Kendra Pio
College graduate
Sanbornton, NH *****
*********@*****.***
To obtain a part time position that I can grow with. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Officer
Vision Security Services - Wolfeboro, NH
April 2024 to Present
Huggins Hospital Security Officer
Clinical Assistant
Shortridge Academy - Milton, NH
November 2023 to April 2024
(90 Day Temp position)
Guiding residents through daily activities to include mealtime, group activities, group and individual therapy, and ensure overall productive day for each patient in treatment. Promote and maintain a safe and secure environment that allows for the proper delivery of care. Utilizes crisis and de-escalation intervention practices, when necessary and appropriate, with the patient(s) whose behavior cannot be otherwise supported without such interventions.
Counselor
Hampstead Hospital - Hampstead, NH
February 2022 to December 2023
Hampstead Hospital is an adolescent psychiatric hospital for ages 6-18+. Counselor positions handle deescalating patients in times of need; trauma, ptsd, sexualized behaviors, sexual assault history, etc.
Report writing on multiple patients every day.
ADLs, Checking Vitals, Room checks for contraband, Patient tracking Running groups - CBT/DBT.
Office Manager
Cambridge Eating Disorder Center - Concord, NH
September 2022 to February 2023
Temp position.
Mental Health Worker II
NH Hospital - Concord, NH
January 2021 to January 2023
Psych Hospital for adults 18+.
Behavioral Health Technician
Blueprint Recovery Center - Manchester, NH
December 2020 to December 2021
Drugs and alcohol rehabilitation.
Homeless outreach interventions specialist
Community action program - Concord, NH
April 2018 to December 2020
Helping homeless achieve goals: finding work, housing assistance. Going into camp sites, Assisting with rehab treatments, Housing vouchers. Going into the community and educating youth and adults about programs.
Security officer/first responder
Havenwood Heritage Heights - Concord, NH
June 2019 to July 2020
Program Monitor
Community Resources for Justice - Manchester, NH
October 2017 to November 2019
Federal Half way house in Manchester nh.,Tracking inmates, Urine analyses, Room searches/pat searches/vehicle searches, Watching Daily movements, Inputting inmate itineraries
Leasing Consultant
Dolben company - Penacook, NH
August 2015 to October 2017
Leased apartments for two apartment communities; 350 units in total. Taking payments, multi-line phone system, showing apartment homes, completing excel spread sheets for comparable comps, maintenance request orders. Start to finish application process for apartments.
Safety & Security advisor
NH Job Corps - Manchester, NH
January 2014 to August 2015
Residential facility for teenagers that attend school and/or live on campus who are at risk youth.
Security Officer
G4S Secure Solutions - Pembroke, NH
January 2013 to January 2014
Responsibilities
Perform security patrols of designated areas on foot or in vehicle. Watch for irregular or unusual conditions that may create security concerns or safety hazards.
Owner
K & N Cleaning
February 2007 to August 2010
Hiring new employees, Scheduling, training new employees, prepared and filed taxes, budgeted, and pay-roll.
Education
Bachelor's in BA - Criminal Justice
Franklin Pierce University - Rindge, NH
November 2019 to Present
LNA in Medical
American Red Cross - Concord, NH
2015 to 2015
Associates in Criminal Justice
FRANKLIN PIERCE UNIVERSITY - Concord, NH
2007 to 2009
Diploma
PROSPECT MOUNTAIN HIGH SCHOOL - Alton, NH
2004 to 2006
Skills
• Call Center
• CSR
• Customer Service
• Administrative Assistant
• Filing
• Outlook
• Excel
• Marketing
• Scheduling
• Payroll
• Quickbooks
• Property Leasing
• CCTV
• Yardi
• Fair Housing regulations
• Management
• Assistant manager experience
• Property management
• Sales
• Cognitive Behavioral Therapy
• Journal Entries
• Behavioral Health
• PTSD Care
• Individual / Group Counseling
• Addiction Counseling
• Security
• Behavioral Therapy
• Analysis skills
• Front desk
• Crisis Intervention
Awards
Deans List
June 2009
Deans list-2 years at Franklin Pierce University
Certifications and Licenses
OSHA-10
Present
CPR
BLS Certification
ServSafe
Food Handler Certification
Assessments
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Key Skills
Scheduling
General Office Skills
Front-Office Operations
Communication
Security savvy
Computer knowledge
Customer Service
Accounting/Bookkeeping
Multi-Tasking
Securing building(s)
Management/Ownership Skills
Faxing/Copier
Sending/Receiving Mail
Driving employer car(s)