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Alpharetta, GA
... ●A website which gives all the information of CRM regarding “What is CRM”, “Installation of CRM”, “Demonstration of CRM”, “Case Studies on CRM”, “Blogs” “Answer-Wiki”, ”Contributed-Software”, “Online-Chat Service”. ●The website provides the visitor ...
- May 14
Stone Mountain, GA
... • Managed Coordinators continuous improvement as they worked directly with Customers and Pros that call, email, or chat into the Pro Referral Contact Center. • Perform Quality Assurance Evaluations for team of Coordinators, based on Pro Referral’s ...
- May 09
Suwanee, GA
... Environment: Service Cloud, Triggers, Apex, Lightning, LWC, JavaScript, HTML, CSS, VF, Rally, JIRA, Confluence, Service Now, Gmail, Google Chat, Google Cloud products, VS Code, Git Labs. Client: Cummins Inc. Location: Remote/ Columbus, IN. Role: ...
- May 01
Alpharetta, GA
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ...
- Apr 23
Lithonia, GA
... I adeptly managed inbound customer inquiries via phone, email, and live chat, resolving issues with promptness and a detail-oriented approach. My responsibilities included troubleshooting product and service problems, processing orders and ...
- Apr 23
Cumming, GA
... layouts, record types, dynamic form, DocuSign, report & dashboards, and live chat to efficiently resolve customer inquiries, creating Bot and training Bot, and configuring service level agreements (SLS) to prioritize case based on their urgency. ...
- Apr 11
Lilburn, GA
... inquiries and resolving issues promptly and professionally Communicated effectively with customers through phone, email, and chat to ensure a positive customer experience Assisted doctors and patients with inquiries, appointments, and other relevant ...
- Apr 06
Lawrenceville, GA
... Insight Enterprises, Inc (Brown & Brown Insurance), (Contractor), Alpharetta, GA Technical Support Specialist Sr (2020) Provided first level help desk technical support in a collaborative work environment utilizing phone, chat, text, video and email ...
- Mar 29
Buford, GA
... with clients through e-mail, chat, phone, in person and social media, productive relationship builder, excel at listening to customer's needs, demonstrating product benefits and creating solutions that provide value to the customer and company. ...
- Mar 20
Loganville, GA
... 9 months) ● Investigate, analyze and resolve complex support requests with internal and external customers via phone, email, chat, and remote control/assist software ● Provide fast response and maintain a high level of professionalism at all times ● ...
- Mar 12