| Resume alert | Resumes 1 - 10 of 370 |
Support Manager
Des Plaines, IL
... Coordinate with third-party helpdesk vendors, ensuring optimal service delivery. Establish and uphold service level agreements (SLAs) to maintain high response and resolution standards. Negotiate contracts with vendors for technical support services ... - May 02
... Coordinate with third-party helpdesk vendors, ensuring optimal service delivery. Establish and uphold service level agreements (SLAs) to maintain high response and resolution standards. Negotiate contracts with vendors for technical support services ... - May 02
Software Development Programmer Analyst
Chicago, IL, 60684
... ●Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. Performed security administration functions ... - Apr 30
... ●Provided technical support to end-users, leveraging broad-based expertise to handle problem identification, diagnosis, resolution, and escalation via helpdesk system, telephone, and remote support tools. Performed security administration functions ... - Apr 30
It Support Software Development
Chicago, IL
... Working closely with Web Developers, HelpDesk technicians, and Network Engineers ensuring detailed error descriptions and knowledge sharing. •Front-line support for Research apps (WestLaw Solutions, Bloomberg Law, Cheetah) including coordinating ... - Apr 26
... Working closely with Web Developers, HelpDesk technicians, and Network Engineers ensuring detailed error descriptions and knowledge sharing. •Front-line support for Research apps (WestLaw Solutions, Bloomberg Law, Cheetah) including coordinating ... - Apr 26
Active Directory Windows Server
Arlington Heights, IL
... Management/ Data Retrieval • Google Cloud Platform- Server Migrations /Delta Sync/ Monitoring • Level 2/3 Trouble Tickets -/ Helpdesk Lead • FTP Site Creation/Administration/Account maintenance • Imaging Servers/SCCM - Packaging software push/ PXE ... - Mar 29
... Management/ Data Retrieval • Google Cloud Platform- Server Migrations /Delta Sync/ Monitoring • Level 2/3 Trouble Tickets -/ Helpdesk Lead • FTP Site Creation/Administration/Account maintenance • Imaging Servers/SCCM - Packaging software push/ PXE ... - Mar 29
Technical Support Analyst
Chicago, IL
... SENIOR TECHNICAL SUPPORT ANALYST-Helpdesk manager- Muscular Dystrophy Association, Chicago IL 07/15 - 09/15 Interface with management/IT staff, gather information, provide guidance and coordinate site activities. Led remote troubleshooting, ... - Mar 26
... SENIOR TECHNICAL SUPPORT ANALYST-Helpdesk manager- Muscular Dystrophy Association, Chicago IL 07/15 - 09/15 Interface with management/IT staff, gather information, provide guidance and coordinate site activities. Led remote troubleshooting, ... - Mar 26
Senior Accountant A P
Barrington, IL
... Cash Analyst General Electric - Waukesha, WI January 2014 to December 2015 contract role) • Supervised a payment team in India to ensure timely and accurate payment to suppliers • Resolution of payment issues raised internally through helpdesk and ... - Mar 21
... Cash Analyst General Electric - Waukesha, WI January 2014 to December 2015 contract role) • Supervised a payment team in India to ensure timely and accurate payment to suppliers • Resolution of payment issues raised internally through helpdesk and ... - Mar 21
Technical Support Specialist
Oak Park, IL, 60302
... programs through patch remediation •Respond to user service requests •Track issues in the ticketing systems (Waident helpdesk) •Train staff on software and hardware usage •Hands on support of firm VIP’s technology •Support Valor business ... - Mar 07
... programs through patch remediation •Respond to user service requests •Track issues in the ticketing systems (Waident helpdesk) •Train staff on software and hardware usage •Hands on support of firm VIP’s technology •Support Valor business ... - Mar 07
Technical Support It Specialist
Elmwood Park, IL
Walter Melnyk **** ******* *** ******* ****, IL *0707 Cell: 708-***-**** Email: ad3wn4@r.postjobfree.com Summary: 10+ years of experience delighting internal customers as a Helpdesk and Technical Support representative. Extensive hands-on experience ... - Feb 25
Walter Melnyk **** ******* *** ******* ****, IL *0707 Cell: 708-***-**** Email: ad3wn4@r.postjobfree.com Summary: 10+ years of experience delighting internal customers as a Helpdesk and Technical Support representative. Extensive hands-on experience ... - Feb 25
It Support Tech
Chicago, IL
... • Monitored the Helpdesk Support Ticket Queue by analyzing and resolving user issues pertaining to Microsoft Windows, Office, network, IP conflicts, Active Directory, Login Password, Basic email account issues, and other corporate software issues. . ... - Feb 16
... • Monitored the Helpdesk Support Ticket Queue by analyzing and resolving user issues pertaining to Microsoft Windows, Office, network, IP conflicts, Active Directory, Login Password, Basic email account issues, and other corporate software issues. . ... - Feb 16
Network Engineer Support Specialist
Chicago, IL
... imaging software HMH Publishing Company International Tech Support Analyst/ Rolling Meadows, IL 2013 -2016 Served end user helpdesk calls (500 plus calls weekly) Supported internal and external customers, domestic and globally Prepared, assigned and ... - Feb 13
... imaging software HMH Publishing Company International Tech Support Analyst/ Rolling Meadows, IL 2013 -2016 Served end user helpdesk calls (500 plus calls weekly) Supported internal and external customers, domestic and globally Prepared, assigned and ... - Feb 13