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Mumbai, Maharashtra, India
... INFORMATION TECHNOLOGY(89%) University of Mumbai(2018-2021) HSC Maharastra State Bord(2018)(76%) SSC Maharastra State Bord(2016)(72%) PERSONAL PROJECTS Chat detection web application Web app(Analyzed function requirement,developed code and currently ...
- May 03
Navi Mumbai, Maharashtra, India
... June 2022 - Aug 2022 Customer Support Executive Sai Cable Networks Handling customer inquiries and resolving customer issues through phone, email, chat, or other communication channels. Managing customer accounts and maintaining customer databases ...
- May 03
Mumbai, Maharashtra, India
... ● Worked on a Room database for local data storage.Integrated Twilio Sdk and Pubnub for developing chat and video call features. ● Developed a custom library for launching the application in kiosk mode. ● Published and updated the application on the ...
- Apr 14
Mumbai, Maharashtra, India
... Coordination / HR Helpdesk (Email / Calls / Chat)-Coordinating in HR onboarding, Recruiting, Employee Relations, Employee Data Management, Employee Life Cycle Changes, leavers and exit process for USA, UK and India. Oversaw day to day HR Operations. ...
- Apr 08
Mumbai, Maharashtra, India
... Customer Relationship Associate 1.Assisting customer through chat. 2.Primary work was to categories and provide proper benefits to customers account. 3.Work on specified request category, which includes Tasks (Adjustment of late fees,finance charge ...
- Apr 08
Mumbai, Maharashtra, India
... Handling Customer greiveances through outbound calls, email and chat. Hutchison 3 global services private limited Customer Relations Advisor Managing UK Retention process. Handling Inbound cancellation calls. Retaining existing Customers and ...
- Apr 08
Mumbai, Maharashtra, India
... as a Chat Customer Support Troubleshoot problems and see them through to resolution. Escalate unresolved issues to the appropriate internal teams. Collect prompt and accurate feedback from customers. Job 2) Take Responsibilities:Worked from ...
- Apr 04
Mumbai, Maharashtra, India
... Ltd From: 13th July 2017 to 1st Feb 2018 Designation : Customer service webchat Responsibilities include: •Handling customer queries related to Telecom Company called O2 based in United Kingdom •Pitching for Sales over the chat process and email. ...
- Apr 03
Mumbai, Maharashtra, India
... * Tool-aware BSP, ARC, Voyager, and Voyager next for chat.Eurika article tops. * Inbound calls related to, Issue, reissue, cancellation, and refund ticketing. British AIRWAYS PROCESS ARVATO Bertelsmann Bertelsmann Marketing Services India Pvt.Ltd, ...
- Mar 16
Mumbai, Maharashtra, India
... Have also trained staff and worked on Email and Chat process as well for Pan India Customers. Assisting the superiors in maintaining quality checks on eachand every mail being sent to the customer. Maintaining quality reports for the team and ...
- Mar 13