Alexandria, Egypt
... Promotion, CRM, Payroll, Planning, Strategy, Product Management, Collections, Incoming & Outgoing Transfers, LGs/LCs, KYC/AML, B2B, B2C E-Banking/commerce, Trade Finance, Negotiation & Contracting, Microsoft office applications, Oracle, POS, ...
- 2020 Aug 23
Alexandria, Alexandria Governorate, Egypt
... Manage & resolve customer complaints(KYC, Refunds, Change, OFAC codes) Identify, escalate priority issues & assist customers with translation. Document all call information according to standard operating procedures. Provide Troubleshooting ...
- 2020 Jun 29
Alexandria, Alexandria Governorate, Egypt
... end to end control on ancillary bank payouts (charges, fee, etc.) ● Oversee account opening for all business units ● Managing banking compliance and KYC documents ● Managing Foreign Exchange booking and implementing hedging strategies for the group. ...
- 2020 Feb 26