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Sandton, Gauteng, 2191, South Africa
... WORK EXPERIENCE 3 Aegis BPO Holding – (British Gas & Telkom Fixed line) –Agent Technical Support Lead Workforce Management Team Leader Management Information System November 2013 – Current Sunninghil. EDUCATION Kensington Secondary School Grade 12 - ...
- 2021 Mar 05
Johannesburg, Gauteng, South Africa
... Lungile Ngcobo CV dated on: ** January 2021 ** *****, ******* adjd9r@r.postjobfree.com Work experience Agent Ison experience Bpo — Durban January 2020 — October 2020 Customer service Trouble shooting Handling inquiries Handling complaints of the ...
- 2021 Jan 13
Johannesburg, Gauteng, South Africa
... Log calls using BPO system and request for parts and check the price and availability of parts. Request for meter readings when logging a call to check how many copies of paper the client has made. Use Excel to check the Contract Profitability when ...
- 2021 Jan 05
Johannesburg, Gauteng, South Africa
... Seize opportunity to upsell promotional products.Give recommendations.Compose a spreadsheet for daily tracking as well as mentor and train new staff Call centre agent intern Aegis BPO holdings - Sandton, Johannesburg June 2013 - September 2013 (4 ...
- 2021 Jan 04
Johannesburg, Gauteng, South Africa
... YEAR : 2013 OTHER EDUCATIONAL QUALIFICATION SCHOOL : LEANERSHIP YEAR : 2015 CERTIFICATE : NATIONAL CERTIFICATE NQF3 BPO : CUSTOMER SERVICE SUPPORT SCHOOL : ADT TEACH YEAR : JANUARY 2011 TO DECEMBER 2013 CERTIFICATE : INFORMATION TECHNOLONGY ...
- 2020 Nov 20
Johannesburg, Gauteng, South Africa
... the whole office Selling Xerox copier machine and its consumables Open accounts for potential clients Processing of orders on BPO system Collecting cash sales and do banking once in a week Conduct meter readings for billing of machines Organise and ...
- 2020 Sep 08
Johannesburg, Gauteng, South Africa
... Excellent time management EMPLOYMENT HISTORY Name of employer: Aegis Global BPO ( Department Home Affairs outsource call Centre ) Position held: Call Centre Agent Year : 2011-03-12 to 2017-11-30 Responsibilities: To check application status e.g. ...
- 2020 Mar 19
Johannesburg, Gauteng, South Africa
... systems in order to organise, retreive and dispose of records 20.Handle a range of customer complains in a contact center and BPO 21.Demonstrate an understanding of contact center and BPO working practices 22.Manage inbound/ or outbound calls in a ...
- 2020 Jan 16
Johannesburg, Gauteng, South Africa
... During the time, i tested the integration between systems including Compass, BPO and Pinball. The projects used the Waterfall SDLC methodology with structured Releases. Certain Agile elements such as the demonstration of new functionality to ...
- 2019 Oct 29
Johannesburg, GP, South Africa
... Number : (031-***-**** / 084-***-**** Contact Person : Thami Khumalo Position : Supervisor (BPO) Contact Number : (031-***-****/ 076-***-**** Contact Person : Nathi Position : Assistance Manager (Hang Ten) Contact : (031-***-****/ 078-***-****
- 2017 Jan 17