| Resume alert | Resumes 1 - 10 of 470 |
Quality Assurance Military Veterans
Stone Mountain, GA
... • Managed Coordinators continuous improvement as they worked directly with Customers and Pros that call, email, or chat into the Pro Referral Contact Center. • Perform Quality Assurance Evaluations for team of Coordinators, based on Pro Referral’s ... - May 09
... • Managed Coordinators continuous improvement as they worked directly with Customers and Pros that call, email, or chat into the Pro Referral Contact Center. • Perform Quality Assurance Evaluations for team of Coordinators, based on Pro Referral’s ... - May 09
Customer Service Human Resources
Conley, GA
... appointments for clients • Worked in the inbound call center • Created call center scripts • Assisted customers via live chat • Collected and documented orders • Responded to inquiries and issues • Operated the cash register Receptionist America's ... - May 09
... appointments for clients • Worked in the inbound call center • Created call center scripts • Assisted customers via live chat • Collected and documented orders • Responded to inquiries and issues • Operated the cash register Receptionist America's ... - May 09
Customer Service Call Center
Riverdale, GA
... Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. CAREER OBJECTIVE Warehouse Associate ADECCO LUXOTTICA/DHL, ... - Apr 30
... Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. CAREER OBJECTIVE Warehouse Associate ADECCO LUXOTTICA/DHL, ... - Apr 30
Quality Assurance Compliance Program
Atlanta, GA
... Used multiple data systems (Harmony/AIMS/ESP/CHAT/GHP Medicaid Portal) to assist aging and disabled consumers with supportive services. Maintained high volume client filing system for CCSP Wait List, CCSP Termination, and CCSP Withdrawals. Attended ... - Apr 30
... Used multiple data systems (Harmony/AIMS/ESP/CHAT/GHP Medicaid Portal) to assist aging and disabled consumers with supportive services. Maintained high volume client filing system for CCSP Wait List, CCSP Termination, and CCSP Withdrawals. Attended ... - Apr 30
Customer Service Operations Supervisor
Douglasville, GA
... Villa Rica, GA February 2021 – Present ● Orchestrated daily management of over 30 chat and SMS interactions, enhancing response efficiency and reducing customer wait times ● Led vendor management overhaul for Amazon and Walmart accounts, reducing ... - Apr 29
... Villa Rica, GA February 2021 – Present ● Orchestrated daily management of over 30 chat and SMS interactions, enhancing response efficiency and reducing customer wait times ● Led vendor management overhaul for Amazon and Walmart accounts, reducing ... - Apr 29
Customer Care Service
Fairburn, GA
... Answered phones, emails, and live chat from customers. . Identified and escalated priority issues and reported to high-level management. . Followed up on complicated customer interactions when required. . Recorded details of customer interactions ... - Apr 28
... Answered phones, emails, and live chat from customers. . Identified and escalated priority issues and reported to high-level management. . Followed up on complicated customer interactions when required. . Recorded details of customer interactions ... - Apr 28
Customer Service Manager
Atlanta, GA
... September 2020 - December 2023 Professional Profile Customer Service Manager with over 4 years of experience in customer service including phone calls, emails, virtual chat messaging, website issues and updates, sales, tech support/customer care. ... - Apr 24
... September 2020 - December 2023 Professional Profile Customer Service Manager with over 4 years of experience in customer service including phone calls, emails, virtual chat messaging, website issues and updates, sales, tech support/customer care. ... - Apr 24
Customer Service Data Entry
Alpharetta, GA
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ... - Apr 23
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ... - Apr 23
Customer Support Specialist
Lithonia, GA
... I adeptly managed inbound customer inquiries via phone, email, and live chat, resolving issues with promptness and a detail-oriented approach. My responsibilities included troubleshooting product and service problems, processing orders and ... - Apr 23
... I adeptly managed inbound customer inquiries via phone, email, and live chat, resolving issues with promptness and a detail-oriented approach. My responsibilities included troubleshooting product and service problems, processing orders and ... - Apr 23
Customer Service Data Entry
Atlanta, GA
... customer communication is clearly documented, making sure I resolved any issues on first contact, interacted with employees through chat phone e-mail and teams Independence Blue Cross Philadelphia PA December 2013 - May 2015 Federal Employee Program ... - Apr 18
... customer communication is clearly documented, making sure I resolved any issues on first contact, interacted with employees through chat phone e-mail and teams Independence Blue Cross Philadelphia PA December 2013 - May 2015 Federal Employee Program ... - Apr 18