| Resume alert | Resumes 21 - 30 of 169 |
Call Center Quality Assurance
Lawrenceville, GA
... Mentor Computer Skills: Windows 2000/XP, Microsoft Office (Word, Access, Excel, Outlook and PowerPoint) Technical Systems: CMS (Avaya CenterVu), KRONOS (payroll system), N.I.C.E call center recording, COGNOS reporting, Blue Pumpkin scheduling, E ... - 2023 Jul 13
... Mentor Computer Skills: Windows 2000/XP, Microsoft Office (Word, Access, Excel, Outlook and PowerPoint) Technical Systems: CMS (Avaya CenterVu), KRONOS (payroll system), N.I.C.E call center recording, COGNOS reporting, Blue Pumpkin scheduling, E ... - 2023 Jul 13
Tech Support Specialist
Stone Mountain, GA
... Technology- Hospira Project, Atlanta Ga Provide support for major pharmaceutical factory support for Hospira Familiar with Avaya and Cisco phone systemCreate, maintain and update tickets using RemedyTicketing Management Software and escalate these ... - 2023 Mar 21
... Technology- Hospira Project, Atlanta Ga Provide support for major pharmaceutical factory support for Hospira Familiar with Avaya and Cisco phone systemCreate, maintain and update tickets using RemedyTicketing Management Software and escalate these ... - 2023 Mar 21
Systems Administrator Desktop Support
Cumming, GA
... and administration Print management systems, such as PaperCut, to manage printer/MFP fleets VoIP phone systems with focus on Avaya IP Office Asset management and its related applications, such as MDM apps (MaaS360, InTune) to manage and maintain ... - 2023 Mar 09
... and administration Print management systems, such as PaperCut, to manage printer/MFP fleets VoIP phone systems with focus on Avaya IP Office Asset management and its related applications, such as MDM apps (MaaS360, InTune) to manage and maintain ... - 2023 Mar 09
Remote Customer Control Agent Contractor
Cumming, GA
... Essential Attributes: PC Customer Agent Specialist advanced knowledge of MS-Office 11/Pro, Oracle Database, Cisco Finesse, and Avaya Phone Systems, Citrix, Ticketing Systems, NxGen Database, People Software platform, QuickBooks, and Adobe Suite, AS ... - 2023 Jan 26
... Essential Attributes: PC Customer Agent Specialist advanced knowledge of MS-Office 11/Pro, Oracle Database, Cisco Finesse, and Avaya Phone Systems, Citrix, Ticketing Systems, NxGen Database, People Software platform, QuickBooks, and Adobe Suite, AS ... - 2023 Jan 26
Technical Program Manager
Cumming, GA, 30040
... Key Achievements: Migrated PNC Bank’s out dated Avaya system to a new data center, highly redundant data center. Worked with multiple business areas to develop new contact center strategies. Replaced State of Michigan Civil Service contact center ... - 2022 Nov 05
... Key Achievements: Migrated PNC Bank’s out dated Avaya system to a new data center, highly redundant data center. Worked with multiple business areas to develop new contact center strategies. Replaced State of Michigan Civil Service contact center ... - 2022 Nov 05
Customer Service Eligibility Specialist
Stone Mountain, GA
... Skills Tax return preparation Regulatory compliance Correspondence Account reconciliations Microsoft Office Proficient Accounts and Operations Management Avaya CMS Call Monitoring Tax Preparation Healthcare systems – Cerner Scheduling, Cerner ... - 2022 Jul 22
... Skills Tax return preparation Regulatory compliance Correspondence Account reconciliations Microsoft Office Proficient Accounts and Operations Management Avaya CMS Call Monitoring Tax Preparation Healthcare systems – Cerner Scheduling, Cerner ... - 2022 Jul 22
Sharepoint Developer It Manager
Dacula, GA
... Implemented and maintained Avaya IP Office PBX telephone system (35 handsets), including conference calling, softphone and voicemail pro. Created effective IT policies concerning appropriate use of company equipment, loaner equipment, appropriate ... - 2022 Apr 29
... Implemented and maintained Avaya IP Office PBX telephone system (35 handsets), including conference calling, softphone and voicemail pro. Created effective IT policies concerning appropriate use of company equipment, loaner equipment, appropriate ... - 2022 Apr 29
Support Representative Customer Service
Duluth, GA
... •Gained knowledge of using csg, wfx, icoms and avaya applications as applicable to my role. •Maintained minimum average handle times when handling phone calls. Concordia University September 2017 – December 2018 Help Desk Technician •Troubleshooting ... - 2022 Apr 11
... •Gained knowledge of using csg, wfx, icoms and avaya applications as applicable to my role. •Maintained minimum average handle times when handling phone calls. Concordia University September 2017 – December 2018 Help Desk Technician •Troubleshooting ... - 2022 Apr 11
De Puerto Portuguese
Stone Mountain, GA
... Issues Work Experience: 2010-12 Wipro Technology- Hospira Project, Affinia Receive calls from International customers in our Avaya and Cisco phone system, create tickets with Remedy Management Software and escalate issues requiring real-time actions ... - 2021 Aug 08
... Issues Work Experience: 2010-12 Wipro Technology- Hospira Project, Affinia Receive calls from International customers in our Avaya and Cisco phone system, create tickets with Remedy Management Software and escalate issues requiring real-time actions ... - 2021 Aug 08
Project Manager Network Engineer
Snellville, GA
Jimi McIntosh **** ***** ******* ** Snellville, GA 30039 404-***-**** ONLY CERTIFICATIONS / TRAINING Avaya S8800, S8700, S8500 and S8300 series, CMS, CTI, VOIP, SIP, ACD, Redundant Processors, and Modular Messaging. Nice Call Recordings, I-3 ... - 2021 May 10
Jimi McIntosh **** ***** ******* ** Snellville, GA 30039 404-***-**** ONLY CERTIFICATIONS / TRAINING Avaya S8800, S8700, S8500 and S8300 series, CMS, CTI, VOIP, SIP, ACD, Redundant Processors, and Modular Messaging. Nice Call Recordings, I-3 ... - 2021 May 10