CURRUCULUM VITAE OF MPHO RONARD MALALA
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PERSONAL DETAILS
•Surname:
Malala
First Names:
Mpho Ronard
Date of Birth:
Identity Number:
Postal Address:
*** ***e willow Street
Protea Glen
1819
Drivers licence:
Code 10 ( Own reliable car)
Cell Phone No:
adcdha@r.postjobfree.com
Alternative No:
Gender:
Male
Marital Status:
Single
Nationality:
South African
Home Language:
Tshivenda
Health:
Excellent
Other Languages:
English (Speak, Read, Write and Understand)
Tshivenda (Speak, Read, Write and Understand)
Isi-Zulu, Tsonga and (Speak, Read and Understand)
Hobbies and Interest:
Travelling, Reading, Teaching and
Soccer Player
HIGHER EDUCATION
Institution:
PC Training and Business College
Course:
N + ( Networking ) and A + ( Computer Service Technician )
Year :
2007
HIGHER EDUCATION
Institution:
XTENSIVE ICT ACADEMY
Course:
System support NQL level 4
Year :
2010
HIGH SCHOOL EDUCATION
Institution:
Tondalushaka Secondary School
Highest Grade Passed:
12
Year:
2006
Subjects Passed:
Tshivenda First Language
English Second Language
Biblical studies
Economics
Accounting
SKILLS AND COMPETENCIES
Leadership skills and function well in a team
Computer Literacy: End-User computing
Self-Motivated
Driven and Energetic
Pay strong attention to details and work well under pressure
Good communication skills(written and verbal)
Excellent time management
EMPLOYMENT HISTORY
Name of employer:
Aegis Global BPO ( Department Home Affairs outsource call Centre )
Position held:
Call Centre Agent
Year :
2011-03-12 to 2017-11-30
Responsibilities:
To check application status e.g. ID, Passport, Certificate and Permit We can also open a case and sent it to the Home Affairs Head Office to expedite the application if is delayed. Calling customers back to confirm if application is ready for collection. We also call customers so that they can submit the missing documents on the application they have made so that the application can be finalized
Reason for leaving
Retrenchment
Current job
Not working
REFERENCES
•Institution
Contact Person
Relationship
Contact Numbers
Aegis
Mr. Nkosinathi Gift Seshoane
Supervisor
Work :: 011-***-****
I MPHO RONAD MALALA, declare that the information given above is true and correct in every respect and therefore bind myself to it.