Quezon City, Philippines
... Answering emails and incoming call (from the Branches and HO User) and log all customer question and issues accurately and efficiently into Remedy ticketing system. Assist in ensuring that the team complies with defined SLAs set with the client ...
- Apr 27
Harwood Heights, IL
... Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately. Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties. Developed, implemented and ...
- Apr 27
Cairo, Cairo Governorate, Egypt
... • Proofread documents to remedy terminology and vocabulary errors. Education Managing Director, Armed Forces Educational Institutes • Implemented training and development programs for new employees to successfully exceed retention targets. • Met ...
- Apr 27
Roseburg, OR
... 02/1989 to 01/1991 Office Worker Remedy Staffing – Pasadena, CA Welcomed office visitors and alerted staff to arrivals of scheduled appointments. Interacted with customers by phone, email, or in-person to provide information. Executed record filing ...
- Apr 26
Markham, ON, Canada
... with excellent analytical, problem-solving, and decision-making skills based on wide-range technology Tracking the tickets with Remedy ticketing system for Technical support and TimeTrack ticketing system for Production RFC (Request for Change) ...
- Apr 26
Chicago, IL
... UNIX, Mac OS, Linux (Centos, Suzi, Ubuntu, RHEL) Database Oracle 11g/12c, SQL Server, MySQL Web/Application Servers Web logic, WebSphere, Apache Tomcat Bug Tracking Tools/ APM Tools JIRA, Rally, Fisheye, Crucible, Remedy and IBM Clear Quest. ...
- Apr 26
Hyderabad, Telangana, India
... Web Technologies HTML, CSS, and XML, Servlets, JSP Monitoring Splunk, Nagios, Monit, SolarWinds, Pandora FMS Tracking JIRA, Remedy, Clear Quest • WORK EXPERIENCE: Meijer – Grand Rapids, Michigan May2022 - to Till Date ROLE : DevOps Engineer /Cloud ...
- Apr 26
Bolton, ON, Canada
... Skills Remedy (BMC) ServiceNow Clarify Visual Studio OTRS WINVNC JIRA Windows Linux UNIX Log Debugging Defect fixing Maintenance of software programs Management Event Management SDLC and Change Management process experience and knowledge PowerShell ...
- Apr 26
Atlanta, GA
... Technology used: Office 2003 -2010, Office 365, Acronis, Server 2003-2008, Windows XP – 7, Active Directory, Remote Access, Remedy ticketing systems, .NET, SQL support 3/2007- 2/2008 AAA Auto Club South Doral FL Call Center Supervisor Managed a team ...
- Apr 26
Cochran, GA
... Daily Health Checks of space requirements of tables, table-spaces and indexes, invalid objects, user accounts and backups, Creating and resolving tickets using Remedy ticketing System. Provided support in taking down Applications and Web processes ...
- Apr 26