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Avaya resumes in Arlington Heights, IL

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Project Manager Program

Downers Grove, IL
... Each month receive new member files and campaign lasts 90 days Conduent – CIS Care Integration Services- Upgrading Avaya software to support new functionality. Implementing this call center upgrade was critical and improved customer service quality, ... - May 02

Support Manager

Des Plaines, IL
... Oversaw the implementation of a new Avaya phone system. Designed and implemented handhelds for technicians. Deliver daily support for 150 users. Certifications IBM Certified System Administrator - WebSphere Application Server Network Deployment V7.0 ... - May 02

Project Manager Contact Center

Crystal Lake, IL
... Technologies comprise: Nortel Networks, Siemens, Avaya/Lucent, Alcatel/Lucent NEC, Cisco Data & VoIP, Genesys Contact Center, Amazon Connect (AWS), and ACD Call Centers, Microsoft Lync/Skype/Teams, Multiple Voice Mail Platforms, Multiple Trading ... - Apr 23

Human Resources Hr Generalist

Chicago, IL
... / Journalism SYSTEMS Paychex, Workday, JazzHR, The Wire, People Soft, Banner 9, Argos, PTalent, Altair, Siebel, Avaya, Taleo, ADP EV5, Hire Right, Silk Road, E-Verify APPLICATION Microsoft Office Suite: Microsoft Word, Excel, PowerPoint and Outlook - Apr 06

Active Directory Windows Server

Arlington Heights, IL
... Great Plains, Oracle, Cisco VPN, Safend, Mobile-Iron, Airwatch, Sharepoint,, Dell KACE, Avaya IPO console / VOIP Support, Various Ticketing systems, Vendor communications and purchasing systems. Microsoft Office, Access, IOS/Android Professional ... - Mar 29

New Business Development/Customer Service & Solutions

Chicago, IL
... Teams, Zoom, WebEx, Salesforce, CRM/Database Administration, Fonteva, Jira, Avaya, Workday, Concur, ADP, Knowledgebase and proprietary systems, HIPAA Compliance, FMLA Administration FOREIGN LANGUAGE: Spanish, (fluent-read, write, fluently speak); ... - Mar 23

Project Management Manager

Chicago, IL
... CELTEL Lagos Nigeria Project Coordinator/Call Center Associate June 2004 – Sept 2008 Took inbound calls and promptly resolved issues via Avaya, Citrix and Genesys phone platforms. Worked collaboratively with Centralized Planning, Supply Chain, ... - Feb 28

Desktop Support Technical

Chicago, IL
... Technical Summary Hardware Laptops – Dell Lenovo Toshiba HP Desktops – Dell Lenovo HP Compaq Omnitech Printers – HP Ricoh Canon Konica Lexmark Xerox MFP’s Cisco (IP) Avaya (IP) RingCentral (IP) 8 by 8 (IP) Android Phones iPhones iPads Software Cisco ... - Feb 26

Call Center Business Partner

Chicago, IL
... Performed upgrades, MAC (moves, adds and changes) to Siemens telephone system – Avaya, Nortel, Hicom 150/Hicom 300, NiceLog, etc. Produced daily and/or monthly reports for network management and department billing of telecom services. MESIROW ... - Feb 20

Level 2 It Support

Mount Prospect, IL
... CISCO/Avaya phones Software: security/antivirus products (BitDefender, Symantec, ESET, Kaspersky, McAfee, ZoneAlarm; ZScaler); backup and clone (Acronis, Active@Disk Image, DriveImage, Norton Ghost, R-Drive Image); diverse SSD/HDD tools Work ... - Feb 15
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