jan 20

Gauteng, South Africa
... of House Reference Buyisile Nyekendala - 068******* SKILLS Customer Service Customer / Client Interaction Customer / Client Interaction ACHIEVEMENTS Rugby Sport I have medals and trophies Want more CVs like this, only faster and more streamlined? ... - Jan 20

Cleveland, OH
... Managed cross-functional teams, internal/external, on-shore/off-shore, IT and business staffs, vendors and service providers . Managed conflict resolution, risk assessments, staffing challenges, and contract negotiations . Managed implementation of ... - Jan 19

Bengaluru, Karnataka, India
... Description : This project is a micro service built with Core PHP that automates the calculation of insurance premiums based on customer risk profiles, policy types, and configurable business rules. The system allows insurers or underwriters to ... - Jan 19

Downey, CA
ELENA DAVILA SALES REPRESENTATIVE ***- ***-**** *****.*********@*****.*** Downey, Ca 90240 CONTACT SKILLS • Bilingual • Teamwork and collaboration • Customer service • Friendly, positive attitude • Multitasking • Problem-solving • Attention to ... - Jan 19

Old Jamestown, MO, 63034
... Delivered realtime Splunk ITSI dashboards for Humana’s NOC, improving service visibility and cutting incident resolution time. Managed migration of 200+ Boeing users to a Linuxbased MFT platform, ensuring ontime rollout and reducing support tickets. ... - Jan 19

Upper Marlboro, MD, 20772
... •Achieved 90% improvement in internal service delivery by leading technology division and embedding service innovation. •Launched first four-year People Plan, strengthening talent attraction, engagement, development, deployment, and retention. ... - Jan 19