| Resume alert | Resumes 1 - 10 of 393 |
Quality Assurance Compliance Program
Atlanta, GA
... Used multiple data systems (Harmony/AIMS/ESP/CHAT/GHP Medicaid Portal) to assist aging and disabled consumers with supportive services. Maintained high volume client filing system for CCSP Wait List, CCSP Termination, and CCSP Withdrawals. Attended ... - Apr 30
... Used multiple data systems (Harmony/AIMS/ESP/CHAT/GHP Medicaid Portal) to assist aging and disabled consumers with supportive services. Maintained high volume client filing system for CCSP Wait List, CCSP Termination, and CCSP Withdrawals. Attended ... - Apr 30
Customer Service Operations Supervisor
Douglasville, GA
... Villa Rica, GA February 2021 – Present ● Orchestrated daily management of over 30 chat and SMS interactions, enhancing response efficiency and reducing customer wait times ● Led vendor management overhaul for Amazon and Walmart accounts, reducing ... - Apr 29
... Villa Rica, GA February 2021 – Present ● Orchestrated daily management of over 30 chat and SMS interactions, enhancing response efficiency and reducing customer wait times ● Led vendor management overhaul for Amazon and Walmart accounts, reducing ... - Apr 29
Customer Service Manager
Atlanta, GA
... September 2020 - December 2023 Professional Profile Customer Service Manager with over 4 years of experience in customer service including phone calls, emails, virtual chat messaging, website issues and updates, sales, tech support/customer care. ... - Apr 24
... September 2020 - December 2023 Professional Profile Customer Service Manager with over 4 years of experience in customer service including phone calls, emails, virtual chat messaging, website issues and updates, sales, tech support/customer care. ... - Apr 24
Customer Service Data Entry
Alpharetta, GA
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ... - Apr 23
... call quality, handle times and resolution • Accurately and effectively responded to customer emails in chats NIKE Chat Agent - Remote January 2019 to November 2022 • Respond to customer inquiries and provide assistance through online web ... - Apr 23
Customer Service Data Entry
Atlanta, GA
... customer communication is clearly documented, making sure I resolved any issues on first contact, interacted with employees through chat phone e-mail and teams Independence Blue Cross Philadelphia PA December 2013 - May 2015 Federal Employee Program ... - Apr 18
... customer communication is clearly documented, making sure I resolved any issues on first contact, interacted with employees through chat phone e-mail and teams Independence Blue Cross Philadelphia PA December 2013 - May 2015 Federal Employee Program ... - Apr 18
Devops Engineer Cloud
Atlanta, GA, 30309
... ● Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns ● Consulting with users to determine steps and procedures to be taken to identify ... - Apr 10
... ● Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns ● Consulting with users to determine steps and procedures to be taken to identify ... - Apr 10
Customer Service Care
Atlanta, GA
... (Google Calendar/Doc/Voice/Chat, OpenOffice and Gmail). Work At Home Agent, part time (Appointment Setter and Customer Service) Lifelong Insurance Agency Tucker, Georgia Use the predictive dialer with CRM software to talk with seniors about upcoming ... - Apr 09
... (Google Calendar/Doc/Voice/Chat, OpenOffice and Gmail). Work At Home Agent, part time (Appointment Setter and Customer Service) Lifelong Insurance Agency Tucker, Georgia Use the predictive dialer with CRM software to talk with seniors about upcoming ... - Apr 09
Customer Service Representative
Lilburn, GA
... inquiries and resolving issues promptly and professionally Communicated effectively with customers through phone, email, and chat to ensure a positive customer experience Assisted doctors and patients with inquiries, appointments, and other relevant ... - Apr 06
... inquiries and resolving issues promptly and professionally Communicated effectively with customers through phone, email, and chat to ensure a positive customer experience Assisted doctors and patients with inquiries, appointments, and other relevant ... - Apr 06
Customer Service Administrative Assistant
Atlanta, GA
... WORK EXPERIENCE Music and Arts Remote Contact Center Agent Oct 2018 - Present • Provide comprehensive customer support via phone, email, and live chat, addressing product inquiries, order tracking, and issue resolution. • Facilitate effective ... - Apr 05
... WORK EXPERIENCE Music and Arts Remote Contact Center Agent Oct 2018 - Present • Provide comprehensive customer support via phone, email, and live chat, addressing product inquiries, order tracking, and issue resolution. • Facilitate effective ... - Apr 05
Customer Service Support
Douglasville, GA
... Concentrix, Remote — Customer Service Agent 2/2021 - 2/2023 Answered incoming calls and emails, providing frontline customer support or assistance via chat, email, and phone Demonstrated excellent communication skills in resolving SKILLS 1+ year of ... - Apr 01
... Concentrix, Remote — Customer Service Agent 2/2021 - 2/2023 Answered incoming calls and emails, providing frontline customer support or assistance via chat, email, and phone Demonstrated excellent communication skills in resolving SKILLS 1+ year of ... - Apr 01