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Customer Service Front Desk

Location:
Mumbai, Maharashtra, India
Posted:
April 04, 2024

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Resume:

Curriculum Vitae

Mr. Razak Salim Ahmed.

Address: PMGP colony,

Bldg no: 56, Room no: 703,

Mankhurd (W), Mumbai: 400 043

Contact no: 808-***-****

Email : ad4sdm@r.postjobfree.com

PROFESSIONAL PROFILE

Objective:

To apply my knowledge, hard work, skill & passion to my professional background in order to achieve my targets and utilize the opportunities available for meeting the organization’s requirements & goals ORGANISATIONAL EXPERIENCE

Job 1) Take Responsibilities:Currently Representative ownership working of customer - from with 24th issues. Arrivia Jan. 2022 Vacations to till date. India Pvt. Ltd. as a Chat Customer Support

Troubleshoot problems and see them through to resolution.

Escalate unresolved issues to the appropriate internal teams.

Collect prompt and accurate feedback from customers. Job 2) Take Responsibilities:Worked from ownership 13th with Oct of Sitel 2020 customer - India to 23th issues. Pvt. Jan.Ltd. 2022 as a Customer Service Professional (Chat process)

Troubleshoot problems and see them through to resolution.

Escalate unresolved issues to the appropriate internal teams.

Collect prompt and accurate feedback from customers. Job 3) Responsibilities:Worked Helped guide as a Coach the - students in Kooh through Sports their Pvt. school Ltd. from path by 26 developing Sep. 2017 their to Oct identity, -2020 interests, and motivational skills to succeed.

To advise & guide the athletes on their nutrition, health, safety, and the use of various sports equipments.

Adhere to processes and procedures whilst the children in your care continually have a fun, stimulating and safe time.

Plan and deliver a variety of activities with structure and enthusiasm and encourage maximum participation of the children in the group.

Job 4) Responsibilities:Worked April Looking 2015)as after a . Office all - office assistance work. in PROCAM International Ltd. (14th June 2013 till 31st

Attending calls.

Job 5) Responsibilities:Worked as Sales - Promoter in NOKIA (April 2008 to Feb 2010).

Handling the walk in customer.

Meeting to their requirements.

Achieving the monthly target.

And maintaining the day to day report of sales and other activation’s. ACADEMIA

F.Y.B.A Examination Passed from Mumbai University (Year 2020).

H.S.C Examination Passed from Maharashtra Board (Year 2015).

S.S.C Examination Passed from Maharashtra Board (Year 2007). COMPUTER LITERACY

Basic Computer Application in Ms-Office i.e. Word, Excel, Internet, Power Point. PERSONAL DOSSIER

Contact no. : 808-***-****

Gender : Male

Date Of birth : 15th June1990

Marital Status : Married

Languages known : English, Hindi, Marathi

Nationality : Indian

Religion : Muslim

Hobbies : Dancing, Listening to music, playing cricket Gross Salary : 30,000/-

Place : Mumbai

Date : (Mr. Razak S. Ahmed).



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