Agent Resumes

Conley, GA, 30288
... • Ensured agent compliance with break times, productivity, andperformancegoals. • Analyzed NPS survey results, KPIs, andcall metrics to improveperformance. • Conducted weekly meetings, coachedagents, andsupportedonsiteprogram operations. • Performed ... - Dec 13

Sandton, Gauteng, South Africa
... Page 1 of 6 Interactive Banker and Inward payment Agent Nedbank Sep 2017 - Apr 2021 Large ATM transactions, Digital Banking and prevent fraud, Managing inward swift messages MT103/MT202 and fax/email instructions to process Inward remittances & ... - Dec 13

Fort Worth, TX
... of current clients and prospects • Professional and cheerful demeanor • Bilingual (Fluent in Spanish) • Licensed Insurance Agent (General Lines) Relative Work Experience • Bilingual admissions advisor for The College of Healthcare Professions, ... - Dec 13

St. Petersburg, FL
... Senior Fraud Investigator Capital One-Richmond, VA February 2017 to April 2021 • Inbound agent. • Reported fraud disputes. • Payments. • Obey regulations from all credit and debit cards. • Transfer money. • Bill pay. • Dispute agent. • Customer ... - Dec 13

Seven Oaks, SC, 29212
... Finance – Expert/Builder: SmartSpend, Vendavo User: SAP Ariba, OpenText VIM AI and Data Tools – Expert/Builder: Pricing Integrity Agent, Distributor Snapshot Agent, Data Cleansing Automation Agent, AI Builder, Copilot User: OpenAI Playground, Azure ... - Dec 13

Fayetteville, NC
... Respected salesperson, customer service representative, insurance agent and relationship banker: showed an enthusiastic commitment to customer service as a key driver of company goal attainment. Lead by example and ensured that it was executed at ... - Dec 13

Montclair, NJ
... 2017-2020 Customer Care Agent; Modivcare, Edison, NJ Took inbound calls from State Plan Medicaid members regarding the transport for non emergent medical care. EDUCATION: 2010-Present Rutgers University, Newark, NJ Taking classes in pursuit of BS. ... - Dec 13

San Jose, CA
... • Provide training programs to improve agent knowledge and soft skills required to achieve the prescribed metrics. • Assist in the development and maintenance of departmental procedures, incident reports, and other adhoc projects. • Awards and ... - Dec 13

Rowland Heights, CA, 91748
... and conduct training sessions with fellow team members, both Full-Time and Temporary Staff personnel 11/2016 – 08/2020 Insurance Agent (License #0L79787) Alamdari Insurance Agency / Farmers Insurance ● Remain up-to-date via seminars/meetings on new ... - Dec 13

Chicago, IL
... April 2002-July 2006 Travel Agent, ProTravel Chicago Full service travel agent servicing clients needs. Corporate, Leisure,Cruises,Fit Packages,International,Cruises,Charters,Limo confirmations,Groups,Rail, Virtuoso Agency,Deluxe Vacations,Online ... - Dec 13