Palghar, Maharashtra, India
... Raising escalation using the ticket management system & following up to get it resolved within the given timeline. Updating SOPs on new updates & process. Draft quality assurance policies and procedures. Investigate customer complaints and product ...
- Jun 18
Manhattan, NY, 10022
... - Maintain effective, accurate and timely communication with site staff and project team, and ensure appropriate issue escalation and resolution as per SOPs with a focus on issue prevention. - Maintains clinical tracking and management systems. ...
- Jun 18
Pune, Maharashtra, India
... Ensure Reporting as per defined norms and RCA for escalation cases Train & coach front line staff to deliver a positive Customer Experience consistently by ensuring All Hub employees are certified through Induction training. On Job Training for all ...
- Jun 18
Sydney, NSW, Australia
... Escalation point from L1, Coaching and conduct trainings in L1 Performs other duties as assigned. Integrated Operation Center (IOC) Analyst – Nacoma Services Inc. Jul 2014 – Sept 2019 Skills Developed / Key Responsibilities: 1st line IT support to ...
- Jun 18
Spring, TX, 77373
... Upbeat and Positive Personality Responding to Difficult Customers Understanding Customer Needs Call Documentation De-escalation Techniques Customer Data Confidentiality Technologically Savvy Multitasking and Prioritization Quality Assurance ...
- Jun 17
San Diego, CA, 92129
... Provides escalation support to help desk through Manage Engine ticketing system. Successfully managed IT relocation projects, ensuring smooth transitions with minimal downtime. Collaborated with cross-functional teams, including Engineering and ...
- Jun 17
Sanbornton, NH
... Utilizes crisis and de-escalation intervention practices, when necessary and appropriate, with the patient(s) whose behavior cannot be otherwise supported without such interventions. Counselor Hampstead Hospital - Hampstead, NH February 2022 to ...
- Jun 17
Harrisburg, PA
... of software• Administrated/Configured Exchange/Windows and MS Cloud Servers per clients' specifications• Performed escalation functions as assigned, which included answering telephone or written inquiries from customers, analyzing, recording, ...
- Jun 17
Stockbridge, GA
Tony Jackson Customer Service escalation supervisor - DUKE ENERGY Stockbridge, GA 30281 ad6io0@r.postjobfree.com 678-***-**** To obtain part time position in customer service #readytowork Authorized to work in the US for any employer Work Experience ...
- Jun 17
Kennewick, WA
... Serving as central point of contact for central point of contact and escalation for customer needs relating to PC, peripherals, software, Applications-EPIC, hardware, network, and system needs State of Washington -Dept. Of Corrections Tumwater, WA ...
- Jun 17